Microsoft Office
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Customer Relationship Management
Customer Needs Assessment
Issue Escalation
Payment management
Complaint Handling
Online chat and email
Customer Engagement
Call center experience
Documentation and notes
CRM Software
Shipment Tracking
Customer Service
Problem-solving abilities
Computer Skills
Multitasking
MS Office
Adobe Photoshop, Illustrator Adobe In Design
Auto Count Software
Microsoft Office
Splendid CRM
Adobe Photoshop
Adobe Illustrator
Auto Count
ISO
ISO