Summary
Overview
Work History
Education
Skills
Software
Timeline
CustomerServiceRepresentative

FATHIMAH ABDUL MUTALIB

Account & HR Manager
Petaling Jaya,Selangor

Summary

Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Enterprising account and finance manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.

Overview

12
12
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Finance Manager

Mampan Makmur Sdn Bhd
Kuala Lumpur, Wilayah Perseketuan
04.2022 - Current
  • Drove revenue stream development through strategic collaboration and partnerships.
  • Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
  • Processed invoices and contacted appropriate parties for timely payment receipt.
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Executed vendor setup and payment, administration of bank accounts and account reconciliations.
  • Managed regular finance tracking for numerous branch offices and headquarters expenses.
  • Created organizational structures to improve accounting and finance functions.
  • Audited and reconciled payroll and distributions for personnel.
  • Created documents to display financial reports and data using Software.
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
  • Spearheaded expansion strategies to increase business market share.
  • Managed investments to diversify financial portfolios and grow revenue.

Account & HR Manager

Mampan Makmur Sdn Bhd
Kuala Lumpur, Malaysia
04.2022 - Current
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Sold new products and services and developed new accounts to maximize revenue potential.
  • Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
  • Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
  • Managed book of business to maintain positive relationships and make effective financial or client-related decisions.
  • Managed team of employees, overseeing hiring, training and professional growth of employees.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Successfully develop bussines account which is unmaintained for almost 2 years for auditing and tax filing
  • conduct tax filing forms and liaise with company secretary for troubleshoot of unmaintained accounts
  • Coordinated immigration process for visa and green card applications to support mobility requests for domestic and international long and short-term assignments.
  • Processed employee claims involving performance issues and harassment.
  • Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.

Account Manager

Football Focus Asia
PETALING JAYA, Selangor
08.2020 - Current
  • Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
  • Used UBS to prepare monthly reconciliation of bank accounts and take corrective actions on deviations.
  • Liaise with secretarial company on annual reports and audits
  • Prepare monthly and yearly account reports.
  • Prepare Invoices, payment vouchers, quotation and etc.
  • Calculated payroll deductions by accurately and processed payroll to meet preset requirements.
  • Maintained payroll information by calculating, collecting and entering data for over 20 workers .
  • Maintain accounts for multiple companies.
  • Overseeing customer account management, including negotiating contracts and agreements to maximize profit.
  • Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
  • Presented key decision-makers with new and updated account strategies.
  • Executed successful budget, talent and sales campaign development.
  • Identified sales growth opportunities by networking and building relationships with potential advertisers.
  • Increased revenue by assisting with operations management, sales and marketing efforts.
  • Partnered with IT, business development and operations leadership to develop robust financial business plan with detailed benchmarks and action plans by increased sales by 15%
  • Completed and filed returns with tax departments at local, state and federal levels.
  • Prepared yearly company tax and liaise with LHDN

Personal Assistant to the Managing Director

Nadchatiram Holdings Sdn Bhd
KUALA LUMPUR, WILAYAH PERSEKUTUAN K.LUMPUR
07.2015 - 04.2020
  • Seamlessly interacted with MD to plan and complete special projects for company multiple business
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Allocated executive tasks and managed complex calendars and administrative functions.
  • Accomplished special objectives and projects according to requests from board members.
  • Managed over 50 customer calls per day.
  • Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.
  • Managed MD's complex and frequently changing travel arrangements and coordinated pre-planning of trips.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
  • Created appropriate documentation for members of board and senior leadership before meetings.
  • Used QuickBooks to produce monthly invoices, reports and other deliverables.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.

Accounts Assistant

Sekitar Indah Sdn Bhd
kepong, kuala lumpur
12.2011 - 07.2014
  • Entered invoices into accounts payable approval systems for routing to project manager - prepared cheques - managing incoming and outgoing mails -salary preparation - sites workers wages - bank statement reconciliation - preparing meeting minutes for MD - MD daily Schedules - purchasing for materials.
  • Sekitar Indah Sdn Bhd (Kepong, Kuala Lumpur.
  • Reviewed figures, postings and documents for correct entry, completeness and accuracy.
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
  • Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
  • Used SQL to prepare weekly and monthly financial reports.
  • Prepared itemized statements, bills or invoices and recorded amounts due for items purchased or services rendered.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Created detailed expense reports and requests for capital expenditures.
  • Reorganized accounts payable processes, decreasing supplier payment delays from 1 to 15 days.
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Proactively identified all accounting errors by developing cross-referencing databases.
  • Completed and mailed bills, contracts, policies, invoices and checks.
  • Entered financial data into company accounting database for verification and reconciliation, maintaining accurate and current accounts at all times.
  • Prepared and distributed 35 employee reimbursement checks per .
  • Completed weekly check runs and maintained accounting ledgers by verifying and posting account transactions into accounting system.
  • Used SQL to prepare weekly and monthly financial reports.

IT clerk

Berkat Syukur (M) Sdn Bhd
jalan ipoh, kuala lumpur
01.2010 - 09.2011
  • Controls using of computer hardware General office works such like filing, handle fax, ans incoming and outgoing calls.
  • Handling company email Access card.
  • Berkat Syukur (M) Sdn Bhd (Kuala Lumpur) Administration & IT support.
  • Reviewed and streamlined digital file systems to reduce usage errors.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Assisted customers by answering questions and fulfilling requests.
  • Received and routed business correspondence to correct departments and staff members.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Maintained accurate and current alphanumeric filing system for optimal recordkeeping efficiency.
  • Delivered mail to customers along route.

Education

MBA - Business Administration And Management

City University Malaysia
Petaling Jaya, Selangor
07.2021 - Current

BBA - Business Administration

City University
Petaling Jaya
08.2017 - 06.2021

Primary/secondary/ High-School/ O-Level/SPM Field of study : Arts Stream + Accounts Results: Excellent pass Certificate: APEL (Accreditation of Prior Experiential Learning) - Secondary Education

Smk Segambut
Segambut
01.2008 - 12.2008

Skills

Accounts receivable/payableundefined

Software

Quickbooks

SQL

UBS

Microsoft office

Outlook

Timeline

Finance Manager

Mampan Makmur Sdn Bhd
04.2022 - Current

Account & HR Manager

Mampan Makmur Sdn Bhd
04.2022 - Current

MBA - Business Administration And Management

City University Malaysia
07.2021 - Current

Account Manager

Football Focus Asia
08.2020 - Current

BBA - Business Administration

City University
08.2017 - 06.2021

Personal Assistant to the Managing Director

Nadchatiram Holdings Sdn Bhd
07.2015 - 04.2020

Accounts Assistant

Sekitar Indah Sdn Bhd
12.2011 - 07.2014

IT clerk

Berkat Syukur (M) Sdn Bhd
01.2010 - 09.2011

Primary/secondary/ High-School/ O-Level/SPM Field of study : Arts Stream + Accounts Results: Excellent pass Certificate: APEL (Accreditation of Prior Experiential Learning) - Secondary Education

Smk Segambut
01.2008 - 12.2008
FATHIMAH ABDUL MUTALIBAccount & HR Manager