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Results-oriented Senior Data Engineer with over 10 years of experience designing and optimizing large-scale data solutions for fast-growing companies. Skilled in developing and leading high-performance data architectures, building automated ETL pipelines, and managing database systems for trading, finance, and business environments. Experienced in BigQuery, PostgreSQL, MS SQL Server, and modern cloud data technologies. Strong leader with a proven track record in team development, business intelligence, and data quality improvement.

Results-driven Civil and Structural Engineer recognized for exceptional productivity and efficient task execution. Expertise in structural analysis, project management, and sustainable design practices ensures innovative solutions that meet client needs and environmental standards. Strong communication, problem-solving, and teamwork skills facilitate successful project delivery on time and within budget, consistently exceeding expectations. Committed to leveraging technical knowledge and collaborative approaches to drive project success in dynamic environments.

Dynamic and versatile Player Support & Operations Leader with progressive experience in gaming support, player behavior operations, fraud & risk investigations, and team management. Promoted through multiple roles (Player Support → Specialist → SME → Team Lead).

Skilled in escalation handling, workflow development, cross-functional collaboration, team coaching, and maintaining high service quality. Adept at improving operational processes, supporting product launches, and driving player satisfaction. Seeking a Player Support Team Lead role to apply leadership, technical knowledge, and people development skills in a fast-paced gaming environment.

With over 10 years of professional experience, including 6+ years in customer service, I have developed a strong understanding of client needs and expectations, enabling me to drive meaningful improvements in service delivery and customer satisfaction.

Leveraging Six Sigma methodologies, SMART goals, and data-driven insights, I have successfully optimized operations, enhanced team performance, and delivered measurable business outcomes. My expertise in CRM systems, quality assurance, and cross-functional collaboration has been key to improving workflows and elevating service standards.

In addition, I have professional exposure to the cryptocurrency and forex trading industry, supporting operations, client management, and analytical functions. This experience has strengthened my adaptability and broadened my understanding of dynamic, fast-paced business environments.

I am committed to empowering teams to exceed expectations, foster long-term client relationships, and drive continuous growth.

Creative and motivated Digital Content Creator with experience in writing, designing, and producing engaging multimedia content for social and web platforms. Skilled in SEO-friendly content and visual storytelling, with a foundation in multimedia computing and a passion for driving audience engagement.

Customer service specialist with 7 years of experience enhancing client satisfaction and driving team success. Expertise in conflict resolution, communication, and leadership facilitates the effective handling of customer concerns and the promotion of company offerings. Ability to build lasting relationships ensures high levels of customer loyalty. Committed to surpassing expectations while fostering a collaborative environment that encourages team growth and achievement.

Dedicated professional with a proactive approach and rapid learning capabilities. Demonstrates a strong work ethic and effective communication skills. Committed to contributing to team success and achieving organizational objectives.

Dynamic operational management professional with extensive experience in staff supervision and a commitment to customer service excellence. Proven ability to leverage strong interpersonal skills and strategic thinking to optimize daily operations and enhance team performance. Recognized for effective problem-solving skills and maintaining high standards in fast-paced environments. Dedicated to fostering a collaborative workplace culture that drives efficiency and success.

Results-driven Internal Auditor with a proven track record at Perbadanan Kemajuan Negeri Selangor, specializing in audit planning and internal controls. Enhanced compliance and mitigated risks through effective recommendations, achieving significant cost savings. Strong teamwork and decision-making skills complemented by expertise in Generally Accepted Auditing Standards (GAAS) and financial analysis.
Experienced with conducting comprehensive internal audits to ensure regulatory compliance and operational efficiency. Utilizes advanced analytical skills to identify system weaknesses and implement corrective actions. Track record of enhancing internal controls and contributing to financial integrity.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Internal auditing professional with expertise in risk assessment, compliance, and process improvement. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in financial analysis, internal controls, and regulatory standards. Reliable and effective communicator, known for integrity and precision in evaluating and enhancing organizational practices.

Dynamic F&B Captain at XVI Privet Club with a proven track record of exceeding sales targets through exceptional customer service and effective upselling. Skilled in food and beverage management and employee training, I fostered a collaborative team environment while enhancing guest satisfaction and loyalty. Adaptable and results-driven, I consistently resolved issues to ensure seamless operations.

