Summary
Overview
Work History
Education
Skills
Timeline
Futsal
Football
Futsal
Generic
Mohamad Asraf Bin Zubir

Mohamad Asraf Bin Zubir

Asraf

Summary

Dynamic professional with a friendly demeanor and strong organizational skills, previously at Agrobank. Proven track record in enhancing customer service and reducing loan delinquency rates through effective communication and multitasking. Adept at collaborating with teams and managing workflows to meet critical deadlines while ensuring client satisfaction.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

6
6
years of professional experience

Work History

PEMBANTU TADBIR

SURUHANJAYA SYARIKAT MALAYSIA
09.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Ensuring Personal and Team Safety - Wearing uniforms and carrying identification cards while on duty. Following safety SOPs during inspections or high-risk operations.
  • Collaborating with the licensing unit, health department, town planning, fire department, and other relevant agencies during inspections or special operations.
  • Handling Public Complaints - Receiving, investigating, and taking action on complaints related to premises, such as cleanliness, noise, unlicensed businesses, or unauthorized use of public spaces.

Credit Assistant

AGROBANK
03.2019 - 07.2023
  • Delivered diverse departmental administrative support to personnel.
  • Facilitated timely resolution of disputes by liaising between customers and relevant business units to address concerns effectively.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Contributed to efficient workflow management by prioritizing tasks based on urgency and importance, ensuring deadlines were consistently met.
  • Reduced loan delinquency rates through diligent monitoring of credit accounts and timely follow-ups with clients.

Education

DIPLOMA IN ACCOUNTANCY

POLITEKNIK MUADZAM SHAH
PAHANG
12-2016

Skills

Friendly, positive attitude

Timeline

PEMBANTU TADBIR

SURUHANJAYA SYARIKAT MALAYSIA
09.2023 - Current

Credit Assistant

AGROBANK
03.2019 - 07.2023

DIPLOMA IN ACCOUNTANCY

POLITEKNIK MUADZAM SHAH

Futsal

Im a player futsal for Agrobank and SSM

At SSM we Won BSN Cup for 2024 and got Placement in Best 8 For Makswip

Football

I have actively represented various government agencies and ministries in official football tournaments at the national and inter-agency levels. As a committed and skilled football player, I have contributed to the success and team spirit of the following organizations:

  • Agrobank Football Team
    Represented Agrobank in the Ministry of Agriculture Football Tournament, showcasing teamwork, discipline, and strong field performance.
  • SSM (Companies Commission of Malaysia) Football Team
    Played as part of the SSM team in several high-profile tournaments including:
    MAKSWIP (Majlis Kebajikan dan Sukan Wilayah Persekutuan)
    SUKANUN (Sukan antara Badan Berkanun)
    KPDN (Ministry of Domestic Trade and Cost of Living)
    SUPANUN (Sukan Pantai Badan Berkanun)

Futsal

Im a player futsal for Agrobank and SSM

At SSM we Won BSN Cup for 2024 and got Placement in Best 8 For Makswip

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