NUR AQILAH SULAIMAN
QAQC MANAGER
Telok Panglima Garang, Selangor
Summary
QA&QC Manager with 11 year background in quality field. Skilled in developing organization's quality strategy, procedures and processes. Monitor quality performance from supply chain and throughout product development life cycle. Develop and sustain Management System in accordance with ISO 9001, ISO 14001 and other applicable standards and business requirements. Manage quality audit program to identify and resolve non-conformities and embed culture of continuous improvement.
Overview
11
11
years of professional experience
2
2
Certifications
2
2
Languages
Work History
QAQC Manager
Jeng Yuan Reclaimed Rubber Sdn Bhd
Port Klang, Selangor
01.2021 - Current
- Reported production malfunctions to managers and production supervisors.
- Implemented new quality assurance and customer service standards.
- Monitored staff organization and suggested improvements to daily functionality.
- Inspected products and worker progress throughout production.
- Recorded, analyzed, and distributed statistical information.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards. (ISO 9001 and ISO 14001)
- Performed root cause analysis to identify and resolve quality issues and defects.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Created and maintained quality management systems to align with industry standards.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Specified quality requirements of raw materials with suppliers.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Established and tracked quality department goals and objectives.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Determined quality department standards, practices, and procedures.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Coordinate the ISO Management System and conduct training.
- Coordinate the EGS activity in company.
- In charge person for Industrial Effluent Plant.
Assistant Manager - QAQC
Jeng Yuan Reclaimed Rubber Sdn Bhd
Port Klang, Selangor
04.2015 - 12.2020
QAQC Executive
Jeng Yuan Reclaimed Rubber Sdn Bhd
Port Klang, Selangor
09.2012 - 03.2015
Education
Bachelor of Science - Chemistry
University Technology of MARA
Shah Alam, Malaysia 06.2009 - 2012.03
Skills
Quality control tests
Certification
Certified Environmental Professional in Industrial Effluent Treatment System(Physical Chemical Processes) - Departmen of Environment Malaysia CePIETSO(PCP)/00922
Timeline
QAQC Manager
Jeng Yuan Reclaimed Rubber Sdn Bhd
01.2021 - Current
Assistant Manager - QAQC
Jeng Yuan Reclaimed Rubber Sdn Bhd
04.2015 - 12.2020
QAQC Executive
Jeng Yuan Reclaimed Rubber Sdn Bhd
09.2012 - 03.2015
Bachelor of Science - Chemistry
University Technology of MARA
06.2009 - 2012.03
Certified Environmental Professional in Industrial Effluent Treatment System(Physical Chemical Processes) - Departmen of Environment Malaysia CePIETSO(PCP)/00922
IKM registered chemists - Institut Kimia Malaysia (IKM) M/5497/8921/21
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