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Psychology undergraduate with hands-on experience in client success, customer service, sales support and HR administration. Skilled in client onboarding, issue resolution, cross-functional coordination, active listening, CRM record-keeping, and identifying service expansion opportunities. Seeking a Client Success role where I can combine empathy, psychological insight, and commercial awareness to strengthen client relationships and support business growth.

MRI Application Specialist with clinical radiography experience and expertise in MRI protocol optimization, applications training, workflow consultation, and advanced MRI techniques. Experienced in supporting healthcare professionals to enhance image quality, operational efficiency, and clinical outcomes across a variety of MRI examinations.

Senior Technology and Delivery Leader with over a decade of experience delivering enterprise transformation initiatives across Life Insurance, Group Insurance, Takaful, Reinsurance, and Healthcare domains within highly regulated environments. Extensive expertise in insurance core systems modernization, healthcare TPA integration, digital transformation, and enterprise solution delivery.

Recognized as a Subject Matter Expert (SME) in Claims and Reinsurance systems, with deep insurance domain knowledge spanning Product Configuration, New Business, Underwriting, Policy Administration, Policy Servicing, Claims Management, Reinsurance Administration, Accounting, Distribution, and Enterprise Integration.

Proven track record in leading end-to-end solution delivery across the Software Development Life Cycle (SDLC), from business analysis, impact assessment, and solution architecture through development, testing, production deployment, performance optimization, and application support. Successfully delivered multiple enterprise insurance transformation projects across Southeast Asia, leading cross-functional teams and driving alignment between business objectives and technology strategy.

Experienced in project governance, stakeholder management, delivery leadership, operational excellence, risk management, and continuous improvement. Adept at translating complex business requirements into scalable, secure, and maintainable technology solutions that improve operational efficiency, strengthen regulatory compliance, and support business growth.

Strong technical foundation in Java, Spring Boot, Spring Batch, C#, SQL, REST/SOAP APIs, Microservices, Enterprise Integration, and Relational Database Management Systems, combined with deep insurance domain expertise and leadership capabilities.

Accomplished professional with expertise in strategic business development and market entry, asset and wealth management exceeding USD 100 million, and regulatory compliance across multiple jurisdictions including MAS, SC Malaysia, and Swiss FINMA. Demonstrates proficiency in cross-cultural client relationship management, fund management, product structuring, and Islamic finance advisory. Proven track record in team leadership and institutional brand building, complemented by multilingual communication skills in French, English, German, Malay, and Indonesian. Adept at strategic business unit setup and committee leadership with a focus on marketing strategy development. Committed to driving business growth through executive leadership and innovative sales strategies.

Experienced hospitality and operations professional with a Diploma in Hotel and Tourism Management and hands-on experience in hotel front office operations. Currently serving as a Senior Coordinator in Risk and Fraud Operations at foodpanda, supporting operations across six APAC markets and handling complex customer, order, payment, and fraud-related cases. Skilled in customer service, investigation, problem-solving, cross-functional coordination, and maintaining accurate records while working in fast-paced environments.

Detail-oriented Banking Operations Professional with experience in customer onboarding, account operations, and transaction handling within regulated environments. Skilled in customer identification verification, documentation review, and compliance procedures to enhance operational risk management. Holds a Bachelor of Information Technology in Business Information Systems, with knowledge of SQL and Agile methodologies, ready to support AML/KYC and compliance operations in Australia.

Expert in problem-solving with a focus on delivering solid solutions. Proven ability to collaborate effectively within teams to achieve management goals. Quick learner with strong multitasking skills and high self-motivation. Demonstrates precise time management to meet deadlines consistently. Results-driven Sales & Marketing Manager with expertise in driving pre-sales and sales activities to promote and sell services and products. Achieved significant revenue growth through strategic planning, team guidance, and client relationship management. Focused on developing new business opportunities and enhancing customer loyalty.

A dedicated, hardworking, and friendly individual with practical experience in the F&B industry for two years and canteen management. Possesses expertise in food preparation, maintaining standard operating procedures (SOP) for cleanliness, and delivering excellent customer service in fast-paced environments.

Over 30 years in oil and gas industry with specialization in onshore and offshore operations. Experience includes roles at Shell's GTL plant in Malaysia, Total Energies in Brunei, and consultancy for POSCO International in Myanmar. Currently serving as Production Supervisor at T7 MOPU in offshore Malaysia, focusing on operational excellence and safety. Demonstrated ability to lead teams and achieve outstanding results through strategic planning and resourcefulness.

Marketing professional with hands-on experience in livestream operations, affiliate marketing, content creation, and social media management. Experienced in managing livestream operations, recruiting and coaching hosts, executing affiliate campaigns, and analyzing performance to support marketing and sales initiatives. Adaptable, detail-oriented, and passionate about the e-commerce industry.

