Zainal Abidin Rahmat
Sales Manager
Kluang, Johor
Summary
Goal-oriented manager with distinguished experience in automotive industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Accomplished Sales Manager offering 20 years of experience developing and maximizing automotive sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
30
30
years of professional experience
Work History
Sales Manager
Proton Street Car Sdn Bhd
05.2023 - Current
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Organized promotional events and interacted with community to increase sales volume.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Built relationships with customers and community to establish long-term business growth.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Increased sales revenue by developing and implementing effective sales strategies.
Marketing Executive
Proton Indahsari Otomobil Sdn Bhd
04.2021 - 05.2023
- Oversaw [Number]-person marketing team, promoting continuous improvement, enhancing processes and reducing costs as head of highly efficient and profitable group.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Leveraged data-driven insights and customer feedback to continuously refine marketing strategies for optimal results.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Launched marketing activities for new product lines and market penetration.
- Managed and oversaw design of marketing material and promotional literature for organization.
- Devised content strategy to effectively engage target audiences.
- Streamlined marketing processes to increase efficiency and reduce costs, resulting in higher ROI for campaigns.
- Planned and executed events and marketing programs to increase qualified leads.
Sales Supervisor
Nissan Sincere Scope Sdn Bhd
01.2018 - 03.2021
- Established rapport with potential clients by conducting targeted outreach initiatives such as cold calling or email campaigns.
- Coordinated promotional events to showcase product offerings effectively, attracting new customers to the brand.
- Mentored junior staff members, fostering professional development and career progression within the organization.
- Facilitated regular team meetings to discuss challenges, successes and strategies.
- Mentored team members to enhance professional development and accountability in workplace.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Trained team members in successful strategies to meet operational and sales targets.
- Monitored daily sales performance and provided feedback to each team member.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
- Boosted sales by implementing effective training programs for new and existing employees.
- Trained and coached sales team members on best practices for customer service and sales techniques.
Sales Advisor
Perodua Sales Sdn Bhd
12.2005 - 10.2017
- Built diverse and consistent sales portfolio.
- Contributed to a positive work environment by mentoring junior staff members on best practices in salesmanship, fostering a culture of continuous improvement.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Trained new employees on customer service, money handling and organizing strategies.
- Collaborated with cross-functional teams to identify and address customer needs.
- Implemented new sales strategies that led to improved market penetration and higher profit margins.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Informed customers of promotions to increase sales productivity and volume.
- Presented professional image consistent with company's brand values.
- Developed and implemented sales strategies to increase profits.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Demonstrated features, answered questions and offered solutions.
Administrative & Human Resource Officer
KLW Wood Products Sdn Bhd
04.2002 - 11.2005
- Monitored traffic violations, issuing citations as necessary.
- Managed personnel scheduling to maintain optimal staffing levels while minimizing overtime costs.
- Assisted in special investigations and crime prevention programs.
- Reduced operational expenses through strategic vendor negotiations and procurement policies.
- Established strong relationships with external partners to secure additional resources when needed.
- Coordinated logistics operations seamlessly, guaranteeing prompt delivery of materials when required.
- Facilitated successful project completions by coordinating resources across multiple departments and teams.
Inventory Controller
KLW Wood Products Sdn Bhd
09.1997 - 04.2002
- Implemented systems for tracking and managing stock levels with accuracy and precision.
- Performed data entry and completed proper paperwork.
- Optimized storage capacity utilization by reorganizing warehouse layouts according to product size, weight, and demand patterns.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Ensured timely product delivery by closely monitoring lead times and coordinating with suppliers as needed.
- Enhanced inventory accuracy by implementing efficient tracking and organization systems.
- Collaborated with manufacturing and supply chain management.
Store Supervisor
Sykt Hitec Sdn Bhd
10.1995 - 07.1997
- Established strong relationships with suppliers to negotiate favorable pricing, delivery schedules, and payment terms for optimal business results.
- Trained newly hired sales team in upselling techniques.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Improved store efficiency by implementing effective inventory management and product merchandising techniques.
- Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
Assistant Cashier
United Malayan Banking Corporation
04.1994 - 10.1995
- Met customer needs through polite, friendly and attentive service.
- Reduced errors in cash handling by implementing a system for double-checking balances, ensuring accuracy and accountability.
- Supported store operations by accurately maintaining cash registers, preparing daily deposits, and reconciling discrepancies as needed.
- Provided exceptional customer service while addressing returns or exchanges, adhering to company policies while maintaining client satisfaction.
- Performed cash, card and check transactions to complete customer purchases.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
Education
Associate of Arts - Engineering Business Management
Universiti Teknologi Malaysia
Johor Bahru, Johor, Malaysia 04.2001 -
Diploma In Business Studies
Mara Institute Of Technology
Dungun, Terengganu, Malaysia 04.2001 -
Skills
Goals and performance
undefinedTimeline
Sales Manager
Proton Street Car Sdn Bhd
05.2023 - Current
Marketing Executive
Proton Indahsari Otomobil Sdn Bhd
04.2021 - 05.2023
Sales Supervisor
Nissan Sincere Scope Sdn Bhd
01.2018 - 03.2021
Sales Advisor
Perodua Sales Sdn Bhd
12.2005 - 10.2017
Administrative & Human Resource Officer
KLW Wood Products Sdn Bhd
04.2002 - 11.2005
Associate of Arts - Engineering Business Management
Universiti Teknologi Malaysia
04.2001 -
Diploma In Business Studies
Mara Institute Of Technology
04.2001 -
Inventory Controller
KLW Wood Products Sdn Bhd
09.1997 - 04.2002
Store Supervisor
Sykt Hitec Sdn Bhd
10.1995 - 07.1997
Assistant Cashier
United Malayan Banking Corporation
04.1994 - 10.1995
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