NORDALILA BINTI MOHD RADZI

Professional Summary:

Highly motivated and experienced real estate professional with a strong background in sales, retail management, and consumer banking. Proven expertise in residential and commercial property transactions, including subsales, land deals, and developer projects. Adept at leveraging both offline (booths, showcases, networking) and online (social media branding on Facebook, TikTok, Instagram) marketing strategies to drive sales and client engagement. Skilled in team management and mentoring agents for professional growth.

Key Achievements:

• Specialized in selling residential projects from reputable developers like EXSIM, including unique commercial Airbnb blueprints (e.g., Qubaz Terengganu, Stallion Ipoh, Nordinz Penang, Hanaz Branniganz Bukit Bintang, Asteriaz Johor Bahru).
• Successfully marketed affordable housing projects such as RUMAWIP and Selangorku Mampu Milik.
• Closed significant subsale transactions for residential and shop lot properties.
• Built strong relationships with developers known for timely project delivery.
• Completed Takaful Insurance certification with AIA in 2022.
• Negotiated, facilitated, and managed real estate transactions.
• Communicated with clients to understand property needs and preferences.
• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Advised clients on market conditions and property value for informed decision-making.
• Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.

Afreen Global Trading, Kuala Lumpur (June 2012 – September 2019) Role: Manager / Co-founder

• Co-founded and successfully managed a retail apparel business operating as a Tesco tenant for nearly a decade.
• Expanded operations to manage multiple outlets in Selayang and Cheras, achieving consistent profitability.
• Developed and executed effective sales and marketing strategies to increase brand visibility and drive customer traffic.
• Consistently met or exceeded monthly and annual sales targets across three outlets.
• Oversaw daily operations, including inventory management, supply chain logistics, visual merchandising, customer service, and staff supervision.
• Maintained optimal stock levels to ensure smooth operations while minimizing excess inventory.
• Played a pivotal role in achieving business profitability within the first year of operation.

Key Skills Highlighted:

• Retail management and business strategy development.
• Sales growth through innovative marketing approaches.
• Team leadership, staff training, and operational excellence.
• Customer relationship management and satisfaction focus.
• Inventory control and supply chain optimization.
• Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
• Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
• Managed team of full-time and part-time staff, trained new workers and monitored performance.
• Collected and analyzed KPI information to track trends and make proactive changes to business operations plans.

HSBC & CIMB Bank, Klang Valley (June 2005 – 2009) Role: Consumer Loan Officer

• Managed consumer loan portfolios, including processing loan applications and assessing creditworthiness to ensure compliance with banking regulations.
• Actively sourced clients through bank databases, external networking, and collaborations with property developers.
• Achieved an impressive RM30 million loan disbursement target for two consecutive years.
• Conducted detailed financial evaluations to determine loan eligibility and provided tailored solutions for clients.

Key Skills Highlighted:

• Expertise in credit assessment and risk evaluation.
• Strong sales and networking abilities to secure high-value loan clients.
• Proven track record of meeting and exceeding financial targets.
• In-depth understanding of banking regulations and compliance standards.
• Developed strong relationships with clients, resulting in increased repeat business and referrals.
• Facilitated clear communication between all parties involved in the loan transaction, minimizing potential issues or delays.
• Collaborated with underwriters to expedite approvals for qualified applicants, increasing efficiency of the approval process.
• Assisted customers in selecting appropriate loan products based on their financial needs and goals.