NOR SYAFIKA BINTI CHE RODI
RECEPTIONIST
SHAH ALAM
Summary
Seeking a challenging and fast-paced role to utilize skills and experience for significant impact. Excited about contributing to an organization that values continuous learning and growth. Passionate about professional development, eager to take on new challenges and expand knowledge to drive success for both self and company.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Receptionist
NINJA VAN LOGISTICS SDN BHD
2022.06 - 2024.08
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
SUPERVISOR
MYNEWS RETAILS SDN BHD
2021.12 - 2022.05
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Store Manager
7 ELEVEN MALAYSIA
6 2018 - 2021.11
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Interacted well with customers to build connections and nurture relationships.
Education
SPM -
SEKOLAH MENENGAH KEBANGSAAN JENGKA 2
2010.01 - 2011.05
STPM - undefined
SEKOLAH MENENGAH KEBANGSAAN JENGKA 2
2012.01 - 2013.05
Skills
Data Entry
Telephone skills
File Management
Documentation And Reporting
Staff Management
Greeting and Seating Clients
Teamwork
Fasttyping
Communication Skills
Languages
Malay, English
Native language
Malay
Proficient
C2
English
Advanced
C1
Timeline
Receptionist
NINJA VAN LOGISTICS SDN BHD
2022.06 - 2024.08
SUPERVISOR
MYNEWS RETAILS SDN BHD
2021.12 - 2022.05
STPM - undefined
SEKOLAH MENENGAH KEBANGSAAN JENGKA 2
2012.01 - 2013.05
SPM -
SEKOLAH MENENGAH KEBANGSAAN JENGKA 2
2010.01 - 2011.05
Store Manager
7 ELEVEN MALAYSIA
6 2018 - 2021.11
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