Ubaidillah Bin Sulaiman
Atm Technician
Petaling Jaya
Summary
Experienced Quality Control professional with a strong background in quality assurance, inspection, and troubleshooting. Seeking a role to utilize industry knowledge to ensure product safety and reliability, contributing to organizational success. Skilled in maintaining and repairing ATM machines, with a proven ability to diagnose and troubleshoot complex issues, resulting in minimal downtime and optimal performance. Known for expertise in technical problem-solving and providing exceptional customer service.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
ATM Field Service Technician
Safeguard Secure Solution Sdn Bhd
12.2023 - Current
- Assisted in new ATM installations, ensuring proper setup and seamless integration into existing systems.
- Expedited problem resolution through effective communication with helpdesk support teams.
- Reduced downtime by efficiently diagnosing and resolving hardware, software, and network-related problems.
- Contributed to team success by collaborating with colleagues to implement best practices in ATM servicing.
Debt Collector
RD Recovery.
01.2020 - 01.2022
- Administered track of assigned accounts to identify outstanding debts
- Planned course of action to recover outstanding payments
- Located and contacted debtors to inquire of their payment status
Assistant Process
Alliance Steel Sdn. Bhd.
01.2017 - 01.2020
- Assisted the production supervisors by implementing and optimising industrial processes and machinery in daily tasks to achieve ultimate productivity and timely manner to ensure a smooth day-to-day operation
- Handled and controlled loading and unloading material from conveyors and machines
- Transformed raw materials into valuable everyday products
QAQC Inspector
Bredero Shaw Sdn. Bhd.
01.2015 - 01.2017
- Inspected output samples using industry-appropriate methods, such as comparing to standards, measuring dimensions and examining functionality
- Checked that the assembly or production line adheres to standards and procedures and complying with legal requirements
- Monitored the use of equipment to ensure it is safe and discard any that do not meet requirements
QA Technician
Wasco Coating Malaysia Sdn. Bhd
01.2011 - 01.2015
- Inspected products to ensure that they meet production and safety standards
- Conducted numerous lab equipment validations including three incubators, an autoclave and two oscillating water baths
- Inspected incoming ingredients and packaging materials using lab equipment for quantitative analysis
- Developed and implemented formal Lab Equipment calibration procedures and log sheets
- Produced technical manuals for metallurgical training and Lab equipment troubleshooting
Education
SPM - Electric and Electronic
Sekolah Menengah Teknik Kuala Klawang
Jelebu, Negeri Sembilan 01.2011 - 01.2015
Skills
Problem Solving
Accomplishments
- Award of Brilliant Coach an excellent result in the skills and safety course evaluation tests of plant production operations.
- Achieved Professional Certificate in Volare Collection System having completed a Stempede Solution Sdn Bhd Endorer Course of learning.
Timeline
ATM Field Service Technician
Safeguard Secure Solution Sdn Bhd
12.2023 - Current
Debt Collector
RD Recovery.
01.2020 - 01.2022
Assistant Process
Alliance Steel Sdn. Bhd.
01.2017 - 01.2020
QAQC Inspector
Bredero Shaw Sdn. Bhd.
01.2015 - 01.2017
QA Technician
Wasco Coating Malaysia Sdn. Bhd
01.2011 - 01.2015
SPM - Electric and Electronic
Sekolah Menengah Teknik Kuala Klawang
01.2011 - 01.2015
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