Ronald Choo
Product Management & Business Development Specialist
Kuala Lumpur,14
Summary
Proactive and goal-oriented professional with exceptional time management and problem-solving skills. Recognized for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Dedicated individual focused on utilizing abilities to positively impact company objectives and achieve mutual success.
Overview
15
15
years of professional experience
8
8
years of post-secondary education
Work History
Senior Channel Account Manager
TPLINK DISTRIBUTION MALAYSIA SDN BHD
03.2024 - Current
- Provided ongoing support to channel partners, resolving issues promptly and maintaining high satisfaction levels.
- Assisted in the development of annual budgets for assigned territory based on historical performance data.
- Worked closely with cross-functional teams such as product management and engineering to address any technical concerns raised by channel partners.
- Analyzed competitor offerings within the channel space, making recommendations on pricing adjustments or promotional offers as needed to remain competitive.
- Implemented sales incentives for partner representatives, driving increased commitment and motivation to sell products.
- Developed joint business plans with key partners, aligning goals and objectives for mutual success.
- Established strong relationships with channel partners, resulting in increased revenue and loyalty.
- Maintained up-to-date knowledge of industry trends, sharing insights with internal stakeholders for strategic planning purposes.
- Organized quarterly business reviews with top-performing partners, recognizing achievements and discussing strategies for continued growth.
- Boosted channel sales by developing and implementing strategic account plans for key partners.
- Delivered comprehensive product training to channel partner sales teams, increasing their knowledge and effectiveness in selling solutions.
- Regularly reviewed performance metrics with each partner, identifying areas for improvement and collaboratively working on action plans.
- Managed contract negotiations with channel partners, ensuring mutually beneficial terms and conditions.
- Leveraged CRM tools to track partner performance data efficiently, providing timely reporting to management on progress towards targets.
- Identified new potential channel partners through market research and networking events, expanding the company''s reach.
- Consistently exceeded sales quotas by effectively managing a large pipeline of opportunities within assigned territory.
- Coordinated co-marketing efforts between company and select partners, maximizing brand exposure in target markets.
- Collaborated with marketing teams to create targeted campaigns for partner engagement and growth.
Senior Business Development Manager
Ingram Micro Malaysia Sdn. Bhd.
03.2017 - 02.2024
- Driving & developing business for DELL Entreprise Product (Server, Networking & Storage)
- Solution selling expert
- Develop and implement strategies to grow and increase number of channel business in Malaysia
- Generated new business with marketing initiatives and strategic plans.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Negotiated contracts with vendors and suppliers, resulting in cost savings for the company.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
- Enhanced customer satisfaction by resolving issues promptly and implementing feedback-driven improvements.
- Streamlined internal processes related to lead generation and prospecting tactics, reducing time spent on administrative tasks.
- Delivered presentations at conferences and trade shows, showcasing products/services and generating leads.
- Collaborated with cross-functional teams to develop comprehensive proposals for prospective clients.
- Developed strong relationships with key clients, leading to long-term partnerships and increased loyalty.
- Increased sales revenue by strategically identifying and pursuing new business opportunities.
- Established a robust pipeline of prospects through targeted networking events and strategic outreach efforts.
- Mentored junior staff members on best practices in business development, fostering professional growth within the team.
- Spearheaded the expansion into new markets by conducting in-depth analyses of competitor landscapes.
- Restructured pricing strategies based on market conditions, ensuring competitiveness while maintaining profitability.
Product Manager
Innovix Distributor Sdn. Bhd.
01.2010 - 02.2017
- Driving & developing business for Dell Commercial Client Product & Jabra Headset & Speaker
- Purchasing and Inventory forecasting control
- Creating effective marketing program for resellers and internal sales
- Provide product knowledge and product update to resellers & internal sales
- Coordination in between Vendors, reseller and internal sales
- Develop and implement strategies to grow and increase number of channel business in Malaysia
- Develop, negotiate, and close strategic deals for public & SMB accounts
- Building strong relationship with resellers & vendor.
Education
Bachelor of Arts - International Business and Trade, Business Administration
Shu Te University, Taiwan
Taiwan 04.2001 - 05.2009
Diploma - International Business, Business Management
Southern College, Malaysia
Johor Bahru, Johor, Malaysia08.2008
Skills
Channel Strategy
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 4 staff members.
- Achieved 27% Sales grow through effectively helping with accurate partners and right go to market strategies.
Personal Information
- Age: 36
- Ethnicity: Chinese
- Availability To Travel: Yes
- Date of Birth: 09/14/88
- Gender: Male
- Nationality: Malaysia
- Marital Status: Married
Languages
English
Chinese
Cantonese
Bahasa Malaysia
Awards
- 2007, Diamond Award in the Entrepreneurship Program
- 2005, The Best Treasurer in 2005
- 2005, Science and Mathematics Competition, 3rd prize
- 2004, Faber-Castell Competition, 1st prize (RM500 cash and some stationary)
Extracurricular Activities
Welfare as a Circle-K Club,
Member of Leo Club,
Auditor as Japanese Culture Society Club,
Member of business and management Club,
House Captain of Red House (2005),
Treasurer of Red House (2004),
Treasurer of Chinese Society (2005),
Lance Corporal in school youth cadets (2001),
Vice president for the activity of 'Moon cake Festival' (2003)
Timeline
Senior Channel Account Manager
TPLINK DISTRIBUTION MALAYSIA SDN BHD
03.2024 - Current
Senior Business Development Manager
Ingram Micro Malaysia Sdn. Bhd.
03.2017 - 02.2024
Product Manager
Innovix Distributor Sdn. Bhd.
01.2010 - 02.2017
Bachelor of Arts - International Business and Trade, Business Administration
Shu Te University, Taiwan
04.2001 - 05.2009
Diploma - International Business, Business Management
Southern College, Malaysia
Similar Profiles
Ronald ChooRonald Choo
Business Development Manager at TPLINK DISTRIBUTION MALAYSIA SDN BHDBusiness Development Manager at TPLINK DISTRIBUTION MALAYSIA SDN BHD
.jpeg&w=96&h=undefined&q=70 "Emirzaman Kamaruzaman")
Emirzaman KamaruzamanEmirzaman Kamaruzaman
Senior System Development Engineer at Etex Malaysia Sdn Bhd (Formerly known as Promat Malaysia Sdn Bhd)Senior System Development Engineer at Etex Malaysia Sdn Bhd (Formerly known as Promat Malaysia Sdn Bhd)
Nor'ain Mohd RamliNor'ain Mohd Ramli
Staff Process Engineer at Maxeon Solar Sdn Bhd (formerly Known As SunPower Malaysia Manufacturing Sdn Bhd)Staff Process Engineer at Maxeon Solar Sdn Bhd (formerly Known As SunPower Malaysia Manufacturing Sdn Bhd)