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Dynamic and motivated professional eager to contribute to a reputable organization. Recognized for determination and enthusiasm, with a strong belief in the power of teamwork to achieve shared goals within established timelines. A commitment to excellence drives the pursuit of innovative solutions and collaborative success. The enclosed resume highlights relevant skills and experiences.

Have experience working outside the field of learning, have a high passion for learning new things, are a dedicated worker. Have a Diploma in Early Childhood Education.

Dynamic professional who working closely with Orthopaedic sport surgeon. Skilled in enhancing customer relations through effective product demonstrations and strategic cross-selling and upselling. Certified technical specialist who able to scrub in and assist surgeon in the Operating Theatre. Committed to leveraging these competencies to drive business growth and achieve organizational objectives.

Currently, I am holding a position as Director of Digital, IT and Cybersecurity, at Smartsel Sdn. Bhd. I have over 25 years of experience in ICT project management, including almost 9 years in Smart State and Smart City development & implementation, and SAP ERP implementation across various industries such as Plantations, Aviation, Publishing & Distributions, Palm Oil, Manufacturing, Oil & Gas Logistics Provider and etc. Since joining SSDU Innovations Sdn Bhd in May 2016, I have been spearheading the project delivery team, building the Smart Selangor vision to become a liveable smart state in ASEAN by 2025. I have successfully implemented multiple smart initiatives involving state and local authorities, agencies, private sectors, and stakeholders, such as Smart Selangor Parking (SSP), Smart Selangor Operations Centre (C5i SSOC), Citizen e-payment (CEPat), Centre of Excellence (CoE), Scan-to-ride (STR), Selangor Intelligent Transport System (SITS), etc.. I have also presented SSDU Innovations in various state and national forums, conferences, and retreats, showcasing our expertise and achievements in smart state and city development. I had been appointed as a presenter or panelist for Smart City events in Selangor, Johor, Terengganu, Perak, Pahang, Malacca, and Kedah.

Diligent Service Engineer with strong problem-solving abilities and solid background in technical support and customer service. Skilled in troubleshooting mechanical systems and conducting preventive maintenance, with excellent communication and team collaboration skills. Committed to ensuring operational efficiency and enhancing customer satisfaction through reliable service and innovative solutions.

Dynamic professional with a proven track record at ANGKATAN PERTAHANAN AWAM, excelling in teamwork and customer service. Recognized for adaptability and strong communication skills, I effectively manage time and collaborate with diverse teams to achieve operational excellence. Proficient in Microsoft Office, I bring a friendly, positive attitude to every challenge.

Driven Computer Science student at Asia Pacific University with a unique blend of technical expertise and leadership experience. Proven track record in operational management and student advocacy, having managed full-cycle recruitment, onboarded teams, and supported over 500+ international students. Technically proficient in AI, Linux, and Software Development (SDLC). A multilingual communicator fluent in English, Bangla and Hindi, seeking to leverage strategic thinking and problem-solving skills in a dynamic tech-driven environment.

Dynamic professional with experience as a Cashier Team Lead at The Dystopian Boardgame Café, where I trained and mentored staff to enhance performance. Proven skills in digital marketing and teamwork, successfully boosting revenue through targeted strategies at Ins Tech International. Adept at managing advertising campaigns and fostering industry relationships.

Highly motivated and results-oriented professional with 10 years of combined experience in customer service, sales, international relations, and security. Proven ability to build rapport with diverse clientele, deliver exceptional service in fast-paced environments, and exceed expectations. Possesses strong communication skills in English and Arabic, thrives in teamwork settings, and demonstrates a passion for continuous learning and development. Seeking a new position to leverage transferable skills gained through unique experiences as Cabin Crew, Tour Guide, customer relations specialist, Customer Service.

Digital marketing intern with strong skills in social media management and technical support. Delivers effective marketing strategies through collaborative teamwork and innovative problem-solving. Focused on enhancing organisational success by utilising diverse competencies.

Dedicated General Laborer with a strong work ethic from Labour, skilled in equipment management and quality control. Proven ability to solve problems and manage time effectively while maintaining safe, organized worksites. Recognized for supporting team efforts and excelling in physically demanding tasks under varying conditions.

Accomplished IT Support Specialist with extensive experience in technical troubleshooting, remote support, and system maintenance. Proven track record in reducing downtime and enhancing user satisfaction through proactive problem-solving and team collaboration. Versatile professional with a background in music education and sales, skilled in customer relationship management and process improvement. Adept at using tools such as Pro Tools, SQL, and Linux Operating System to deliver high-quality results. Career goal: to leverage technical expertise and customer service skills to drive innovation and efficiency within an organisation. Motivated professional demonstrating strengths in technical support and customer service. Adapts to changing demands through effective problem-solving and communication skills. Eager to contribute to team success in a fast-paced warehouse environment. Dedicated IT Support Specialist skilled in troubleshooting and resolving technical issues. Reduces downtime by providing timely solutions and proactive maintenance for end-users. Ensures seamless operations through effective collaboration with IT teams.

Dedicated and performance-driven Human Resource and Administrative professional with over 8 years of combined experience in human resources, administration, accounting support, and operational management. Proven ability to maintain accurate records, manage payroll processes, support financial reporting, and coordinate daily office operations efficiently. Highly organized, detail-oriented, and capable of handling confidential information with integrity. Demonstrates strong multitasking abilities and professionalism in fast-paced environments.

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Motivated individual with diverse experience across various roles. Demonstrates strong organisational skills and the ability to adapt to changing environments. Eager to contribute positively to team success and learn new skills.

Highly motivated and experienced professional with a background in retail sales, telecommunications, hospitality, and office logistics. Skilled in customer service, sales, inventory management, and administrative tasks. Strong communication, teamwork, and organizational abilities, with a proven ability to work effectively in fast-paced environments. Seeking opportunities to leverage experience and contribute to a dynamic team.


  Experienced professional with solid background in providing expert guidance and solutions. Known for reliability and adaptability in dynamic environments. Exceptional at fostering teamwork and driving successful outcomes.
  Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
  Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.


Experienced equipment and semiconductor specialist with a proven track record in advanced equipment installation, preventive maintenance, and operational optimization. Successfully supported international seed assignments, factory ramp-ups, and high volume semiconductor manufacturing projects, including Intel’s Meteor Lake and Advanced Packaging facilities. Skilled in cross functional collaboration, technical training, knowledge transfer, and process standardization to enhance tool reliability, workforce competency, and operational efficiency. Adept at troubleshooting complex equipment issues, implementing best practices, and driving continuous improvement initiatives. Ready to leverage technical expertise and leadership acumen to support advanced manufacturing operations, optimize performance, and ensure compliance with safety and quality standards.

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