Summary
Overview
Work History
Education
Skills
Timeline
Wan Anis Fathiah Binti Wan Sulaiman

Wan Anis Fathiah Binti Wan Sulaiman

Senior Marketing Operations Associate
Kajang, Selangor,10

Summary

Offering a strong foundation in digital marketing principles and client relationship management, with a passion for continuous learning in a fast-paced environment. Bringing hands-on experience in social media strategy, analytics, and content creation, along with the ability to interpret data and adapt strategies for better engagement. Eager to leverage problem-solving, communication, and strategic thinking skills in digital marketing, social media management, or any role requiring a blend of creativity and data-driven decision-making.

Overview

7
7
years of professional experience
2
2
Languages

Work History

Senior Marketing Operations Associates

2X Marketing
01.2025 - Current

• Executed and managed multi-channel marketing campaigns with a focus on email marketing, including setup, testing, scheduling, and QA.

• Collaborated cross-functionally with creative, strategy, and analytics teams to ensure campaign accuracy, alignment, and timely delivery.

• Ensured all marketing materials met quality standards and client expectations, with attention to detail in copy, design, and audience targeting. • Analyzed campaign performance metrics (e.g., open rate, CTR, CTOR) and contributed insights to optimize future strategies.

• Maintained and updated campaign trackers and internal documentation to support team coordination and project visibility.

• Demonstrated strong ownership by independently managing assigned tasks, adapting quickly to feedback, and proactively resolving issues.

• Supported dynamic content setup and basic segmentation within platforms like Mailchimp and Salesforce Marketing Cloud (SFMC).

• Thrived in a results-driven environment with strict quality expectations and fast turnaround timelines.

Property Agent

Homefield Real Estate
09.2023 - 01.2025

• Strategically created, managed, and monitored engaging multimedia content for property listings, market insights, and educational materials to build audience trust and drive organic engagement across social media platforms.

• Collaborated with the marketing and sales team to plan and execute Facebook lead generation campaigns, ensuring high-quality leads aligned with property offerings.

• Monitored ad performance closely, analyzed weekly and monthly campaign data, and optimized targeting strategies to improve cost-efficiency and lead quality.

• Provided tailored consultation during the sales process, advising clients on market conditions, financial considerations, pricing strategies, and legal documentation to support informed decision-making.

• Played a supporting role in sales closures by nurturing prospects, coordinating with agents, and ensuring smooth handovers throughout the sales funnel.

• Designed and launched targeted ads to increase visibility and traffic for key listings, contributing to faster turnaround rates and increased conversion potential.

Social Media Coordinator

Homefield Prestige Sdn Bhd
09.2023 - 02.2024
  • Collaborated with the team or worked independently to create and curate engaging content, including graphics and copy, for various social media platforms (Facebook, Instagram, TikTok, WhatsApp).


  • Managed and monitored live webinars and events in alignment with the marketing calendar, and designed email marketing campaigns using Mailerlite to maintain audience engagement.


  • Tracked audience interactions across social media platforms to optimize future performance, and crafted persuasive e-commerce copy (in both Malay and English) to promote and upsell products/services on websites, landing pages, and WhatsApp.


  • Worked directly with Erman Taib, former Principal of Homefield Prestige and current Principal of QHomes Realty, to strategize and implement marketing efforts.

Property Agent

Chester Properties Sdn Bhd
01.2022 - 10.2023

• Strategically created, managed, and monitored engaging multimedia content for property listings, market updates, and educational insights to build audience trust and drive organic engagement.

• Acted as an intermediary in the negotiation process, providing clients with tailored consultation based on current market conditions, financial considerations, pricing strategies, and legal documentation—ensuring transparent and ethical transactions.

• Designed and launched targeted advertising campaigns across various social media platforms to boost property visibility, generate qualified leads, and drive traffic to listings.

• Regularly tracked campaign performance with weekly and monthly analytics reports to optimize content strategies, ad placement, and audience targeting.

Social Media Marketing (Content Creator)

IReal Academy Sdn Bhd
11.2021 - 12.2021
  • Collaborated closely with the Principal/Founder to plan and execute engaging content that educated audiences on real estate topics, ensuring a consistent presence across multiple social media platforms.


  • Managed audience engagement by analyzing interaction patterns and leading live sessions/webinars, fostering knowledge sharing and increasing audience participation.


  • Created compelling copy for social media posts and eCommerce websites, driving conversions and boosting customer retention through targeted messaging.

Marketing Assistant

The Apple Auto Services & Tyres Sdn Bhd
12.2020 - 10.2021

• Developed engaging social media content by showcasing in-depth knowledge of the company’s automotive products and services through compelling copywriting, photos, and videos.

• Supported sales and after-sales objectives by aligning content strategy with promotional goals and service highlights.

• Analyzed social media performance and customer engagement to track brand awareness, presenting monthly reports and analytics for continuous improvement.

• Collaborated closely with Sales and Service Advisors to plan and create multimedia content for marketing campaigns, promotions, and customer events.

Project Management Assistant

InsightAsia Malaysia Sdn Bhd
10.2018 - 09.2019

• Assist in planning and coordinating research projects, ensuring timelines and deliverables are met. This includes scheduling meetings, preparing project documentation, and liaising with internal teams and external vendors.

• Support data collection processes, monitor data quality, and assist in data analysis tasks to ensure accurate and reliable research outcomes.

• Act as a point of contact between clients and the research team, providing updates on project progress and addressing any queries or concerns promptly.

• Handle administrative tasks such as preparing reports, managing project budgets, and maintaining organized records to facilitate smooth project execution.

Education

BBA - Marketing & Consumerism

Universiti Kebangsaan Malaysia, Bandar Baru Bangi, Selangor
04.2001 -

Diploma - International Business

Politeknik Sultan Salahuddin Abdul Aziz Shah, Bandar Baru Bangi, Selangor, Malaysia
04.2001 -
  • 3.65 GPA

Skills

Digital Marketing

Timeline

Senior Marketing Operations Associates - 2X Marketing
01.2025 - Current
Property Agent - Homefield Real Estate
09.2023 - 01.2025
Social Media Coordinator - Homefield Prestige Sdn Bhd
09.2023 - 02.2024
Property Agent - Chester Properties Sdn Bhd
01.2022 - 10.2023
Social Media Marketing (Content Creator) - IReal Academy Sdn Bhd
11.2021 - 12.2021
Marketing Assistant - The Apple Auto Services & Tyres Sdn Bhd
12.2020 - 10.2021
Project Management Assistant - InsightAsia Malaysia Sdn Bhd
10.2018 - 09.2019
Universiti Kebangsaan Malaysia - BBA, Marketing & Consumerism
04.2001 -
Politeknik Sultan Salahuddin Abdul Aziz Shah - Diploma, International Business
04.2001 -
Wan Anis Fathiah Binti Wan Sulaiman Senior Marketing Operations Associate