Summary
Overview
Work History
Education
Skills
Phone
Personal Information
Language Proficiency
Willing To Travel
References
Accomplishments
Timeline
Generic
Saiful Nahar Mohd Rusli

Saiful Nahar Mohd Rusli

Senior Manager - HRBP
Bandar Saujana Putra,SELANGOR

Summary

As a Senior Manager HRBP with extensive experience in human resources, my professional summary highlights my expertise in developing and implementing strategies that enhance organizational performance, maximize employee engagement, and optimize resource utilization. I have a demonstrated track record of success in leading HR initiatives that align with overall business objectives and drive growth and profitability.

With strong competencies in talent management, workforce planning, and employee relations, I have a deep understanding of the HR function's critical role in driving organizational success. My experience includes managing HR operations, developing and implementing policies and procedures, and leading cross-functional teams through change management initiatives. Additionally, I have experience in leveraging data analytics to develop and implement HR strategies that align with metric-driven organizational goals.

My effective communication, interpersonal, and leadership skills allow me to engage with all levels of the organization effectively. My ability to build and maintain relationships, coach, and mentor managers, and develop an inclusive work environment is critical to achieve the organization's objectives. I am a strong advocate for diversity, equity, and inclusion, and I am committed to developing and promoting diverse talent within organizations.

Overall, my experience, skills, and expertise make me an excellent candidate for a senior HRBP position and a valuable addition to any organization looking to optimize its human resources function. Versatile Senior Manager specializing in Business Partnering, Talent Acquisition, Learning & Development and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.

Forward-thinking Senior Manager adept at managing teams of 8 employees with 8 direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

21
21
years of professional experience
11
11
years of post-secondary education
3
3
Languages

Work History

Senior Manager – HR Business Partner

DHL Asia Pacific Shared Services Sdn Bhd
08.2016 - Current
  • Providing support as an HR Operations Manager to the Service Line Manager and staff in measuring and monitoring the existing local & global HR Policies and Procedures
  • Business HR strategic partner in designing and implementing wide strategies to resolve organizational challenges
  • Employee mediator in creating sustained solutions to individual employee challenges
  • Emergency Responder in providing solutions to organizational emergencies
  • Delivering leadership training and individual staff training
  • Preparing training budget and reports
  • Conducting training needs analysis
  • Managing recruitment process and employment agencies
  • Coordinating assessment centers
  • Posting jobs internally and sourcing candidates
  • Country Compliance Coordinator
  • Providing inter-company HR services
  • Keeping up to date with HR industry and labor legislation.

Manager – Learning & Development

DHL Asia Pacific Shared Services Sdn Bhd
07.2012 - 08.2015
  • Managing a team of trainers and administration staff
  • Providing training and L&D services to the Operations & Support function
  • Acting as CIS Country Champion
  • Developing HTE training framework and curricula
  • Utilizing My Talent World for staff training record
  • Preparing training budget and reports
  • Conducting training needs analysis
  • Managing recruitment process
  • Coordinating assessment centers
  • Posting jobs internally
  • Advising on effective channels of sourcing for candidates
  • Providing reports on recruitment
  • Acting as Country Compliance Coordinator
  • Providing inter-company HR services
  • Supporting change initiatives
  • Keeping up to date with HR industry and labor legislation.

Senior Manager, Sales Training

CIMB Aviva Assurance Berhad
07.2011 - 06.2012
  • Working with the Director of Business Distribution & Development to develop the Sales Training strategy
  • Responsible for all sales training for new bank’s sales staff
  • Delivering training solutions to meet targets
  • Reviewing effectiveness of Sales Training provision
  • Managing new starter process and induction programs
  • Conducting various training modules
  • Coordinating training administration and agency maintenance
  • Working with assessment centers
  • Posting jobs internally and ensuring advertisement alignment
  • Advising on effective channels of sourcing for candidates
  • Providing reports on recruitment
  • Acting as Country Compliance Coordinator
  • Providing inter-company HR services
  • Supporting change initiatives
  • Keeping up to date with HR industry and labor legislation.

Operations Training & QA Manager

Chartis Technology & Operations Management (Msia) Sdn. Bhd
12.2009 - 07.2011
  • Structuring and delivering the New Employee Orientation Training Program
  • Creating and delivering insurance industry and processing training modules
  • Designing, building, and delivering administration and product training modules
  • Structuring and delivering certification module
  • Developing Standard Operating Procedures
  • Reviewing changes in workflow, process, and functionality
  • Providing refresher training
  • Supporting training migration
  • Maintaining training material
  • Managing training budget
  • Conducting knowledge learning center
  • Reviewing, updating, and preparing training material
  • Managing training migration support
  • Planning, developing, scheduling, and delivering competency-based training
  • Maintaining training material
  • Conducting refresher training
  • Managing training budget
  • Conducting knowledge learning center
  • Reviewing, updating, and preparing training material.

