TAN TENG HANN (EDWARD)
Kuala Lumpur,Malaysia
Summary
Senior Technology and Delivery Leader with over a decade of experience delivering enterprise transformation initiatives across Life Insurance, Group Insurance, Takaful, Reinsurance, and Healthcare domains within highly regulated environments. Extensive expertise in insurance core systems modernization, healthcare TPA integration, digital transformation, and enterprise solution delivery.
Recognized as a Subject Matter Expert (SME) in Claims and Reinsurance systems, with deep insurance domain knowledge spanning Product Configuration, New Business, Underwriting, Policy Administration, Policy Servicing, Claims Management, Reinsurance Administration, Accounting, Distribution, and Enterprise Integration.
Proven track record in leading end-to-end solution delivery across the Software Development Life Cycle (SDLC), from business analysis, impact assessment, and solution architecture through development, testing, production deployment, performance optimization, and application support. Successfully delivered multiple enterprise insurance transformation projects across Southeast Asia, leading cross-functional teams and driving alignment between business objectives and technology strategy.
Experienced in project governance, stakeholder management, delivery leadership, operational excellence, risk management, and continuous improvement. Adept at translating complex business requirements into scalable, secure, and maintainable technology solutions that improve operational efficiency, strengthen regulatory compliance, and support business growth.
Strong technical foundation in Java, Spring Boot, Spring Batch, C#, SQL, REST/SOAP APIs, Microservices, Enterprise Integration, and Relational Database Management Systems, combined with deep insurance domain expertise and leadership capabilities.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
1
1
Certification
4
4
Languages
Work history
Senior Development Manager
Dynafront Systems Sdn Bhd
Kuala Lumpur, Malaysia
2012.11 - Current
Lead enterprise insurance transformation initiatives across Life Insurance, Group Insurance, Takaful, Reinsurance, and Healthcare domains, managing multidisciplinary teams and multiple concurrent projects throughout the full software delivery lifecycle.
Key Responsibilities
- Provide engineering and delivery leadership across solution architecture, application design, software development, testing, deployment, production support, and performance optimization.
- Lead cross-functional teams comprising developers, business analysts, QA engineers, architects, and business stakeholders to successfully deliver enterprise insurance solutions.
- Drive project planning, resource management, delivery governance, risk mitigation, and stakeholder engagement to ensure successful project execution.
- Collaborate with project directors, architects, product owners, and business stakeholders to align technology initiatives with business objectives and regulatory requirements.
- Establish engineering standards, technical governance practices, and continuous improvement initiatives to enhance delivery quality, operational efficiency, and system reliability.
- Oversee application modernization, legacy system integration, API enablement, and digital transformation initiatives across enterprise insurance platforms.
- Mentor and develop engineering talent while fostering a collaborative, high-performance, and customer-focused culture.
Key Achievements
- Delivered 8 enterprise insurance core system implementation and transformation projects across Southeast Asia, serving in leadership roles including Project Leader, Product Owner, Scrum Master, and Assistant Project Manager.
- Led cross-functional teams of up to 19 members across business, functional, technical, quality assurance, and infrastructure disciplines.
- Successfully delivered Life Insurance, Group Insurance, Takaful, Reinsurance, and Healthcare integration initiatives with minimal disruption to business operations.
- Directed large-scale legacy system modernization, enterprise integration, API enablement, production migration, and digital transformation programs.
- Managed end-to-end project delivery across Agile, Waterfall, and Hybrid methodologies, ensuring alignment with business objectives, regulatory requirements, and delivery timelines.
- Recognized as a trusted SME and strategic advisor for Claims, Reinsurance, and insurance technology transformation initiatives.
