Ivor Kam Ming Fung

petaling jaya

Summary

Experienced in providing exceptional customer service and driving sales through engaging and knowledgeable interactions. Consistently build strong relationships with customers, identifying their needs and offering tailored solutions. Always maintain positive attitude and thrive in fast-paced retail environments.

Work History

Sales Advisor

Bestore

Kuala Lumpur

12.2024 - 02.2025

Identified customer needs through effective questioning, and recommended appropriate products.
Handled customer queries and complaints with professionalism, restoring satisfaction swiftly.
Built exceptional customer satisfaction by delivering friendly service.
Achieved company targets by implementing successful sales strategies.

Education

High School Diploma -

Kwang Hua Private High School

Klang

11-2023

Bachelor of Arts - Bachelor of Arts (Honours) Entrepreneurship

Sunway University

Subang Jaya

Skills

Customer relationship management
Communication skills
Sales strategies

Problem solving
Sales experience
Negotiation skills

Languages

Chinese (Mandarin)

First Language

English

Elementary (A2)

Malay

Elementary (A2)

Affiliations

Inter-class choir competition 2019
Inter-class volleyball tournament 2019
Inter-class foot drill competition 2019
Personal Career Development Workshop 2021
3x3 basketball tournament 2022

Accomplishments

Jeffrey Cheah Entrance Scholarship

Timeline