Muhammad Syafiq Bin Ahmad Zaini
NRIC : 940223-14-6403
Klang,+60173474709
Summary
Tech savvy Information Technology Executive with strong background in life-cycle and information technology project. Skilled in senior-level metrics reporting to support and integrate divergent data sources and monitor performance strategy. Leverages extensive network infrastructure and process knowledge to meet operational goals. Focused on continuous professional development and process improvements.
Overview
9
9
years of professional experience
2
2
Languages
Work History
IT Executive
Gardenia Bakeries (KL) Sdn Bhd
2016.11 - Current
- Improved IT infrastructure by implementing strategic technology solutions and optimizing system performance.
- Aligned IT solutions and deliverables with company strategic vision.
- Determined best methods for IT to support key business objectives.
- Oversaw incident management procedures, reducing downtime through prompt response to system failures or disruptions.
- Evaluated IT capital budget to measure and monitor fixed asset proposals.
- Guided testing process and validation for major software releases.
- Implemented and maintained technology and software budget.
- Managed vendor relationships for hardware and software procurement, ensuring cost-effective investments in technology resources.
- Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
IT Field Engineer
CTC Global Sdn Bhd
2015.12 - 2016.11
- Ambank HQ & branch computer refreshments project
- Improved team productivity by providing technical guidance and mentoring junior engineers.
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Performed preventative maintenance to keep tools and equipment functional.
Education
Diploma in Information Technology And Communication (Programming)
Polytechnic Sultan Idris Shah, Sabak BernamSekolah Menengah Kebangsaan Jalan Reko
Kajang, SelangorSkills
IT Operations
Timeline
IT Executive
Gardenia Bakeries (KL) Sdn Bhd
2016.11 - Current
IT Field Engineer
CTC Global Sdn Bhd
2015.12 - 2016.11
Diploma in Information Technology And Communication (Programming)
Sekolah Menengah Kebangsaan Jalan Reko
Personal Information
- Age: 30 Years Old
- Health Status: Good
- Date of Birth: 02/23/94
- Gender: Male
- Nationality: Malaysia
- Religion: Islam
- Maritial Status : Married
Awards
- Polytechnic Department Sportsman Award, 2015
- Enhancing Integrity Project (SPRM), 2015
- Rakan Muda, MyCORPS Basic Skills of Volunteerism camp 3/2014
- Volunteerism program (CSR) flashflood victim at Kuantan, Pahang. 2013
References
- Mr Mohd Fahmee B. Bahaudin, Ex Students Affair Officer, Polytechnic Sultan Idris Shah, Sabak Bernam, +6012 4560 244, pdmohdfahmee@gmail.com
- Chew Kar Leong, Senior Manager - IT, Gardenia Bakeries (KL) Sdn Bhd, klchew@gardenia.com.my
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