Summary
Overview
Work History
Education
Skills
ACHIEVEMENTS
SPECIALIZATIONS
LET'S GET IN TOUCH!
Accomplishments
gym,hunting new hidden gems (food).
Timeline
BusinessDevelopmentManager
GHIAN GINANJAR

GHIAN GINANJAR

Customer Service Advisor I, Content Moderator
Kuala Lumpur,14

Summary

I'm a luxury brand enthusiast, experienced retail managing and through that experience i've discoverd a true passion for work. i enjoy challenges, targets, meeting new people/new clients and building chemistry to achieve personal and company goals,work well under pressure.

Overview

10
10
years of professional experience

Work History

Customer Service Advisor I, Content Moderator

Concentrix Webhelp
08.2023 - Current
  • Reviewing video in alignment with Client’s Business Strategies
  • working with Tiktok Company (bytedance) with gaming incentive program/Gaming content.

Staff Admin MX SConnect

PT. SEIN (Samsung)
12.2022 - 06.2023
  • Provide exceptional client’s experience by ensuring the client is always the top priority providing product knowledge
  • S-Connect Verification
  • Create ID NCS S-Connect
  • Mapping New Store (Trad) and Organize

Client Advisor

PT. Luvitasindo (Louis Vuitton)
08.2021 - 02.2022
  • Provide exceptional client’s experience by ensuring the client is always the top priority
  • Engage client’s determination their needs and direct them to appropriate merchandise while providing outstanding customer service
  • Meet sales targets and manage client’s expectations
  • Assist the maintenance of quality and relationship to ensure premium service
  • Organize and straighten merchandise and ensure the sales floor
  • Luxury Clienteling: High -Net-Worth (HNW) Client Acquisition, Crm Strategy, Personalized Styling.
  • Sales anad performance: Achieving KPIs, Up-selling/Cross-selling, Inventory Management, Store Operations.
  • Brand and Heritage: Product Storytelling, Savoir-Faire Appreciation, Visual Merchandising.
  • Languages: Fluent in English, Bahasa Indonesia.


Store Manager

PT. Kanmo Retailindo (COACH)
10.2020 - 05.2021
  • Maintains store staff job results by coaching, counseling, and disciplining employees
  • Planning, monitoring, and appraising job results
  • Achieves financial objectives by preparing an annual budget
  • Scheduling expenditures, Analyzing variances and Initiating corrective actions

Store Manager

PT. Bumi Berkah Boga, Bali (Kenangan Coffee)
03.2020 - 07.2020
  • Maintains store staff job results by coaching, counseling, and disciplining employees
  • Planning, monitoring, and appraising job results
  • Scheduling expenditures, Analyzing variances and Initiating corrective actions

Store Manager

Tiger Fist Eatery & Drinks
03.2017 - 07.2019
  • Maintains store staff job results by coaching, counseling, and disciplining employees
  • Planning, monitoring, and appraising job results
  • Scheduling expenditures, Analyzing variances and Initiating corrective actions

Sales Corporate

Trans Studio Bandung
03.2016 - 04.2017
  • Responsible on target monthly
  • Selling and sounding promotion to public
  • Have many data base for follow up client
  • Delivered daily report

Education

Bachelor of Law -

Langlang Buana University
01.2019

High School Graduate Diploma - undefined

Margahayu High School
01.2009

Skills

ENGLISH

ACHIEVEMENTS

MISTER INDONESIA WEST JAVA, 2019, TOP 10 Mister Indonesia West Java, Best Photogenic & Favorite, Top 10 High End Sales LV by Country Indonesia, November 2021

SPECIALIZATIONS

  • Sales & Marketing Strategy
  • Good Personality
  • Good Communication Skills

LET'S GET IN TOUCH!

  • Mobile: 017 924 4764
  • Email: ghian1992@gmail.com
  • LinkedIn: @rd-ghian-purawidjaja-37a327118
  • M Vertica Cheras Maluri

Accomplishments

  • Top 10 CA High End Sales November 2021 Louis Vuitton
  • Exceptional Pop-Up Sales More Than Rp. 350 M / RM 100.000 (walk in client,first bill at the first day event Virgil Abloh).

gym,hunting new hidden gems (food).

gym is a type of sport that i am interested in, because i used to have a fairly small body, which motivated me to have an ideal and healthy body. i also really enjoy cullinary food mostly seafood.

Timeline

Customer Service Advisor I, Content Moderator

Concentrix Webhelp
08.2023 - Current

Staff Admin MX SConnect

PT. SEIN (Samsung)
12.2022 - 06.2023

Client Advisor

PT. Luvitasindo (Louis Vuitton)
08.2021 - 02.2022

Store Manager

PT. Kanmo Retailindo (COACH)
10.2020 - 05.2021

Store Manager

PT. Bumi Berkah Boga, Bali (Kenangan Coffee)
03.2020 - 07.2020

Store Manager

Tiger Fist Eatery & Drinks
03.2017 - 07.2019

Sales Corporate

Trans Studio Bandung
03.2016 - 04.2017

High School Graduate Diploma - undefined

Margahayu High School

Bachelor of Law -

Langlang Buana University

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GHIAN GINANJARCustomer Service Advisor I, Content Moderator