ATIQAH ROSLI
Titiwangsa
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable customer service offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in fun areas and flexible with changing business needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
ATM / CIT Cashier
Safeguard Secure Solution Sdn Bhd
03.2023 - Current
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Ensured compliance with company policies and procedures while processing balancing efficiently.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Outbound Telemarketer
UTS Marketing Solution Sdn Bhd
05.2022 - 01.2023
- Increased customer satisfaction by addressing inquiries and resolving issues promptly.
- Achieved sales targets by consistently promoting products and services to potential clients.
- Generated leads through cold calling, resulting in increased business opportunities.
- Overcame objections from potential clients by confidently addressing concerns and providing relevant information.
- Cold called over 200 potential customers per day to help with marketing efforts and increase sales.
Groceries Picker
Employment Agency NEXTG Sdn Bhd
08.2021 - 04.2022
- Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Assisted in reducing product damage through careful handling of items during the picking process.
Education
Diploma - Graphic Design
International Islamic College
06.2021
Skills
- Communication
- Problem Solving
- Microsoft Software
- Drawer balancing
Personality
- Energetic
- Diligent
- Sociable
- Problem solver
- Helpful
- Adaptable
- Ethical
- Cheerful
References
Rajasegaran A/L Rathakrishnan
Manager
+6012-255 4511
Languages
English
Intermediate (B1)
Malay
Advanced (C1)
Timeline
ATM / CIT Cashier
Safeguard Secure Solution Sdn Bhd
03.2023 - Current
Outbound Telemarketer
UTS Marketing Solution Sdn Bhd
05.2022 - 01.2023
Groceries Picker
Employment Agency NEXTG Sdn Bhd
08.2021 - 04.2022
Diploma - Graphic Design
International Islamic College
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