IT Asset Management & IT Infrastructure Administrator with over 3 years of experience managing enterprise IT assets, inventory lifecycle, end-user support, device deployment, compliance, audits and IT warehouse operations. Experienced with AIMS, Snipe-IT, BitRaser, onboarding/offboarding, warranty claims, procurement coordination and inventory reporting.

Experienced Baker with more than 15 years of expertise in bread,cakes,cookies and pastries.
Skilled in bakery operations,team management,staff training,and maintaining high-quality productions standards.
Passionate about sharing knowledge and developing future bakery professional.

Proficiency in Two Core Skill Areas

Global Commodity Manager. Specializing in strategic sourcing and procurement optimization. Delivered competitive advantages through effective suppliers negotiation and market analysis while managing budgets and driving cross-functional collaboration. Focused on enhancing customer satisfaction and aligning initiatives with organizational goals.

Senior Program Management Manager. Results-driven management professional with extensive experience in customer service, operations, procurement, and team leadership. Proven ability to optimize processes, drive cost-effective solutions, and deliver exceptional customer satisfaction. Strong leadership, communication, problem-solving, and stakeholder management skills, with a commitment to achieving business objectives.

Dynamic professional with a goal-oriented mindset and exceptional time management skills. Proficient in sales tracking, market analysis, and customer-centric strategies that ensure optimal client satisfaction. Strong interpersonal communication skills enhance team collaboration and drive business success.



Strategic oil & gas professional with 10+ years of upstream and downstream experience across asset performance, production planning, supply operations, and terminal supervision. Proven record of delivering USD 1B+ in cost savings through workflow optimization, deferment management, and supply chain efficiency. Skilled in territory operations, HSSE compliance, and stakeholder engagement, with regional expertise in Sabah and Sarawak. Currently pursuing an MBA in Strategic Management & Business Analytics to strengthen leadership in energy, retail, and supply chain strategy. Also consults on branding and operational gaps through Shoo Lab, guiding company direction and market growth initiatives.

Dynamic and versatile Player Support & Operations Leader with progressive experience in gaming support, player behavior operations, fraud & risk investigations, and team management. Promoted through multiple roles (Player Support → Specialist → SME → Team Lead).

Skilled in escalation handling, workflow development, cross-functional collaboration, team coaching, and maintaining high service quality. Adept at improving operational processes, supporting product launches, and driving player satisfaction. Seeking a Player Support Team Lead role to apply leadership, technical knowledge, and people development skills in a fast-paced gaming environment.

Accomplished Project & System Design Engineer with over 4 years in system design and project execution within offshore Oil & Gas, specialising in industrial communication and PAGA systems. Managed complete project lifecycles, from engineering and procurement to testing and handover, ensuring compliance with international standards. Expertise includes engineering documentation, technical drawings, client coordination, and vendor management.

A Highly adaptable and versatile individual with academic credentials in Certificate in Basic Computer and Certificate in Spa and Wellness. Skilled in customer service, retail sales, upselling, and sales transaction management. A quick learner with strong communication skills who adapts well to new environments and works efficiently under pressure. Committed to providing excellent customer service and supporting business success.

Recent graduate from Universiti Tenaga Nasional with a Bachelor of Mechanical Engineering (Hons). Demonstrates strong teamwork and innovative problem-solving skills. Eager to apply technical knowledge in a practical setting while gaining valuable industry experience. Committed to continuous learning and professional development in mechanical engineering.


  Experienced Operations Clerk with 2 years of experienced in record keeping, and customer service. Skilled in Microsoft Office, adept at multitasking and problem solving.
  Knowledgeable waitress with solid history in food and beverage industry. Assisted in daily operations, ensuring seamless service and high customer satisfaction. Demonstrated excellent communication and multitasking skills, consistently maintaining clean and organized work environment.


Dynamic educator with a proven track record as an English Teacher, excelling in fostering student engagement and enthusiasm for learning. Expertise in effective classroom management cultivates a supportive environment that enhances learning outcomes. Passionate about creating impactful educational experiences that inspire and empower students to reach their full potential.

Results-driven Administrative and Procurement Executive with over 10 years of experience in retail operations and procurement. Managed supplier relationships, coordinated outlet openings and renovations, and organized operational events to enhance business efficiency. Excels in fast-paced environments, effectively prioritizing tasks while maintaining high standards of accuracy.

Aspiring to obtain a challenging role that fosters knowledge expansion and experience optimization while providing avenues for career advancement.

Detail-oriented executive with strengths in compliance management and audit activities. Drives continuous improvement in compliance frameworks, enhancing organisational integrity and risk management practices. Coordinates internal audits and governance initiatives, ensuring adherence to ISO standards and strategic compliance objectives.

Experienced sales manager with a proven track record in client relationship management and sales strategy development. Skilled in data analysis and market research, driving significant sales growth and enhancing customer satisfaction.

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