NUR IZZAH SYAKIRAH BINTI MUSTAPA

- Checked cabin availability and handle cruise booking for FIT and GIT

- Entered booking details into manifest and uploaded to the Itravel system

- Managed ticketing : Download and email cruise ticket to relevant PICs

- Prepare updated faresheet based on latest promotion

- Conduct pre-departure briefing for customer

- Created bulk booking and updated product choices in B2B system

- Communicated with PSA for booking changes (name amendment, occupancy changes, cancellation)

- Arranged transportation logistics : formed Whatsapp group, appointed team leaders.

-Issued exchange order for every departure (FIT,GIT, and transport)

• Performs data entry and filing tasks
• Greets directs clients and visitors
• Monitor stocks of office supplies and report when there are shortages
• Manage in preparation of monthly report

• To achieve the sales target that given by management
• Maintaining and developing relationships with existing customers via telephone calls, whatsapp and email
• To fully participate in all sales activities, launching, gathering and promotion, sales event organized by the management
• Updating databases using sales management system
• Awards: Team Excellence Award 2020