Summary
Overview
Work History
Education
Skills
www.linkedin.com/in/nur-azillah-binti-r-9988781b2
Timeline
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NUR AZILLAH BINTI RUSLI

NUR AZILLAH BINTI RUSLI

EXECUTIVE/ADMINISTRATOR/SECRETARY/BILLING EXECUTIVE
Kuala Lumpur

Summary

Versatile and detail-oriented administrative professional with over 15 years of experience supporting operations in oil & gas, telecommunications, landscaping, and multinational industries. Adept at streamlining processes, coordinating executive functions, and ensuring smooth day-to-day operations.

Proven skills in managing schedules, handling correspondence, organizing meetings, and supporting project execution. Known for maintaining accuracy under pressure, adapting quickly to new challenges, and providing reliable support across departments. Strong communicator with a proactive mindset, committed to delivering results and driving team efficiency.

Overview

15
15
years of professional experience
17
17
years of post-secondary education
2
2
Languages

Work History

ADMIN EXECUTIVE

Bureau Veritas Malaysia Sdn Bhd
08.2023 - Current
  • Managed Purchase Order and invoicing processes using FLEX Systems and SIEBEL (Oracle).
  • Spearheaded the implementation of the e-Invoicing system in compliance with regulatory standards.
  • Maintained and updated backlog tracking files for the Building & Infrastructure (B&I) department.
  • Monitored outstanding receivables and collaborated with clients to resolve payment disputes.
  • Provided comprehensive support during both internal and external audits.
  • Assisted the Head of Department and Operations Manager with administrative and coordination tasks.
  • Coordinated and scheduled project meetings, including preparing agendas and minutes.
  • Contributed to tender proposal preparation and timely submission.
  • Procured personal protective equipment (PPE) for on-site personnel based on project requirements.
  • Liaised with suppliers, site teams, and subcontractors to ensure smooth project execution.
  • Drafted and prepared subcontractor agreements in alignment with project scopes.
  • Managed the employee onboarding process for departmental staff and maintained up-to-date personnel records and internal system data.
  • Handled client and subcontractor correspondence via phone and email in a professional and timely manner.

ADMIN SECRETARY AND HR ASSISTANT

PTA Design Sdn Bhd
06.2017 - 08.2023
  • Managed calendars, appointments, and travel arrangements for senior management, ensuring efficient scheduling and coordination.
  • Oversaw end-to-end employee onboarding and offboarding processes, including benefit enrollment, system access, and termination protocols.
  • Maintained and updated employee personnel records and ensured data accuracy across internal HR systems.
  • Administered statutory contributions (EPF, SOCSO, EIS, e-PCB) via the employer’s online dashboard and ensured compliance with government requirements.
  • Monitored HR2000 payroll system and coordinated staff welfare activities.
  • Verified and processed employee claims such as mileage, timesheets, and travel-related expenses.
  • Handled office administration tasks including diary management, meeting arrangements, and document filing for Directors and senior leaders.
  • Managed incoming emails and calls professionally on behalf of management.
  • Oversaw office supply inventory, pantry stock, and ensured overall office cleanliness and functionality.
  • Supervised administrative and support staff to ensure operational efficiency.
  • Managed petty cash, tracked expenditures, and facilitated timely payments for utilities and office maintenance.
  • Provided administrative and planning support to the Manager, CEO, and Landscape Architect.
  • Performed basic accounting functions such as bookkeeping, preparing quotations, and issuing invoices.

ADMINISTRATIVE ASSISTANT (CONTRACT)

SapuraKencana GE Oil & Gas Service Sdn Bhd
01.2014 - 12.2016
  • Managing HOD`s calendar, scheduling appointments, travelling arrangements, personal matters, claims, driver schedule.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Preparing minutes of meeting.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Providing administrative support to Senior Management.
  • Providing real-time scheduling support by booking appointments and preventing conflict.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

TELEMARKETER

YTL Communication Sdn Bhd
02.2012 - 01.2014
  • Followed up with customers to solicit further sales.
  • Managed a high volume of calls daily while maintaining professionalism and efficiency.
  • Participate in a product launch event.
  • Recorded and updated customer information in online systems.
  • Generated new leads through targeted cold calling efforts, expanding the company''s client base.
  • Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
  • Provided exceptional customer service by actively listening to clients'' concerns and providing appropriate solutions.
  • Called prospective customers in designated market area to qualify leads.
  • Informed current and prospective customers of promotions and new or upgraded products.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.

INSURANCE COORDINATOR

Sunlight-KBK Taxi Sdn Bhd
01.2010 - 05.2011
  • Verified insurance and communicated coverage to staff and patients.
  • Managed a high volume of inbound calls, promptly resolving issues while providing accurate information on policies and procedures.
  • Streamlined claim processing for improved customer experience, implementing efficient tracking systems.
  • Referenced monthly aging reports to follow up on unpaid claims and obtain maximum reimbursement.
  • Reduced errors in policy documentation, meticulously reviewing and updating insurance records.
  • Assisted clients with understanding complex insurance policies, effectively addressing concerns or questions.
  • Enhanced client satisfaction by providing timely and accurate policy updates and renewals.
  • Assisted in resolving complex insurance claims, liaising between clients and providers for favorable outcomes.
  • Processed and recorded new policies and claims.
  • Checked documentation for accuracy and validity on updated systems.
  • Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
  • Prepared insurance claim forms or related documents and reviewed for completeness.
  • Coordinated with contracting department to resolve payer issues.

Education

BBA - HR

OUM
Kuala Lumpur, Malaysia
04.2001 - 01.2018

Skills

Time management abilities

www.linkedin.com/in/nur-azillah-binti-r-9988781b2

Alongside my administrative role, I also coordinate projects in the data centre, rail, and building sectors, with a total value exceeding RM10 million. I’m responsible for handling monthly invoicing of around RM1 million to clients, ensuring everything is accurate and submitted on time. One of my key performance goals is to minimize credit notes by carefully checking and confirming all billing details beforehand, helping to maintain smooth financial processes and strong client relationships.

Timeline

ADMIN EXECUTIVE

Bureau Veritas Malaysia Sdn Bhd
08.2023 - Current

ADMIN SECRETARY AND HR ASSISTANT

PTA Design Sdn Bhd
06.2017 - 08.2023

ADMINISTRATIVE ASSISTANT (CONTRACT)

SapuraKencana GE Oil & Gas Service Sdn Bhd
01.2014 - 12.2016

TELEMARKETER

YTL Communication Sdn Bhd
02.2012 - 01.2014

INSURANCE COORDINATOR

Sunlight-KBK Taxi Sdn Bhd
01.2010 - 05.2011

BBA - HR

OUM
04.2001 - 01.2018

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