Siti Rohani Bt Musa
Customer Service
Johor Bahru, Malaysia
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
23
23
years of professional experience
3
3
Certifications
Work History
Coway Lady
Coway Malaysia Berhad
01.2022 - 01.2026
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Resolved problems, improved operations, and provided exceptional service.
- Delivered services to customer locations within specific timeframes.
- Monthly Salary: MYR 3500
Customer Service
Ben's Independent Grocer
02.2018 - 12.2021
- Provided exceptional customer service, addressing client concerns promptly and ensuring satisfaction.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Monthly Salary: MYR 3200
Insurance Advisor
MH Jaya Perodua
03.2017 - 08.2017
- Position Level: Non-Executive
- Specialization General: Sale-Insurance
- Monthly Salary: MYR 2500
Group Leader Hardline
AEON CO. (M) BHD Bukit Indah Store
01.2008 - 01.2016
- Position Level: Junior Executive/ General
- Specialization General: Sale – Retail
- Monthly Salary: RM2372.00
Section Leader Supermarket
AEON CO. (M) BHD Tebrau City Store
01.2005 - 01.2008
- Position Level: Junior Executive/ General
- Specialization General: Sale – Retail
- Monthly Salary: RM1400.00
Cashier and Customer service
AEON CO. (M) BHD Permas Jaya
01.2003 - 01.2005
- Position Level: Non - Executive
- Specialization General: Sale – Retail
- Monthly Salary: RM1000.00
Education
Diploma - Science Computer (Information Technology)
01.2001
SPM - undefined
01.1997
PMR - undefined
01.1995
UPSR - undefined
01.1992
Skills
Computer: Microsoft Windows, Microsoft Office, Cobol, C,C, Pascal, Visual Basic 60, Micromedia Dreamviewer, Micromedia FireWorKS, CoralDraw 90, SQL, Internet Explorer, Point Of Sales System, Adobe Photoshop
Communication: English/ Malay – Able to read, speak and write
Sales and Customer Service
COCURICULUM
2 August 1998: Angsi Mountain Expedition at Kuala Pilah, Negeri Sembilan. 1996-1997: Members of Bulan Sabit Merah Club. Members of consumer club. 5 April 1997: Inter-Class Choral Speaking Competition at S.M.K. Kluang, Johor.
Certification
Group Leader Basic Retail Course - AEON Business Academy (September – November 2015)
Timeline
Coway Lady - Coway Malaysia Berhad
01.2022 - 01.2026
Customer Service - Ben's Independent Grocer
02.2018 - 12.2021
Insurance Advisor - MH Jaya Perodua
03.2017 - 08.2017
Group Leader Hardline - AEON CO. (M) BHD Bukit Indah Store
01.2008 - 01.2016
Section Leader Supermarket - AEON CO. (M) BHD Tebrau City Store
01.2005 - 01.2008
Cashier and Customer service - AEON CO. (M) BHD Permas Jaya
01.2003 - 01.2005
Sekolah Menengah Teknik - SPM,
Sekolah Rendah Air Tawar - PMR,
Sekolah Kebangsaan Air Tawar (1) - UPSR,
Kolej Negeri (University Technology of Malaysia) - Diploma, Science Computer (Information Technology)
Training
- Management Trainee / Retail Trainee Programme (15th November 2005 – 24th November 2006)
- Kursus Asas Pasukan Keselamatan Kebakaran ERT- 8,9,10th September 2015
TEXT RESUME / ADDITIONAL INFO
- Personal Strengths:
- Leadership Charisma
- Dynamic team player
- Sense of responsibility
- Willing to learn and adapt new environment
- Good handling and use of computers and IT Software, example Microsoft Office, Database, Management Information System, C++, Adobe Photoshop, Point Of Sales System and Java.
JOB PREFERENCE
- Expected Monthly Salary: MYR 3500 / 1800 USD and negotiable.
- Contract or Full Time
- Willing to travel: Yes
- Willing to Relocate: Will Consider
- Process Own Transport: Yes
- Availability: Immediately