Summary
Overview
Work History
Education
Personal Particulars
Preference
Timeline
GeneralManager
Riskisugiana Binti Sanai

Riskisugiana Binti Sanai

Telemarketer
Johor,Pasir Gudang

Summary

Experienced telemarketer with 8 years experience in call centre environment, adept at enhancing sales through persuasive communication and meticulous data entry. Committed to working professionally and diligently on behalf of a company. Skilled in remaining calm and courteous during high-pressure situations.

Overview

8
8
years of professional experience

Work History

Telemarketer

Uts Marketing Solutions Sdn Bhd
01.2017 - 05.2025
  • Managed a high volume of calls daily while maintaining professionalism and efficiency.
  • Recorded and updated customer information in online systems.
  • Adapted communication style to match customer preferences, increasing rapport and trust.
  • Asked relevant questions to assist customers with selecting needed or requested products and services.
  • Educated customers on product and service benefits, explaining features and answering questions.
  • Enhanced sales through the utilization of persuasive communication skills and thorough product knowledge.

Education

Diploma - Hotel Management

Cybernetics International College of Technology
Kuala Lumpur
05.2016

Sijil Pelajaran Malaysia - Arts Stream

SMK Convent Bukit Nanas
Kuala Lumpur
12.2012

Personal Particulars

  • Date of Birth : 27th July 1995
  • Nationality : Malaysian
  • Gender : Female
  • Marital Status : Married
  • Ic Number : 950727145606
  • Health : Physically and mentally excellent

Preference

  • Posses own transport : Yes
  • Availability : Available to start immediately

Timeline

Telemarketer

Uts Marketing Solutions Sdn Bhd
01.2017 - 05.2025

Diploma - Hotel Management

Cybernetics International College of Technology

Sijil Pelajaran Malaysia - Arts Stream

SMK Convent Bukit Nanas

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Riskisugiana Binti SanaiTelemarketer