Ragunathh Gunasegaran

• Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
• Recorded incident reports with detailed accounts of occurrences.
• Conducted regular patrols of facility to detect and deter security threats.
• Oversaw team of security officers and managed scheduling and performance evaluations.
• Evaluated existing emergency plans, making updates as needed to address changes in facility layout or emerging threats.
• Monitored alarm systems and CCTV footage to enable prompt attention and response.
• Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
• Supervised team of 41 security personnel during shift.

• Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
• Cultivated culture of continuous improvement by promoting open communication channels for feedback from all levels within organization.
• Built relationships with customers and community to establish long-term business growth.
• Enhanced stakeholder relations through strategic communication plans, boosting investor confidence.
• Established and directed successful sales and programs focused on -

Franchise Restaurant - Kenny Rogers Roasters,

A&W,Burger King,Mcdonald and 7-Eleven.

State's - Sabah and Sarawak.

Countries - Singapore and Brunei.

• Expanded customer base through cold calling, networking, and relationship building.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Utilized social media platforms to engage with potential customers and build brand awareness.
• Maintained current knowledge of evolving changes in marketplace.