Warren Moyo
Kuala Lumpur,Malaysia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Prepared to take on added responsibilities to meet objectives. Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
13
13
years of professional experience
Work History
ADVISOR 1, CUSTOMER SERVICE/CONTENT MODERATOR
CONCENTRIX MALAYSIA, Kualar Lumpar
08.2022 - Current
- Suggested improvements to content to enhance quality and accuracy
- Acquired in-depth knowledge of content areas to provide effective edits
- Drove accuracy of content through careful proofreading and fact-checking
- Ensure legal compliance and safety of content uploaded to platform
- Responsible for development, improvement, and maintenance of standards for security of online communities
- Improved content management strategy for short video platforms
- Responsible for coordinating with supervising departments for timely management of content that violates company policies
- Review user-generated content to remove offensive, inappropriate and harmful content before it reaches people online
- Approved, reviewed and edited content flowing to website
- Managed content distribution to online channels and social media platforms
BILLING AND CASH ADMINISTRATION CLERK
LANCET CLINICAL LABORATORIES
10.2014 - 02.2021
- Handled incoming phone calls and answered questions from medical aid insurances
- Interacted with patients and doctors by phone, email, or in-person to provide information
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
- Filed and updated patient information and medical records
- Posted payments and collections on regular basis
- Collected payments and applied to patient accounts.
- Answered over 60 calls each day on multi-line telephone systems, supporting communication needs of 5 staff members
DATA CAPTURE CLERK
FIRST MUTUAL HEALTH CARE COMPANY
04.2013 - 09.2014
- Checked for accuracy by verifying data and records
- Updated and maintained customer information, documents and records
- Used computer software to store and retrieve data
- Entered client information into databases quickly and with minimal errors
- Verified accuracy and validity of data entered in databases
- Corrected data entry errors to prevent duplication or data degradation
- Scanned documents and saved in database to keep records of essential organizational information.
STUDENT ATTACHEE
BULAWAYO CITY COUNCIL
01.2011 - 08.2011
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month
- Calculating withholding tax
- Data capturing and filling transport and labour time sheets and journal vouchers
- Making baking transfer's and other duties as assigned by supervisor.
Education
Diploma in Caregiving - Caregiver
Alison
Online03.2023
Bcom Honours Degree - Finance | Finance
National University of Science And Technology
Bulawayo, Zimbabwe10.2012
Ordinary And Advanced Level -
Mzilikazi High School
Bulawayo, Zimbabwe11.2007
Skills
- Decision making and negotiating skills
- Fast typing and computer competency
- Effective communication, decision-making and negotiating skills
- Ability to relate well at all levels in organization
- Self-motivated and able to work with minimal supervision
- Ability to work under pressure
- Passion for accuracy and attention to detail
References
Ms Nessie Dawn Obsid Tanzo - "Concentrix Malaysia" Supervisor
nessie. tanzo@concentrix.com
Ms Primrose Msimanga - "Lancet Clinical Laboratories" Branch Manager - Bulawayo primrose.
msimanga@lancet.co.zw
+263778143003
Mrs Yvonne - "First Mutual Health - Bulawayo" Operations Manager
ymoyo@fmlhealth.co.zw
+263772390239
Mr Ndumiso Nkiwane - "Bulawayo City Council" Accounting Manager
(+263)75011/ Ext 2014
Timeline
ADVISOR 1, CUSTOMER SERVICE/CONTENT MODERATOR
CONCENTRIX MALAYSIA, Kualar Lumpar
08.2022 - Current
BILLING AND CASH ADMINISTRATION CLERK
LANCET CLINICAL LABORATORIES
10.2014 - 02.2021
DATA CAPTURE CLERK
FIRST MUTUAL HEALTH CARE COMPANY
04.2013 - 09.2014
STUDENT ATTACHEE
BULAWAYO CITY COUNCIL
01.2011 - 08.2011
Diploma in Caregiving - Caregiver
Alison
Bcom Honours Degree - Finance | Finance
National University of Science And Technology
Ordinary And Advanced Level -
Mzilikazi High School
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