ahmad basheer

- Responded to emergencies calmly and efficiently, ensuring people's and property's safety while attempting to de-escalate the situation.
- Generated detailed reports documenting evidence of attempted theft and recovered merchandise.
- Collaborated with law enforcement and security personnel to investigate and resolve security issues.
- Maintained a watchful eye on video surveillance systems to respond promptly to emergencies.
- Patrolled store premises to prevent shoplifting and security breaches.

-Recorded observations and occurrences and interviewed witnesses to complete and submit incident reports.

- Analyzed and investigated incidents alongside functional management and security supervisors.

- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.

- Monitored surveillance cameras and alarm systems to detect suspicious activity.

- Wrote detailed reports outlining case findings for internal files and legal purposes.

- Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.

- Observed suspects and conducted searches to carry out investigations.

- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.

- Developed professional relationships with customers to establish repeat business and increase trust.

- Monitored online feedback provided by customers regarding services and products to identify points for improvement.

- Analyzed consumer demographics and weekly site metrics to correlate trends in sales and site visits.

- Incorporated e-commerce objectives in social media platform management.

- Worked with local, state and government agencies regarding company security matters.

- Detected, investigated and reported hazardous workplace incidents and issues.

- Monitored CCTV cameras and alarm systems for security breaches.

- Operated handheld metal detectors and other surveillance devices to screen individuals entering the facility.

- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.

- Detailed theft, access violations, and other incidents with reports to boost the success of future criminal or civil remediation.

- Maintained physical fitness to perform physically demanding job tasks.

- Removed unauthorized individuals and enforced security policies to maintain safety.

- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.

- Collected, validated, and distributed information to employees.

- Entered and maintained departmental records in the company database.

- Coordinated with human resources department to handle payroll and personnel databases.

- Drafted professional memos, letters, and marketing copy to support business objectives and growth.

-Built a highly-efficient administrative team through ongoing coaching and professional development opportunities.