Siti Suriana Abdul Rahman
Coway Service Lady
Ipoh
Summary
Motivated and knowledgeable Marketing and Business Management professional with a strong academic background and hands-on industry experience. Skilled in strategic planning, digital marketing, and consumer behavior analysis. Passionate about education and committed to contributing to student development by bringing real-world insights into the classroom. Eager to begin a career in academia and support the next generation of business leaders through engaging and practical learning experiences.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Coway Service Lady
Coway Malaysia SDN BHD
11.2019 - Current
- Perform scheduled maintenance and servicing of Coway products at customers' premises.
- Ensure proper cleaning, inspection, and functional checks of products to ensure optimal performance.
- Educate customers on proper product usage and provide basic troubleshooting advice.
- Build and maintain strong customer relationships through professional and friendly interactions.
- Identify and report product issues or customer feedback to the relevant department.
- Maintain accurate service records and schedules for regular visits.
Admin
Embun Ria Sdn BHD
11.2018 - 08.2019
- Proven ability to develop and implement administrative systems and procedures that improve efficiency and productivity.
- Experienced in handling confidential information and records in a discreet and secure manner.
- Possess strong organizational, problem-solving, and communication skills.
- Part-Time
Photographer's Assistant
ROSE STUDIO
12.2016 - 12.2018
- Ensured smooth workflow by preparing locations, coordinating schedules, and managing shot lists.
- Handled technical tasks such as adjusting lighting, framing test shots, and managing camera settings under the photographer's guidance.
- Supported post-production efforts by organizing and backing up photos, reviewing images for quality, and assisting with basic editing tasks.
- Communicated with clients and models to ensure comfort and satisfaction during photoshoots.
- Part-Time
Personal Assistant
Fursan Forward Consultantcy
10.2017 - 10.2017
- Experienced in managing complex schedules and providing administrative support to multiple executives.
- Accurately maintained confidential records and ensured compliance with privacy regulations.
- Efficiently handled correspondence and prepared presentations, reports and documents.
Financial Consultant
Eddie Consultantcy
01.2017 - 09.2017
- Company Overview: Etiqa Takaful
- Developed and implemented financial plans for clients to meet individual goals and objectives.
- Utilized financial software programs to analyze and track client investments.
- Provided accurate and timely financial advice to clients in order to help them make profitable decisions.
- Etiqa Takaful
Customer Service
TM Point
02.2016 - 07.2017
- Developed strong customer relations by providing timely and accurate information and solutions to customer inquiries.
- Assisted customers with product selection, product orders, and product returns.
- Exceeded customer service expectations by going above and beyond to ensure customer satisfaction.
Education
BACHELOR IN BUSSINESS MANAGEMENT (HONS) - MARKETING
Universiti Teknologi Mara
06.2013 - 06.2016
MATRICULATION IN ACCOUNTANTCY - undefined
Perlis Matriculation College Arau
05.2012 - 05.2013
Skills
Leadership
Personal Information
Date of Birth: 02/26/94
Timeline
Coway Service Lady
Coway Malaysia SDN BHD
11.2019 - Current
Admin
Embun Ria Sdn BHD
11.2018 - 08.2019
Personal Assistant
Fursan Forward Consultantcy
10.2017 - 10.2017
Financial Consultant
Eddie Consultantcy
01.2017 - 09.2017
Photographer's Assistant
ROSE STUDIO
12.2016 - 12.2018
Customer Service
TM Point
02.2016 - 07.2017
BACHELOR IN BUSSINESS MANAGEMENT (HONS) - MARKETING
Universiti Teknologi Mara
06.2013 - 06.2016
MATRICULATION IN ACCOUNTANTCY - undefined
Perlis Matriculation College Arau
05.2012 - 05.2013
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