Wan Mohamad Ali

- Oversee campaign coordination, task management, and status monitoring to ensure the efficiency and quality of marketing program delivery.

- Convert marketing briefs and BoM into tactics for service deck execution onto collaboration platforms such as Monday.com and ASANA.
- Conduct weekly reviews and progress check-ins with internal and external stakeholders.
- Prepare marketing activity reports and metrics to measure program success.
- Facilitate communication among internal team members to resolve bottlenecks and maintain forward momentum.

• Responsible for coming up with solutions for new projects such as folder remote access using Tailscale and OpenVPN
• Liaising with vendors for pre-sale and after sale services as such return and maintenance
• Train clients on how to use in-house Warehouse Control System (AQPick) application
• Prepare Bill of Quantities for new projects according to clients' request
• Comes up with timeline using Gantt Chart for resource deployment
• Manages resources for projects into teams of front-end developer, back-end developer, and installation team
• In charge of preparing quotation, purchase order, delivery notes and invoices
• Assisted in the hiring process for new developers

• Answering tickets using Freshdesk and Amplifyreach from end users / partners
• Creating incident tickets using JIRA
• Creates Account Related incident reports to find user's pain point
• Managed the company's inventories record