JESSICA SEMAN

• Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
• Continually maintained and improved company's reputation and positive image in markets served.
• Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
• Coordinated with design and media teams to develop high-quality creative assets.
• Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
• Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
• Conducted market research to identify new opportunities and target markets.
• Created and managed social media campaigns to increase brand engagement.
• Expand business for each state follow core business
• Continually maintained and improved company's reputation and positive image in markets served
• Captured new customers by optimizing business strategies and launching products to diversify offerings

• Prioritized safety procedures when crews on board, check on operation of catering on board, and giving optimal protection to crew and equipment.
• Directed and coordinated crew members and workers and maintained strict operational schedules and profit targets.
• Onboarded new employees with training and new hire documentation.
• Developed and maintained relationships with customers and suppliers through account development.
• Prepare crew matrix and data for requirements and for tendering propose

• Generated new business with marketing initiatives and strategic plans.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Reached out to potential customers via telephone, email, and in-person inquiries.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
• Managed revenue models, process flows, operations support and customer engagement strategies.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Generated new business with marketing initiatives and strategic plans
• Reached out to potential customers via telephone, email, and in-person inquiries
• Established relationships with key decision-makers within customer's organization to promote growth and retention

• Interacted with customers by phone, email, or in-person to provide information.
• Produced high-quality communications for internal and external use.
• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Routed business correspondence, documents, and messages to correct departments and staff members.
• Managed calendars and scheduled appointments to maintain smooth flow of operations.
• Made travel arrangements for other employees' business trips, negotiating fair prices on behalf of company.
• Monitored office supplies and made arrangements for restocking of low-stock items.
• Supported staff on special assignments and ad hoc projects.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Issued invoices and followed up on outstanding payments to remind clients to pay on time.
• Created and maintained detailed records of all office activities.
• Coordinated and scheduled meetings and appointments.
• Purchased and maintained office supplies.
• Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.

Teaching for 6 subjects from Year 1 to Year 6.

Train athlete school for inter-school tournament in Baram, Sarawak.