BUKKU
RABIATUL ADAWIYAH HASSAN
Senior Account Execuitve
Kuala Lumpur
Summary
- Accomplished Senior Account Executive with more than 5 years in Hospitality and Retails Industry. Committed with demonstrated success in sales, customer relations and prospecting. Ambitious and dedicated leader with experience training and mentoring new team members.
- Results-oriented Senior Account Executive with experience strengthening customer relationships and promoting company offerings. Strong active listening and persuasion skills. Adaptable and motivated by new challenges.
Overview
5
5
Languages
19
19
years of professional experience
Work History
SENIOR ACCOUNT EXECUTIVE cum ADMIN
MAAZ ALI KHAN ENTERPRISE
06.2024 - Current
- Handled administrative tasks including scheduling meetings, managing correspondence, and data entry.
- Lead a team of six in handling day-to-day finances of variety of clients, resulting 40% increase in retained account.
- Manage travel arrangements, entertain phone call, manage incoming and outgoing emails, records keeping, ordering office supplies.
- Manage to AR (Account Receivable) and AP (Account Payable), GL (General Ledger), Telegraphic Transfer (TT), handle payout and financial reports for three branches of retails shop.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Manage to AR (Account Receivable) and AP (Account Payable), GL (General Ledger), Telegraphic Transfer (TT), handle payout and financial reports for three branches of retail shop.
- Use the report to see which invoices the company can recover payment from the city ledger account or invoices that can hold off from payments to the suppliers.
- Manage Obligations to suppliers, customers and third-party vendors.
- Manage travel arrangements, entertain phone call, mange incoming and outgoing emails, records keeping, ordering office supplies.
- Assisting with company agreements, policy development and implementation.
- Lead a team of six in handling day-to-day finances of a variety of clients, resulting 40% increase in retained account.
SENIOR ACCOUNT EXECUTIVE cum ADMIN EXECUTIVE
ARYANA CARL TRADING
06.2021 - 05.2024
- Manage travel arrangements, entertain phone call, manage incoming and outgoing emails, records keeping, ordering office supplies.
- Prepare quotations and billing to International Clients from Saudi Arabia, Egypt, Dubai, Singapore, Vietnam, Indonesia, Pakistan and etc.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Help to handle cash flow and timely payments.
- Prepares report, supports audits and ensures accurate, timely transactions.
- Lead a team of three in handling day-to-day finances of variety of clients.
- Manage Obligations to suppliers, customers and third-party vendors.
- Manage to handle admin jobs – scheduling meeting, managing correspondence, handling data entry.
- Assisting with company agreements, policy development and implementation.
- Manage to collect huge payment for eleven USED DOSSAN DXL225LCA EXCAVATOR, with full settlement amounted USD 372,00.00 from Waseem Equipment Sales, Pakistan in a single business deal.
SENIOR ACCOUNT EXECUTIVE
GOLDEN HORSE PALACE BERHAD
11.2019 - 05.2021
- Managed AR (Account Receivable) for billing of travel agents, interco companies, government agencies, and MAS flight delays.
- Prepare Performa for events billing purposes.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Cover AP (Account Payable), GL (General Ledger) and covering other finance tasks since most staff undergo for unpaid leave due to pandemic Covid-19
- Prepare reconciliation, consult pack and financial reports for end year financial closing.
- Prepares report, supports audits and ensures accurate, timely transactions.
- Team up with two co-workers to assist and deal with NADMA Malaysia for billing and payments purposes, since Palace of the Golden Horses gazette as quarantine stations for Covid-19; resulting in a 45% increase in retained accounts
- Manage to collect old debts, resulting in a decreased 35% of old debts in AR aging.
ACCOUNT EXECUTIVE cum ADMIN, PERSONAL ASSISTANT
ARYANA COMPANY LIMITED
03.2016 - 11.2019
- Managed travel arrangements, entertained phone calls, managed incoming and outgoing emails, maintained records, ordered office supplies.
- Manage to handle AR (Account Receivable) and AP (Account Payable)
- Managed accounts receivable and accounts payable processes
- Prepare billing, Telegraphic Transfer (TT), handling shipping and packing list, handling payment to suppliers.
- Help to handle cash flow and handling payment to suppliers for timely payments.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Prepare quotations and billing to International Clients from Saudi Arabia, Egypt, Dubai, Cambodia, Pakistan, Afghanistan and etc.