Education
Bachelor of Science - Computer Science & Information Technology
Liverpool John Moores University
Liverpool, UK 2012.05 - 2012.08
Bachelor of Science - Computer Science & Management Mathematics
Campbell University
Kuala Lumpur, Malaysia 2010.05 - 2012.04
Advanced Diploma - Computer Science & Management Mathematics
Tunku Abdul Rahman College (TARC)
Kuala Lumpur, Malaysia 2010.05 - 2012.04
Diploma of Higher Education - Computer Science & Management Mathematics
Tunku Abdul Rahman College (TARC)
Kuala Lumpur, Malaysia 2008.05 - 2010.05
Skills
Insurance Domain Expertise
- Life, Group & Takaful Insurance Core Systems
- Claims Processing & Reinsurance (SME)
- Healthcare / TPA Integration
- Product Configuration
- Policy Administration & Servicing
- Underwriting & New Business
Business & Functional Expertise
- Impact Analysis & Change Management
- Business Analysis & Requirements Engineering
- Business Rule Definition & Solution Design
- Process Optimization & Continuous Improvement
Project & Delivery Leadership
- Audit, Compliance & Regulatory Support
- Agile (Scrum), Waterfall & Hybrid Delivery
- Project Planning, Governance & SDLC Management
- Stakeholder, Client & Vendor Management
- Team Leadership, Mentoring & Cross-functional Collaboration
- Risk, Issue & Decision Management
Technical Architecture & Engineering
- Enterprise Solution Architecture
- Microservices & Service-Oriented Architecture (SOA)
- API Integration (RESTful API, SOAP)
- Application Security, SSO & Authentication
- Performance Optimization
Technology Stack
- Java, Spring Boot, Spring Framework, Hibernate, JPA
- C#, NET Core
- MSSQL, PostgreSQL, DB2
- JavaScript, Python
- Git, Jenkins, CI/CD
Tools & Platforms
- Project & Collaboration: JIRA, Redmine, Microsoft Project, SharePoint
- Productivity: Microsoft Excel, Microsoft Word, Microsoft PowerPoint
- Reporting & Analytics: Metabase, JasperReports, Crystal Reports
Accomplishments
- Received Certificate of Appreciation from a leading regional life insurer for the successful delivery of core insurance (Life & Group) systems, which was recognized as a benchmark implementation within the organization.
- Recognized by senior leadership (CEO-level communication) for contributions to large-scale insurance system implementations.
- Successfully delivered multiple regional implementations across Malaysia, Indonesia, and the Philippines.
- Led implementation of an in-house KPI tracking system, improving performance monitoring and operational efficiency.
- Recognized for consistent delivery excellence in system stability, project execution, and cross-functional collaboration.
Languages
English
Advanced
Chinese (Mandarin)
Native
Chinese (Cantonese)
Native
Malay
Upper intermediate
Certification
- Project Management Professional (PMP) – Project Management Institute (PMI)
- Certified ScrumMaster® (CSM) – Scrum Alliance
- Certified Scrum Product Owner® (CSPO) – Scrum Alliance
ENTERPRISE INSURANCE TRANSFORMATION PORTFOLIO
From 2012 to Present, successfully delivered 8 enterprise insurance core system implementation, modernization, and transformation projects across Malaysia, Indonesia, and the Philippines. Led initiatives spanning Life Insurance, Group Insurance, Takaful, Claims, Reinsurance, and Healthcare domains, serving in leadership roles including Project Leader, Product Owner, Scrum Master, Assistant Project Manager, and Functional Manager.
- Delivered 8 enterprise insurance transformation projects across Southeast Asia.
- Led cross-functional teams ranging from 5 to 19 members across business, functional, technical, quality assurance, and infrastructure disciplines.
- Managed project delivery using Agile, Waterfall, and Hybrid methodologies.
- Directed legacy system modernization, core system implementation, enterprise integration, API enablement, data migration, and production deployment initiatives.
- Successfully delivered solutions supporting Policy Administration, Underwriting, Claims, Reinsurance, Accounting, Distribution, Group Insurance, Takaful, and Healthcare TPA integration.
- Collaborated with executive stakeholders, project sponsors, business users, and technology teams to ensure successful project outcomes with minimal business disruption.
Project Portfolio Summary
- 2011 – 2012 | Life Insurance Core System Implementation, Malaysia | Project Leader
- 2012 – 2013 | Takaful Core System Implementation, Malaysia | Project Leader
- 2013 – 2014 | Life Insurance Core System Implementation, Indonesia | Project Leader
- 2014 – 2015 | Life Insurance Core System Implementation, Indonesia | Project Leader
- 2015 – 2016 | Takaful Core System Modernization, Malaysia | Project Leader / Scrum Master
- 2015 – 2016 | Life Insurance Core System Implementation, Philippines | Project Manager / Scrum Master
- 2021 – 2022 | Life Insurance Digital Transformation, Malaysia | Project Leader
- 2019 – 2024 | Life & Group Insurance Core System Transformation, Indonesia | Project Leader / Assistant Project Manager / Product Owner
Timeline
Senior Development Manager
Dynafront Systems Sdn Bhd
2012.11 - Current
Bachelor of Science - Computer Science & Information Technology
Liverpool John Moores University
2012.05 - 2012.08
Bachelor of Science - Computer Science & Management Mathematics
Campbell University
2010.05 - 2012.04
Advanced Diploma - Computer Science & Management Mathematics
Tunku Abdul Rahman College (TARC)
2010.05 - 2012.04
Diploma of Higher Education - Computer Science & Management Mathematics
Tunku Abdul Rahman College (TARC)
2008.05 - 2010.05