Nur Batrishya Ismail

HR TASKS:

• Responsible for recruitment processes; job posting, screening, interview scheduling & onboarding
• Responsible for resignation processes; leave balance and resignation documents & exit interview arrangement
• Prepares payroll documents; unpaid leave details, overtime planning & claims
• Prepares staff monthly duty roster
• Checks staff attendance by weekly & updates monthly attendance report
• Holds weekly meetings with HODs and prepares minute meetings
• Reviews & verifies staff leave application
• Conducts staff performance appraisal annually
• Conducts consultations with staff exhibiting poor performance and investigates disciplinary issues or misconduct among staff
• Manages end-to-end process of staff claims with medical insurance companies
• Sources third-party agents to broaden the network of panel healthcare providers
• Plans and coordinates staff programs such as professional development training and staff engagement activities

ADMIN TASKS:

• Prepares purchase order for all departments by sourcing at least 3 quotes for all admin purchase
• Prepares utility report - water, electricity, telephone, internet, medical claims &
  printing rental
• Maintains & purchases staff refreshment, office stationery & equipment
• Reviews security & housekeeping matters such as outsource attendance & schedule
• Processes invoices & prepares P/O summary report to be submitted to accounts for closing

• Handles end-to-end recruitment and selection process from job posting to onboarding sessions with new staff
• Conducts exit interview with resigning staff
• Manages administration tasks such as controlling the inflow and outflow of stationeries and office equipment
• Creates budgets and projections for the expenses of stationeries and office equipment
• Conduct CSR programs by handling the tentative, the budgeting and the documentations
• Handles compensation and benefits tasks in terms of making a proposal for panel clinic appointments, medical card insurance and additional allowances (promotional allowance & attendance allowance)
• In charge of overtime calculation for staff in the operation department
• Manages daily staff meal reservations and handles invoice with caterers
• Creates admin & procurement monthly reports such as staff meal, CSR programs and stationery & office equipment expenses
• Assists the HR manager with setting up meeting with key leaders of every departments and record minutes of meeting
• Assists with employee performance management by reviewing the staff monthly Key Performance Indicator (KPI)
• Drafts up or updates job requirements and job descriptions for new and existing positions
• Makes proposals for employee training and development programs
• Assists in conducting monthly employee recognition programs at the main hall.