- Oversaw cash flow and ensured timely payments to suppliers.
- Assisting with company agreements, policy development and implementation.
- Lead a team of three in handling day-to-day finances of variety of clients in major auto auctions including NBK BREAKER H16X, USED CATERPILLAR 972G WHEEL LOADER, USED DOSSAN DXL225LCA EXCAVATOR and other heavy machineries.
- Collected significant payment from Rashid Huong Motors, Vietnam, achieving full settlement in single business deal and resulting in 35% increase in retained accounts.
CHIEF CASHIER, FINANCE
GOLDEN HORSE PALACE BERHAD
12.2013 - 02.2016
- Lead a team of six car park cahiers in handling day- to-day car park billing to prevent fraud and misappropriation of car park collection, resulting 30% decrease of loss in end of financial year
- Manage to audit and counts once a month all hotel floats in the presence of the float holder – (F&B: Carousel, Grand Salon, Side Walk Café, Kim Ma, Kin No Uma), Car Park, Front Office, and Palace Vacation Club (PVC)
- Documented reconciliation of all cash receipts to PMS system using General Cashier’s daily report.
- Manage to documents the reconciliation of all cash receipts to the PMS System, using the General Cashier’s daily report.
- Recorded daily discrepancies in cash transactions, tracking overages and shortages for accurate financial reporting.
- Counting and verifies daily cash remittance envelope submitted from individual cashiers, daily bank-in cash collection and cheques.
- Preparing a monthly summary of float counts and maintains current house bank agreements
- Maintaining a daily cash over/ short log
- Managed cash in the Finance Safe Box.
- Led team of six car park cashiers in day-to-day billing operations to prevent fraud and misappropriation of collections.
MARKERTING EXECUTIVE
FAUZY AGENCY (MCIS INSURANCE BERHAD)
07.2011 - 11.2013
- Collaborated with CUEPACS, KGMMB, and KGMB to assist civil servants in obtaining affordable health and medical coverage
- Managed to collaborate with KGMB and KGMMB in organizing Talks regarding medical coverage and benefits during LADAP Program (Latihan Dalam Perkhidmatan / In-Service-Training.)
- Team up will agency unit to educate government servants regarding medical coverage benefits and investment links, resulting 40% of civil servants getting them medical coverage for family members and getting medical cards for better medical coverage and treatment at selected healthcare providers.
SALES EXECUTIVE
OCBC AL ALMIN BANK BERHAD
12.2010 - 06.2011
- Assist clients to get extra cash through Cash-I personal loan with competitive interest rate to match with their needs for home renovations, travelling, education purpose, extra cash for wedding ceremony etc.
- Manage to build and maintain strong relationship with customers, handle inquires, after sales serving and serve as a trusted advisor for their financial needs
- Manage personal submissions with 44% approval rate amounted MYR 231,000 and mange to disbursed MYR130,000 of Cash-I product to clients
- Manage to build and maintain strong relationship with customers, handle inquiries, after sales serving and serve as a trusted advisor for their financial needs
- Providing information on services to educate and advise clients on their financial goals
- Manage personal submissions with 44% approval rate amounted MYR 231,000 and manage to disburse MYR130,000 of Cash-I product to clients
MANAGEMENT TRAINEE
GCH RETAILS SDN BHD
08.2010 - 12.2010
- Handled store and operational tasks, including customer service, merchandising, stock management, and administrative duties such as reporting and data entry.
- Managed Household Department by merchandising goods, assisting with stock management, maintaining store cleanliness, arranging stock, processing transactions at point of sale, and conducting audits.
- Performed data entry into systems and generated reports.
- Processed customer orders using Point-of-Sales System (POS) and Inventory Management System to ensure accurate transactions.
- Proses order using Point-of-Sales System (POS) and Inventory Management System
- Collaborated with management trainees from various departments to set up new Giant Hypermarket branch, achieving 99% completion for grand opening.
ADMIN ASSISTANT (CONTRACT)
AL – ISLAM SPECIALIST HOSPITAL
05.2010 - 07.2010
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed operational tasks across various departments, including customer service and administrative duties such as reporting, data entry, filing, and handling physical and digital correspondence.
