Summary
Overview
Work History
Education
Skills
Timeline
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Goh Phin Shin, Karen

Real Estate Negotiator
Penang

Summary

I offer excellent client interaction and negotiation abilities, eager to learn and grow in this dynamic field. Research on market trends and property values is important to me in decision-making. I am ready to use and develop negotiation and communication skills in the offered role.

I am also a detail-oriented person with exceptional communication and project management skills. I am able to handle multiple tasks effectively and efficiently in fast-paced environments.

Overview

21
21
years of professional experience

Work History

Senior Real Estate Negotiator

IQI Realty Sdn Bhd
08.2019 - 01.2025
  • Negotiated favorable terms by effectively communicating with sellers, buyers, landlords, tenants and agents.
  • Demonstrated expertise in real estate contracts and legal procedures to ensure smooth transactions for all parties involved.
  • Assisted clients with preparing their properties for sale & rent, recommending staging techniques that highlighted key features of the home.
  • Maintained an extensive network of industry professionals, including mortgage brokers, home inspectors, and contractors, to provide clients with a seamless experience throughout the buying or selling process.

Real Estate Negotiator

Premier Property (Penang) Sdn Bhd
01.2014 - 08.2019
  • Boosted referral business through exceptional customer service and consistently exceeding client expectations.
  • Developed strong relationships with clients through active listening, understanding their needs, and prioritizing personalized service.
  • Increased client satisfaction by providing timely and accurate market information for informed decision making.

Division Purchaser

Bum Seng Engineering Sdn Bhd
01.2007 - 12.2013
  • Assisted in budget preparation by providing accurate forecasting on material costs.
  • Optimized inventory levels through regular analysis of demand patterns, ensuring availability while minimizing holding costs.
  • Coordinated logistics activities with transportation providers to reduce shipping costs and improve delivery timelines.
  • Achieved cost savings by negotiating contracts and securing favorable pricing from suppliers.
  • Built strong relationships and trust with vendors and improved communication to benefit the company''s supply chain.


Flight Attendant

Singapore Airlines
06.2004 - 07.2006
  • Ensured safety and comfort of customers onboard aircraft.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
  • Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
  • Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
  • Assisted unaccompanied minors throughout their journey by providing supervision and engaging them in age-appropriate activities or conversation.
  • Coordinated with ground personnel to resolve any issues or discrepancies in a timely manner, maintaining smooth operations.

Graphic Designer

Body Glove Malaysia
01.2004 - 06.2004
  • Developed creative design for print materials, brochures, banners, and signs.
  • Developed design for apparels.
  • Created engaging social media graphics that drove user engagement and increased online visibility.
  • Created original artwork for range of print, web and video projects.
  • Developed original designs for print media, magazines and newspapers.

Education

Associate of Arts - Graphic And Digital Design

Equator Academy Of Art
Penang, Malaysia
04.2001 -

Skills

Property marketing

Timeline

Senior Real Estate Negotiator

IQI Realty Sdn Bhd
08.2019 - 01.2025

Real Estate Negotiator

Premier Property (Penang) Sdn Bhd
01.2014 - 08.2019

Division Purchaser

Bum Seng Engineering Sdn Bhd
01.2007 - 12.2013

Flight Attendant

Singapore Airlines
06.2004 - 07.2006

Graphic Designer

Body Glove Malaysia
01.2004 - 06.2004

Associate of Arts - Graphic And Digital Design

Equator Academy Of Art
04.2001 -

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Goh Phin Shin, KarenReal Estate Negotiator