Proficient Project Engineer with two (2) years of experience driving over three (3) projects to completion. Skilled in overseeing technical staff and checking that projects are completed on schedule, within budget, and according to specifications. Seeking a challenging role to leverage my skills and contribute to innovative product development initiatives. An enthusiastic team player ready to contribute to company success.

Passionate academic with expertise in Accounting, Finance, and Economics, committed to impactful teaching and student development. Focused on producing high-quality research, securing grants, and contributing to institutional growth through collaborative scholarship. Eager to expand academic leadership and continuously develop professional competencies in a dynamic academic environment.

Motivated and reliable worker with hands-on experience in both café and warehouse environments. Skilled in customer service, teamwork, and maintaining organized, efficient workspaces. A fast learner who adapts quickly to new tasks and always strives to deliver high-quality results, whether serving customers or handling operations behind the scenes.

Dynamic Static Equipment Inspection Technician with extensive experience at Petronas Gas Berhad, skilled in advanced NDT methods and API standards. Proven ability to lead inspection teams and ensure compliance, enhancing asset integrity. Certified in CSWIP and API inspections, with strong analytical skills and a commitment to safety and quality.
Knowledgeable with robust experience in conducting detailed inspections and ensuring compliance with industry standards. Proven track record of identifying potential issues and implementing corrective measures efficiently. Demonstrated expertise in utilizing advanced inspection tools and collaborating with cross-functional teams to achieve quality outcomes.

Dedicated and detail-oriented administrative professional with over 4 years of experience supporting business operations in HR, procurement, and customer service roles. Proven ability to manage day to day office functions, handle customer inquiries, process payroll, and maintain accurate records with efficiency and confidentiality. Strong communication skills combined with proficiency in Microsoft Office and other business tools enable smooth coordination between teams and departments. Adept at multitasking in fast-paced environments while consistently delivering high-quality service and administrative support.

Results-driven Senior Paid Media Executive with a proven track record in the dynamic marketing and advertising sector. Proficient in executing performance based marketing strategies and leveraging cutting-edge tools such as Google Ads, Meta, TikTok to drive impactful campaigns.
Versatile Executive offering 4-year track record of overseeing and managing operations to meet business objectives. Strong knowledge of budget administration, business development and key decision making. Disciplined and forward-thinking with excellent communication and boost performance.

Dynamic university lecturer and national-level referee with a robust cross-disciplinary background in medicine, education, sports, and media. As a former Visiting Scholar at Peking University, led innovative sports-AI research resulting in SCI publications and delivered invited talks at prestigious events such as the FISU World Conference in Bochum, Germany. Demonstrated experience as a bilingual host at major global sports events, including the Hangzhou Asian Games and Shanghai Archery World Cup, complemented by coaching a national medal-winning university team. Recognized for exceptional adaptability, rapid learning capabilities, and a strong ability to connect Chinese stakeholders with international partners.

Dynamic customer service professional with a proven track record at Divinetrinity, adept at resolving complaints with empathy and enhancing customer satisfaction. Skilled in inbound call management and data entry, I excel in high-pressure environments, fostering strong client relationships and driving sales through effective service recommendations.

Strategic Communications leader with 18+ years of experience across healthcare, utilities, and oil & gas. Skilled in corporate reporting, investor relations, media engagement, crisis communications, and sustainability reporting. Proven ability to craft clear narratives, strengthen stakeholder trust, and manage high-profile events including AGMs and global town halls. Passionate about uplifting voices, building trust, and serving with purpose.

Dynamic Chef Supervisor with a proven track record at Imperial Treasure Fine Chinese Cuisine, enhancing kitchen efficiency through innovative inventory management and cross-training programs. Skilled in menu development and food presentation, I consistently deliver high-quality dishes while fostering a collaborative team environment, achieving exceptional customer satisfaction and minimizing food waste.

Hospitality professional with over 16 years of experience in Food & Beverage, Guest Services, and Front Office operations. Recognized for consistently delivering exceptional service, with a strong track record in upselling and driving revenue growth. Represented hotels at major tourism fairs for three consecutive years and honored as Best Employee - Front of the House on three occasions across different establishments. Highly skilled in managing corporate events, coordinating banquet functions, and overseeing entertainment activities. Eager to learn and continuously grow, with a passion for creating memorable guest experiences and building lasting client relationships.

Dynamic hospitality professional with extensive experience in optimizing hotel operations. Expertise in coordinating seamless room assignments and addressing special requests to elevate guest experiences. Recognized for strong problem-solving abilities and effective communication skills, consistently thriving in high-pressure situations.

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