Summary
Overview
Work History
Education
Skills
Extra-Curricular Activities
Honours And Awards
Certificates And Training
Timeline
Generic

Muhammad Haziq Abd Gafar

Sales Admin Executive
Puchong,Selangor

Summary

Everyday is a learning process.

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work History

Sales Admin Executive

Ingress Auto Sdn Bhd
01.2016 - Current
  • Once Salesman collect booking, i need to open receipt
  • Highlight the car chassis in (Gdrive Stock) once customer already booked
  • Once customer get LOU, need to process to request car from BLG Port Klang & keep tracking the unit to arrive at Ingress
  • During receiving the unit, I need to check the car still in good condition then send to aftersales for them to do the PDI (Pre Delivery Inspection)
  • Next, i need to request excise duty & request to release ehakmilik from finance once customer has been paid full downpayment
  • Once cleared from finance, i'll have to prepare the K1 & register the car in MySikap Apps
  • After car has been ready (SA side to prepare) & the car has been registered, i need to prepare the invoice ( Congratulations Form, Customer Voice, Gate Pass, Invoice, Delivery Note, Sales Warranty) and pass to Sales Manager before the Sales Advisor do the delivery to customer
  • After delivery, need to chase sales advisor to collect HP disbursement
  • By end of the month : a) To make sure all invoices & PDI are complete
  • B) Key in all chassis in retail reporting then email to NSC
  • Within 1hb until 3hb : a) Need to prepare & submit to finance department the (Overtrade Campaign, Excise Duty report, External report NSC, FLEET report, Sales Incetives keyed-in ADP, total car sales volume report, month end stock listing & ageing report, tax invoice report, external report) b) Need to update (SA Performances, Stock Listing, Delivery Report Listing)
  • Every month by 15th : a) Need to submit in Dealer Portal 2.0 all the campaign claim & fleet claim
  • B) Prepare commision for Sales Advisor (sales commission, HP commission, Ins Commission, quarterly incentives) c) Need to update KPI Cockpit & dealer dashboard
  • Every month will have car auditing with NSC & every quarter will have car auditing with internal
  • Need to check all demo cars are in good condition

Education

Pre-University -

Universiti Kuala Lumpur Kampus Cawangan British Malaysia Institute (UNIKL-BMI)
Kuala Lumpur
01.2013 - 01.2016

Skills

  • Key Performance Indicators (KPIs)

  • Microsoft Word

  • Microsoft Excel

  • Invoicing

  • Sales Process

  • Month-End Closing

  • Management Reporting

  • Report Writing

  • Data Management

  • Logistics Management

  • Customer Relationship Management

  • Effective Communication

  • Workflow Management

  • Willingness To Learn

  • Technical Leadership

  • Teamwork

  • Strong Work Ethic

  • System Administration

  • Customer Relationship Management (CRM) Software

  • Personal Integrity

Extra-Curricular Activities

Ingress Futsal Tournament (Group), 2024, 2nd Runner Up Ingress Auto Bowling (Group), 2023, 1st Runner Up Ingress Badminton Tournament (Group), 2023, Champion Ingress Badminton Tournament (Group), 2020, Champion Ingress Badminton Tournament (Group), 2017, Champion

Honours And Awards

Healthiest Staff, 2016, In the year of 2016, I've got the award because of no MC for the whole year.

Certificates And Training

  • Training (The All New- BMW iX2 & iX1 : Sales Product Training), 2024, BMW Malaysia
  • Training (The All-New BMW iX1 & 7er : Sales Product Training), 2023, BMW Malaysia
  • Training (SEM CRM Hypercare), 2023, BMW Malaysia
  • Training (Strive for 5 with BaCi-Brand & Customer Institute), 2022, BMW Malaysia
  • Certificate of Recognition, 2021, Ingress Auto Sdn Bhd

Timeline

Sales Admin Executive

Ingress Auto Sdn Bhd
01.2016 - Current

Pre-University -

Universiti Kuala Lumpur Kampus Cawangan British Malaysia Institute (UNIKL-BMI)
01.2013 - 01.2016
Muhammad Haziq Abd GafarSales Admin Executive