Head - Bancatakaful Training and Business Support

Prudential BSN Takaful Berhad
01.2006 - 12.2009
  • Responsible for recruitment process and TFE training plan & modules
  • Executing training on marketing, industry insight, product knowledge, systems, operational and soft skills
  • Coordinating Bancatakaful marketing campaigns
  • Monitoring sales performance
  • Working with Product Development
  • Managing Standard Operating Procedure
  • Managing budget
  • Coordinating risk management and business continuity plan
  • Preparing business performance reporting
  • Providing customer service
  • Handling inquiries and complaints
  • Managing training material
  • Managing budget
  • Coordinating risk management and business continuity plan
  • Preparing business performance reporting.

Section Head - Bancassurance (ISO)

Hong Leong Assurance Bhd
01.2003 - 01.2006
  • Overseeing the coordination and implementation of marketing strategies for Integrated Sales Organization (ISO)
  • Providing timely service and handling inquiries and complaints
  • Ensuring smooth implementation of procedures
  • Ensuring accuracy of reporting
  • Coordinating system projects
  • Providing customer service
  • Handling inquiries and complaints
  • Ensuring smooth implementation of procedures
  • Ensuring accuracy of reporting.

Education

Bachelor of Science (Hons.) – Petroleum Chemistry -

Universiti Putra Malaysia
01.1999 - 01.2003

Biological Science Matriculation - undefined

Universiti Putra Malaysia
01.1998 - 01.1999

SPM 1st Grade - undefined

Sek. Men. Keb Batu Kikir
01.1993 - 01.1999

Skills

Presentation Skills Trainingundefined

Phone

012-2931560, 03-56143056

Personal Information

  • Age: 43 years old
  • Nationality: Malaysian

Language Proficiency

Posses good writing and oral skills in English and Bahasa Malaysia

Willing To Travel

Yes

References

  • Ong Ching Ying, Regional HR Business Partner, DPDHL MY, chingying.ong@dhl.com, +60 3 83154644
  • Ahmad Nor Azlie, Project Director, Unity Repair & Remedy, srahmadazlie.unity2r@yahoo.com.my, 019-270 8068

Accomplishments

  • Established DHL APSSC Learning & Development in 2012 from the
    beginning with Hiring & Training Engine is a pilot project (bench)
  • 1st DHL APSSC Certified International Specialist (CIS) Country Champion Global Cultural Change Program
  • 16 Supervisors & Team Leaders Graduated from Certified International
    Manager Supervisory Academy. Leadership Development Program
  • Cost Saving for YoY (L&D) without reduction of Training Hours for both
    IDP & Global Modules
  • Improved HRQS L&D from 90% (2021) to maximum of 93% (2023)
  • Help the centre to improve EOS from ~70% (2016) to 90% (2023) and
    above for most of the KPIs
  • Business HR EOS 2023 at 100% for all KPIs
  • Stabilizing the attrition from 26% (2022) to 17% (2023 @ Nov 23)
  • Reducing the aging of hiring for 120 days (average in 2022) to below than 60 days
  • HR Key person to roll out (automation); Recruitment Dashboard
  • Stretch assignment as Country Compliance Coordinator

Timeline

Senior Manager – HR Business Partner

DHL Asia Pacific Shared Services Sdn Bhd
08.2016 - Current

Manager – Learning & Development

DHL Asia Pacific Shared Services Sdn Bhd
07.2012 - 08.2015

Senior Manager, Sales Training

CIMB Aviva Assurance Berhad
07.2011 - 06.2012

Operations Training & QA Manager

Chartis Technology & Operations Management (Msia) Sdn. Bhd
12.2009 - 07.2011

Head - Bancatakaful Training and Business Support

Prudential BSN Takaful Berhad
01.2006 - 12.2009

Section Head - Bancassurance (ISO)

Hong Leong Assurance Bhd
01.2003 - 01.2006

Bachelor of Science (Hons.) – Petroleum Chemistry -

Universiti Putra Malaysia
01.1999 - 01.2003

Biological Science Matriculation - undefined

Universiti Putra Malaysia
01.1998 - 01.1999

SPM 1st Grade - undefined

Sek. Men. Keb Batu Kikir
01.1993 - 01.1999
Saiful Nahar Mohd RusliSenior Manager - HRBP