- Handled administrative tasks, managing incoming and outgoing emails, preparing slide presentations for the Hospital Director for Board meetings.
- Assisted senior staff with billing and performed small bookkeeping tasks.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Recording and organizing medical records accordingly
- Scanned inactive patient medical records older than two years to digital form and stored on CD/DVD.
- Disposed of hardcopy medical records older than seven years, ensuring only digital forms were retained for compliance.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
PERSONAL ASISTANT (CONTRACT)
POLITEKNIK KOTA BHARU
07.2007 - 12.2007
- Reporting to Pegawai Perhubungan Awam and responsible in assisting and supporting administrative duties including reporting, data entry, filing, and managing physical and digital correspondence
- Manage to handle admin tasks accordingly including entertaining phone calls, managing incoming and outgoing emails, billing, records keeping, bookkeeping
- Managing calendars, scheduling appointments and setting reminders for important tasks and deadlines.
- Prepared pamphlets and slide presentation for Pegawai Perhubungan Awam (En. Che Mohd Arif b. Che Mohd Nor)
- Assisted the superior in handling presentations during meetings and courses.
- Managing travel arrangement for the officer as well.
- Ascot the officer to government- organized events such as Majlis Berbuka Puasa Hadhari bersama Perdana Menteri (Allahyarham Tun Abdullah Ahmad Badawi – 26 September 2007)
Education
Bachelor Degree - Health Administration
UNIVERSITI TEKNOLOGI MARA
PUNCAK ALAM11-2010
Diploma - Office Management and Technology
UNIVERSITI TEKNOLOGI MARA
Dungun, Terengganu, Malaysia05-2008
Skills
Billing and Insurance
Communication for Administrative Professional
Ethics, Laws and Issues in Health Administration
Financial Accounting
Financial Management for Healthcare Professional
Fundamentals of Business
Fundamentals of Computer
Health Economics
Health Informatics
Healthcare Management Information
Industrial Training
Introduction to Healthcare
Management of Healthcare Records
Medical and Health Terminology
Medical Office Coding
Organizational Communication
Research Methods
University Courses
Mandarin Language I, II and III
English Language: Language Enrichment
Language Enrichment for Healthcare Science
Reading and Critical Thinking
Co-Curriculum National Kesatria I, II and III
Economics
Ethnic Relation
Islamic and Asian Civilization
Minor: (Human Resource Management)
Human Resource Utilization
Introduction to Human Resource Management
Organizational Behavior
Performance Management
Electives (Customer Service)
Customer Service Principles
Managing Customer Knowledge
Motivation and Leadership in Customer Service
B Diploma
Core Courses:
Administrative Office Management
Computer and Information Processing
Document Processing, I and II
Executive Note-Taking
Industrial Training
Information Skills for Office Professionals
Interpersonal Communication for Office Professionals
Office Administration I and II
Office Stimulation
Personality Development
Principles of Corporate Compliance
Public Speaking for Office Professionals
Records Management for Office Professionals
Malay Language for Office Management
Mandarin Language I and II
English Language: Preparatory English
Mainstream English I
Mainstream English II
Workplace English
English for Occupational Purposes
Co-Curriculum National Kesatria I
Islamic Family Culture
Islam and Management
Islam Society and State
Man and Manhaj of the Almighty
Accountings
Behavior in Organization
Economics
