Summary
Overview
Work History
Education
Skills
Timeline
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Melvin Kuang Hoh Mui

Melvin Kuang Hoh Mui

Outlet Manager
Johor Bahru

Summary

Proven leader in enhancing store operations and financial management at Mplus Hardware Trading, with a knack for cultivating brand awareness and fostering strong employee relations. Leveraged social media marketing to achieve revenue growth, demonstrating expertise in store management and customer engagement. Skilled in multitasking and team motivation, ensuring compliance and maximizing efficiency. Driven Retail Manager with more than 10 years of experience overseeing talented teams while guiding staff for superior customer interactions. Talented at leading daily activities and enhancing store atmospheres. Successful background resolving routine and unique issues to drive continued revenue growth and increase customer loyalty.

Overview

22
22
years of professional experience

Work History

Outlet Manager

Mplus Hardware Trading
01.2013 - Current
  • Managed weekly inventory transactions by creating templates to track optimal goods and stock.
  • Managed financial transactions accurately, reconciling daily sales reports and maintaining organized financial records.
  • Answered questions about store policies and addressed customer concerns.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight, and capitalize on emerging trends.
  • Cultivated a loyal customer base through personalized interactions and consistent follow-up on inquiries or concerns.
  • Maintained accurate records of all store inventory as well as tracking any sales trends or patterns for future purchasing decisions.
  • Achieved revenue growth by developing targeted sales initiatives and promotional campaigns.

Senior Tax Associate

Crowe Horwath KL Tax Sdn Bhd
07.2007 - 12.2012
  • Reviewed and analyzed client data and accurately prepared income tax returns and tax research.
  • Reviewed financial reports to correctly ascertain taxation and statement requirements.
  • Completed in-depth research into tax issues affecting business activities to offer expert advice and accurately prepare submissions.
  • Taught junior staff how to prepare statements, resolve discrepancies and maximize efficiency.
  • Researched and analyzed specialized tax laws, rules and regulations and analyze pertinent client, industry, and technical matters to remain current on tax legislation.
  • Reconciled tax accounts to prevent discrepancies and maintain readiness for expected tax liabilities.
  • Computed tax depreciation rates on business assets like technology and vehicles.
  • Assisted businesses with provisions, international tax issues, multi-state issues and mergers and acquisitions to comply with tax regulations and reduce audits.

Tax Semi Senior

RYTA Taxation Services Sdn Bhd
01.2006 - 06.2007
  • Provided valuable support during external audits by preparing necessary documentation and responding promptly to auditor inquiries.
  • Conducted analytical procedures to identify unusual trends or fluctuations in financial data, investigating discrepancies for potential issues.
  • Implemented new auditing software within the team that increased overall productivity while ensuring accuracy in reporting results.
  • Ensured compliance with Malaysia income tax law and company policies through meticulous examination of financial transactions and documentation.

Tax Assistant

T.H. Kuan & Co
01.2003 - 12.2005
  • Prepared multi-state income tax returns for both individuals and businesses, utilizing deep understanding of various jurisdictional regulations.
  • Assisted clients in navigating the complexities of tax season, offering guidance and support throughout the entire filing process.
  • Identified potential deductions or credits for clients by analyzing their financial documents thoroughly and staying current on tax law changes.
  • Developed comprehensive knowledge of federal, state, and local tax codes in order to best serve clients'' needs.

Education

Bachelor of Arts - Accounting And Finance

Institute of Help College
Kuala Lumpur
04.2001 -

Skills

Store operations

Employee Relations

Brand Awareness

Social Media Marketing

Timeline

Outlet Manager

Mplus Hardware Trading
01.2013 - Current

Senior Tax Associate

Crowe Horwath KL Tax Sdn Bhd
07.2007 - 12.2012

Tax Semi Senior

RYTA Taxation Services Sdn Bhd
01.2006 - 06.2007

Tax Assistant

T.H. Kuan & Co
01.2003 - 12.2005

Bachelor of Arts - Accounting And Finance

Institute of Help College
04.2001 -

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Melvin Kuang Hoh MuiOutlet Manager