OOI WEI YEE
Ipoh,PE
Summary
Results-driven manager with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. I converse fluently in English, Malay, Cantonese and Chinese, making me an asset in liaising with Mandarin-speaking clients and suppliers, both new and old. I have a proven record of success and achievement, as reflected in the work experience in planning, executing and overseeing business operations across departments. Passionate about strategic business plans and financial management.
Overview
6
6
years of professional experience
Work History
MANAGER
CLP ONE STOP TRADING SDN BHD
01.2020 - 07.2024
- Individually monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Managed over 7 online stores and increased sales by 120%
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Planned and accomplished multiple projects within established timeframes in all areas of business including management, procurement, marketing, finance, operation and human resources.
- Managed partnerships and strategic business relationships by building productive relationships with industry partners, competitors and handling conflicts.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Controlled resources and assets for company activities to comply with industry standards and government regulations.
BARISTA
PANNTEA MALAYSIA
11.2018 - 03.2019
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Managed over 300 customer orders per day
- Brought forth innovative ideas and solutions to problems
- Accomplished multiple tasks within established timeframes.
- Quickly and accurately handled financial transactions of all types
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Brought forth positive and self-motivated attitude
Education
FOUNDATION IN ARTS - Psychology
HELP UNIVERSITY
SELANGOR2020
SPM -
SMJK PEREMPUAN PERAK
PERAK2018
Skills
- Mergers and Acquisitions
- Crisis Management
- Succession Planning
- Fast Learner
- Ability to Multitask
- Ability to Work Under Pressure
- Ability to Work in Team
- Leadership
- Communication Skills
Accomplishments
- Collaborated with team of 40 in the development of a fresh e-commerce business.
Languages
Chinese / Mandarin
Cantonese
English
Personal Information
- Place of Birth: IPOH
- Driving License: YES
Hobbies and Interests
- Exploring and learning new knowledge
Additional Information
EXTRACURRICULAR ACTIVITIES
- 2nd Runner up, English Drama Competition (State Level)
- Champion, English Drama Competition (District Level)
- 2nd Runner up, Perak Choir Competition (District Level)
Software
Accounting Software - SQL
ERP Software -Payrecon Malaysia: V1 & V2
ERP Software - Sitegiant
Online Shopping Platform (Seller Center) - Shopee, Lazada, TiktokShop, PG Mall
Websites and Applications: LexisNexis, PDF editing tools and Microsoft Office
Timeline
MANAGER
CLP ONE STOP TRADING SDN BHD
01.2020 - 07.2024
BARISTA
PANNTEA MALAYSIA
11.2018 - 03.2019
FOUNDATION IN ARTS - Psychology
HELP UNIVERSITY
SPM -
SMJK PEREMPUAN PERAK
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