Operating systems
Nurul Nabilah Binti Mazzelan
Sales Specialist
Bukit Mertajam,Penang
Summary
Highly dependable, ethical, and reliable individual with 7+ years in sales and management experience. Looking for a career transition to join a dynamic company in banking or management operation filed, whose focus is to provide the ultimate in customer care both internal and external while continuing to utilize my skills in sales and managerial support where I may be instrumental in contributing to the company's goals and core values while obtaining professional growth. Demonstrated leadership skills that help teams overreach customer service goals and optimize business workflows.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Sales Executive
Koperasi Wawasan Malaysia Berhad
11.2022 - Current
- Worked to achieve monthly maximum sales profitability and provide quality sales assistance and ensure timely follow-up, respond to customer inquiries and provide pertinent information utilizing extensive product knowledge
- Analyzed market segments to identify new business opportunities to expand the existing customer base significantly
- Attended monthly meetings and reported weekly sales to upper management with details on current/planned strategies and upcoming projections based on planned customer orders
- Gained market and competitor knowledge to plan sales strategy with the direct sales team
Sales and Marketing Manager
Maryam Khadijah Group Sdn Bhd
02.2021 - 10.2022
- Achieved KPI in sales through the development and execution of sales and marketing plans and leveraging closely cultivated customer relationships
- Developed and executed complex digital marketing campaigns by creating effective strategies, budget management, and tactics testing across multiple channels
- Improved workplace culture with team outings and incentives to help a struggling team collaborate and meet call volume goals
- Experienced in managing Facebook Ads Manager, Shopee Ads, TikTok Ads, Instagram Ads, Email marketing, blogs, and various other platforms
- Generated comprehensive monthly reports encompassing (ROAS), marketing expenditures, and individual sales metrics.
Assistant Branch Manager
99Speedmart Sdn Bhd
Machang
12.2019 - 01.2021
- Accountable for the day-to-day operation of the branch and management by preparing daily, weekly, and month-end reports regarding operations and productivity
- Inspected and analyzed the financial operations and practices to develop and maintain more effective structures to provide more efficient responses to inquiries from staff and management.
Sales and Service Officer
AEON Credit Services
Raja Uda
10.2017 - 10.2019
- Proficient in selling and cross-selling financial products, including Personal Financing, Credit Cards, and insurance policies
- Maintained operational efficiency within the branch and strictly adhered to all operational procedures outlined by the BSP.
Education
BBA (Hons) Marketing - undefined
Universiti Teknologi MARA (UiTM) Bandaraya Melaka
01.2013 - 12 2015
Diploma in Business Studies - undefined
Universiti Teknologi MARA (UiTM) Jengka
01.2010 - 12 2013
Sijil Pelajaran Malaysia - Accounting
Sekolah Menengah Agama Marang
Marang, Terengganu12.2007
Skills
Problem solving
References
Mohd Zulkifli Bin Mohd Yusof,
Senior Branch Manager, Koperasi Wawasan Malaysia Berhad
+6012-371 2493
Accomplishments
- Beating Sales Target
- Giving a great presentation at work
- Organizing a succesful Family Day event
- Mentoring a coworker or fellow student
Software
Microsoft Office
Google Drive
Interests
Foreign Language
Reading
Volunteering
Timeline
Sales Executive
Koperasi Wawasan Malaysia Berhad
11.2022 - Current
Sales and Marketing Manager
Maryam Khadijah Group Sdn Bhd
02.2021 - 10.2022
Assistant Branch Manager
99Speedmart Sdn Bhd
12.2019 - 01.2021
Sales and Service Officer
AEON Credit Services
10.2017 - 10.2019
BBA (Hons) Marketing - undefined
Universiti Teknologi MARA (UiTM) Bandaraya Melaka
01.2013 - 12 2015
Diploma in Business Studies - undefined
Universiti Teknologi MARA (UiTM) Jengka
01.2010 - 12 2013
Sijil Pelajaran Malaysia - Accounting
Sekolah Menengah Agama Marang
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