HADY OTHMAN
IT Support/Programmer
Kajang, Selangor
Summary
Ambitious Java Developer versed in following established procedures and working under little or no supervision. Offering technical expertise in programming analysis, application analysis and design. Excellent team player with in-depth knowledge of development tools and languages.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
IT Support
Gapbuster Worldwide Sdn Bhd
04.2023 - Current
- Streamlined IT support processes for increased efficiency in addressing user issues and concerns.
- Contributed to higher office efficiency by troubleshooting technical issues with equipment and liaising with IT support when necessary.
- Reviewed code and debugged errors to improve performance.
- Ensured seamless integration of Java-based applications with databases, APIs, and other systems.
- Troubleshot technical issues as they arose, working closely with IT support staff to minimize downtime
- Provided exceptional IT support for staff members, resulting in increased productivity
QUALITY CONTROL
Gapbuster Worldwide Sdn Bhd
10.2022 - 04.2023
- Monitor performance of quality control systems to ensure effectiveness and efficiency.
- Established quality control protocols based on industry standards, ensuring consistent product performance.
- Reviewed daily newscasts to drive quality control and brand touchpoints.
- Streamlined testing processes for faster results, implementing rigorous quality control measures
Education
Bachelor's - Information Systems Intelligent System Engineering
UiTM Shah Alam
Shah Alam 07.2020 - 08.2022
Diploma - Computer Science And Programming
UiTM
Johor 07.2017 - 08.2019
Skills
R
Python
SQL
Java
Problem-Solving
PowerBi
JavaScript
Microsoft Visio
IT Support Management
Database Management
Object-Oriented Programming
Machine Learning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
IT Support
Gapbuster Worldwide Sdn Bhd
04.2023 - Current
QUALITY CONTROL
Gapbuster Worldwide Sdn Bhd
10.2022 - 04.2023
Bachelor's - Information Systems Intelligent System Engineering
UiTM Shah Alam
07.2020 - 08.2022
Diploma - Computer Science And Programming
UiTM
07.2017 - 08.2019
Playing instruments and make music
It started in high school where I was an member of ElevenOne Ochestra where I played the saxophone. Ever since then, I'm in love into music and that's how my music journey began.