Edison Cheng Xue Meng
Personal Banker Wealth
Sandakan,Sabah
Summary
Dynamic and attentive Job Title specializes in retail banking, customer service and account management. Driven to help clients make responsible and financially beneficial decisions. Knowledgeable of branch operations and financial products to best support company and customers. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
4
4
Languages
Work History
Personal Banker Wealth
Rhb Bank Bhd
Sandakan, Sabah
02.2023 - Current
- Networked to increase client base and encourage existing clients to expand financial plannings.
- Promote bank products and introduce lifestyle to customers
- Compliance to bank policy, procedures and code of ethics.
Teller
Rhb Bank Bhd
Sandakan, Sabah
07.2019 - 02.2023
- Identified sales opportunities and referred customers to branch partners in financial services.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Maintained accurate records of customer transactions in line with bank procedures.
- Referred customers to other banking departments for specialized services.
- Cross-sold credit cards, loans and other bank products.
- Maintained friendly and professional customer interactions.
Procurement Clerk
Gentingmas Mall Sdn Bhd
Sandakan, Sabah
12.2018 - 06.2019
- Oversaw inventory control, accounting, and supply reports.
- Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
- Identified new and more cost-effective suppliers through participation in industry networking events, purchasing advantageous packages, and cutting costs.
- Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
Education
Diploma - Major in Accounting & Cost Accounting
London Chamber of Commerce And Industry
Sandakan 01.2017 - 12.2018
Skills
Financial product knowledge
undefinedAccomplishments
- Achieved Country gold for London chamber of commercial industries Examinations
Timeline
Personal Banker Wealth
Rhb Bank Bhd
02.2023 - Current
Teller
Rhb Bank Bhd
07.2019 - 02.2023
Procurement Clerk
Gentingmas Mall Sdn Bhd
12.2018 - 06.2019
Diploma - Major in Accounting & Cost Accounting
London Chamber of Commerce And Industry
01.2017 - 12.2018
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