Rosnida Binti Mohd

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

• Textile Degree Show 2012: Natexture Phenomena at Shah Alam Convention Center SACC.
• Jalinan Alam Day at Faculty of Architecture, Planning & Surveying as Panel for Batik Competition.
• Tie vs Scarf at Kolej Kediaman Seroja UiTM Shah Alam as Ad Hoc.
• Seminar Bina Negara by Biro Tatanegara Kelantan cooperation with Bahagian Hal Ehwal Pelajar dan Alumnai HEP UiTM Kelantan.
• Project Leader for Ujian Kenaikan Tali Pinggang Club Taekwondo WTF UiTM Kelantan.
• Represented school in Lompat Tinggi to MSSPP Zon Kepala Batas and for the state level.

• Date of Birth: 07/20/88
• Gender: Female
• Religion: Muslim
• Place of Birth: Butterworth, Penang

• Pembantu Tadbir Pengkeranian (N1), Lembaga Pembangunan Industri Pembinaan Malaysia (CIDB Malaysia), 01/01/19, Present, Menguruskan Pentadbiran Am merangkami pengurusan rekod dan fail., Mengendalikan surat, termasuk menerima, merekod, dan mengedarkan surat-surat., Menyediakan dokumen-dokumen rasmi seperti surat, laporan, dan memo., Mengatur dan menyelaras mesyuarat bahagian., Membantu dalam pelaksanaan program-program atau aktiviti-aktiviti pejabat/bahagian., Membantu melaksanakan pengurusan perkhidmatan kaunter, e-bantuan (CRM), panggilan telefon pejabat dan media sosial.
• Penyelia Perkhidmatan Pelanggan, Bahagian komunikasi Koporat, Lembaga Pembangunan Industri Pembinaan Malaysia (CIDB Malaysia), 03/01/15, 12/31/18, Handles calls promptly by providing accurate and timely information., Handles email and complaint by email., Make report for every calls and complaint., Follow up promptly with customers., Ensure consistent delivery of excellent quality services to customers., Ensure all the enquiries & complaints resolved within timeframe., Follow up customers for industry complaint/reports., Assist manager to manage unit during her absence., Attend meeting or any CIDB event., Follow up and answer any enquiries at CIDB facebook page.
• Customer Service Professional (CSP Technical), TM 100 at VADS Berhad, 04/01/14, 03/31/15, Handle calls promptly by providing accurate and timely information, alternatives and solutions to customers on technical issue, billing and product., Respond to customers about queries and concerns on technical issue., Follow up promptly with customers., Ensure consistent delivery of excellent quality services to customers.
• Graphic Designer cum Media Planner, Allianze University College of Medical Sciences, 01/01/12, 02/28/14, Prepare proposals/ concept from typesetting through to design, print and production., Working with students briefing and advising them with regard to design style, format, print production and timescale., Prepare layout for college advertising on newspaper, magazine or else., Developing concepts, graphics and layouts for college university illustrations and logos., Draw and print charts, graphs, illustrations, and other artwork, using computer.
• Completed Industry Training as Tutor & Designer, Jabatan Penjara Malaysia Kajang, 05/01/11, 07/31/11, Guide and teach prisoners step by step how to create their own design., Make design for Malam Gala PERSIAP Jabatan Penjara Malaysia Kajang.