Siti Aisyah Binti Saad
Pasir Gudang,Johor
Summary
Dedicated and experienced professional with 5-10 years of expertise in administrative roles, customer service, and multitasking. Proficient in Microsoft Office suite. Seeking opportunities to leverage skills in a dynamic environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Student Affairs Executive
Johor Skills Development Centre
02.2016 - Current
- Coordinate student affairs activities
- Provide administrative support
- Assist in organizing events
- Handle student inquiries
- Maintain student records
Call Centre Executive
AEON Credit Service (M) Berhad
01.2014 - 12.2015
- Managed customer calls
- Resolved customer issues
- Provided product information
- Updated customer records
- Ensured customer satisfaction
Customer Service Representative
Malaysia Airlines Berhad
01.2012 - 12.2013
- Assisted passengers with inquiries
- Handled booking changes
- Resolved complaints
- Provided flight information
- Ensured smooth customer experience
Human Resources Assistant
A-Asign Corporation Sdn Bhd
01.2011 - 12.2011
- Assisted in HR activities
- Maintained employee records
- Assisted in recruitment processes
- Handled HR documentation
- Supported HR team
Education
Sijil Peperiksaan Malaysia -
SMK Che Tom
Sungai Petani, Kedah01.2007
Diploma - Information System Administrative
Jabatan Pembangunan Kemahiran
Malaysia01.2019
Skills
- Multitasking
- Computer Skills
- Administrative
- Customer Service
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Interpersonal skills
- Operations management
- Executive support
- Customer-oriented
- Customer relations
- Team leadership
- Problem resolution
- Administrative skills
- Motivation
- Team player
Certification
OSH COORDINATOR, 06/2025, Present
Languages
Malay
Bilingual or Proficient (C2)
English
Full Professional
Hobbies and Interests
- Organizing Community
- Personal Growth Workshops
- Interest in Digital Learning Tools
References
Reference available upon request
Timeline
Student Affairs Executive
Johor Skills Development Centre
02.2016 - Current
Call Centre Executive
AEON Credit Service (M) Berhad
01.2014 - 12.2015
Customer Service Representative
Malaysia Airlines Berhad
01.2012 - 12.2013
Human Resources Assistant
A-Asign Corporation Sdn Bhd
01.2011 - 12.2011
Diploma - Information System Administrative
Jabatan Pembangunan Kemahiran
Sijil Peperiksaan Malaysia -
SMK Che Tom