LEONG KAH CHEONG
ASSISTANT MANAGER
Kota Kinabalu, Sabah
Summary
Dynamic operations leader with proven expertise in driving cost reduction and enhancing operational efficiency at KEJURUTERAAN LI ANN SDN BHD. Excelled in strategic planning and project management, fostering adaptability and decisive problem-solving. Achieved significant improvements in team performance and customer satisfaction through effective leadership and collaboration.
Overview
3
3
years of professional experience
Work History
Assistant Manager
JAMBONGAN MAKMUR SDN BHD
11.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Generated repeat business through exceptional customer service.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
SR SUPERVISOR
KEJURUTERAAN LI ANN SDN BHD
01.2022 - 05.2024
- Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
- Ensured timely completion of projects through effective scheduling and prioritization of tasks based on urgency and importance.
- Strengthened cross-functional collaboration, leading to more cohesive teamwork and better overall results.
- Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
- Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
Education
High School Diploma -
CHONG HWA INDEPENDENT HIGH SCHOOL
Kuala Lumpur, Malaysia 04.2001 -
Skills
Operations management
Cost reduction
Decision-making
Time management
Adaptability and flexibility
Strategic planning
Workload management
Project management abilities
Timeline
Assistant Manager
JAMBONGAN MAKMUR SDN BHD
11.2024 - Current
SR SUPERVISOR
KEJURUTERAAN LI ANN SDN BHD
01.2022 - 05.2024
High School Diploma -
CHONG HWA INDEPENDENT HIGH SCHOOL
04.2001 -
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