Fundamental of Entrepreneurship
Introduction to Business
Introduction to Business Mathematics
Organizing Events
Microsoft Word Excellent
Microsoft Excel Excellent
Microsoft Outlook Excellent
Microsoft Publisher Excellent
Microsoft Power Point Excellent
Adobe Photo Shop Good
Well verse in e-Partner, Fidelio, Opera, Hotel2U, Kensoft, YGL, POS, PMS, EYESHARE, QuickBooks, HIS, etc
Typing 60 wpm
Note Taking 60 wpm
Accounting Software : BUKKU, SQL, YGL, QuickBooks, PMS , H2U, HIS
Activities
University: UNIVERSITI TEKNOLOGI MARA (UITM) 2008 Participate in Real 5 Tips Seminar @ Campus UiTM Shah Alam 2007 Participate in “Bengkel Feqah Perubatan” 2007 Participate in “Bengkel Psikologi Remaja” 2006 Member of Persatuan Baitul Hadhari, UiTM Dungun. 2006 Participate in Seminar Interpersonal, Reflection and Facilitation Skills 2006 Participate in “Bakti Siswa OPKIM Perdana 2006” 2005 Participate in Career Talk & Personality Day 2005 Participate in “Larian Merdeka 2005” School: SMU (A) SYAMSUL MAARIF LILBANAT 2004 Naib Pengerusi Kelab Komputer 2004 A Committee of “Persatuan Bahasa Inggeris” 2004 English Editor for School Magazine 2004 Ahli Jawatankuasa “Badan Dakwah & Latihan Kepimpinan Islam” 2004 Participate in “Kem Pemantapan Pengurusan Organisasi 2004” 2003 Bendahari Pasukan Nilam 2003 Juru Audit I Pengawas 2003 Naib Setiausaha Persatuan KHB 2003 Ketua Biro Ekonomi Badan Dakwah & Latihan Kepimpinan Islam 2003 Participate in “Pertandingan Syarahan Bahasa Inggeris” 2003 Participate in “Program Kursus Kepimpinan Pelajar Sesi 2003” 2003 Participate in “Pertandingan Catur Peringkat Sekolah” University: UNIVERSITI TEKNOLOGI MARA (UITM) 2008 Participate in Real 5 Tips Seminar @ Campus UiTM Shah Alam 2007 Participate in “Bengkel Feqah Perubatan” 2007 Participate in “Bengkel Psikologi Remaja” 2006 Member of Persatuan Baitul Hadhari, UiTM Dungun. 2006 Participate in Seminar Interpersonal, Reflection and Facilitation Skills 2006 Participate in “Bakti Siswa OPKIM Perdana 2006” 2005 Participate in Career Talk & Personality Day 2005 Participate in “Larian Merdeka 2005” School: SMU (A) SYAMSUL MAARIF LILBANAT 2004 Naib Pengerusi Kelab Komputer 2004 A Committee of “Persatuan Bahasa Inggeris” 2004 English Editor for School Magazine 2004 Ahli Jawatankuasa “Badan Dakwah & Latihan Kepimpinan Islam” 2004 Participate in “Kem Pemantapan Pengurusan Organisasi 2004” 2003 Bendahari Pasukan Nilam 2003 Juru Audit I Pengawas 2003 Naib Setiausaha Persatuan KHB 2003 Ketua Biro Ekonomi Badan Dakwah & Latihan Kepimpinan Islam 2003 Participate in “Pertandingan Syarahan Bahasa Inggeris” 2003 Participate in “Program Kursus Kepimpinan Pelajar Sesi 2003” 2003 Participate in “Pertandingan Catur Peringkat Sekolah”
Software
QuickBook
YGL
H2U
Xero
Payroll Panda
Timeline
SENIOR ACCOUNT EXECUTIVE cum ADMIN
MAAZ ALI KHAN ENTERPRISE
06.2024 - Current
SENIOR ACCOUNT EXECUTIVE cum ADMIN EXECUTIVE
ARYANA CARL TRADING
06.2021 - 05.2024
SENIOR ACCOUNT EXECUTIVE
GOLDEN HORSE PALACE BERHAD
11.2019 - 05.2021
ACCOUNT EXECUTIVE cum ADMIN, PERSONAL ASSISTANT
ARYANA COMPANY LIMITED
03.2016 - 11.2019
CHIEF CASHIER, FINANCE
GOLDEN HORSE PALACE BERHAD
12.2013 - 02.2016
MARKERTING EXECUTIVE
FAUZY AGENCY (MCIS INSURANCE BERHAD)
07.2011 - 11.2013
SALES EXECUTIVE
OCBC AL ALMIN BANK BERHAD
12.2010 - 06.2011
MANAGEMENT TRAINEE
GCH RETAILS SDN BHD
08.2010 - 12.2010
ADMIN ASSISTANT (CONTRACT)
AL – ISLAM SPECIALIST HOSPITAL
05.2010 - 07.2010
PERSONAL ASISTANT (CONTRACT)
POLITEKNIK KOTA BHARU
07.2007 - 12.2007
Bachelor Degree - Health Administration
UNIVERSITI TEKNOLOGI MARA
Diploma - Office Management and Technology
UNIVERSITI TEKNOLOGI MARA