Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandra Gemong

QAQC Manager
Kuching

Summary

Hardworking and driven QAQC Manager with a proven track record at Globalrail Sdn. Bhd., excelling in managing project quality management systems. Expert in streamlining quality processes and strive for high quality outcomes. Strong leadership and ultimate team player that cheers and encourages her team to be better and achieves more successes as individual and as a team.

Overview

22
22
years of professional experience

Work History

QAQC Manager

Globalrail Sdn. Bhd.
Kuching, Sarawak
04.2023 - Current
  • Conducted regular internal and external audits to maintain compliance with contract requirements and internal quality standards. 15-20 audits are planned each year for QAQC Department.
  • Managed documentation related to QAQC activities, ensuring accuracy and accessibility for future reference.
  • Streamlined QAQC processes, resulting in time and cost savings for the organization and Client.
  • Managing team to ensure accuracy in equipment calibration program, guaranteeing correct measurements throughout testing processes.
  • Ensuring inspections are carried out as per Client's requirement and outcomes are process and documented accordingly.
  • Collaborated with cross-functional system teams to identify potential issues and develop corrective action plans.
  • Developed comprehensive training programs (30-40 trainings & awareness planned) to ensure all team members were well-versed in QAQC protocols.
  • Evaluated supplier performance against established criteria, promoting strong relationships with high-quality vendors.
  • Facilitated meetings with stakeholders at all levels of the organization, fostering a collaborative approach to quality assurance and control.
  • Mentored junior team members on best practices in QAQC management, fostering professional growth within the department.
  • Producing and submitting weekly and monthly report to access /gauge progress to Client.
  • Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.

Assistant QAQC Manager

Weida Works Sdn. Bhd.
Kuching, Sarawak
03.2019 - 03.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations. Weekly inspections (4-5 nos) are carried out to ensure compliances.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the site.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Compilation, preparation and issuance of Monthly Progress Report, presentation slides and others related to progress reporting, to JKR, Client & Consultants.
  • Responsible to prepare the slides for Mesyuarat Tapak Bulanan, ICE Monthly Progress Meeting and any other ad-hoc meeting with authorities.
    Review and maintain Master Registers And Drawing Register on weekly basis.
  • Issue correspondences to contractors and consultants upon review and approval of section managers. Making sure all incoming/outgoing documents from contractors/subcontractors are registered, updated in system, circulated and filed.
  • Handle preparation and commencement of Room to Room Inspection for departmental handover, ID Fittings, T&C Inspections and general handover
    inspections.
  • Prepare and resolve issues pertaining to Client/JKR Audit, submit report for closings. Including closing all registers upon completion of project and archived all project documents properly.

QAQC Engineer

Samling Resources Sdn. Bhd.
Kuching, Sarawak
01.2017 - 03.2019
  • Managed documentation related to QAQC activities, ensuring accuracy and accessibility for future reference. Overseeing all project documentation and compliance to requirements.
  • Preparing Method Statements and other QAQC deliverables for submission and approval by Client.
  • Established QAQC and management system for the operation.
  • Overseeing the set-up of the laboratory, establishing the operation system and its management.
  • Witness testing for material and product used in the project to ensure compliance to contract requirement.
  • Making sure that all QAQC requirement are met by all subcontractors by having trackers and registers of submissions, activities and progress.
  • Preparing monthly report for top management and for submission.

QAQC Engineer

Titanium Engineering Sdn. Bhd.
Kuching, Sarawak
07.2003 - 03.2017
  • Improved product quality by implementing rigorous QAQC processes and procedures.
  • Prepared, documented and executed detailed test plans, test cases and defect reports.
  • Interfaced with subcontractors and clients to resolve outstanding non-conformance issues prior to project handing over.
  • Coordinated with subcontractors ensuring their work met project specifications as well as monitored their progress towards completion deadlines.
  • Oversaw quality control and health and safety matters for construction teams.
  • Conducted comprehensive quality assurance checks, ensuring all work met or exceeded project standards.

Education

Bachelor in Civil Engineering - Civil Engineering

University of Malaya
Kuala Lumpur
04.2001 -

Skills

Quality management systems

Document compliance & control

Work/Product Quality check

Technical documentation review

Internal audits, conducting & reporting

Progress reporting & presentation

Quality assurance & quality control

Qualified Auditor

BEM Graduate Engineer

Timeline

QAQC Manager

Globalrail Sdn. Bhd.
04.2023 - Current

Assistant QAQC Manager

Weida Works Sdn. Bhd.
03.2019 - 03.2023

QAQC Engineer

Samling Resources Sdn. Bhd.
01.2017 - 03.2019

QAQC Engineer

Titanium Engineering Sdn. Bhd.
07.2003 - 03.2017

Bachelor in Civil Engineering - Civil Engineering

University of Malaya
04.2001 -

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Sandra GemongQAQC Manager