Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Nor Farhan Ghazali

Nor Farhan Ghazali

Technician
No. 26, Jalan Seri Pagi 10, Saujana Utama, Sungai Buloh, Selangor,10

Summary

-Fast learner, good multi-tasker and proficient at reading and eager to learn new things

-Always perform at my highest level of capacity to build customer loyalty

-Cooperative person and have high attitude towards works and responsibilities

-Ready to accept critics in the right spirit and capable to work under pressure

-Independent and able to work with minimal supervision

-Have a good personalities, leadership and a creative thinker

-Able working long hours or in shift if necessary

-Ability to adapt to a new environment with new place and new colleague. Build up good rapport with others. Clear about targets and priorities and agree these together.


Overview

16
16
years of professional experience
4
4
Certifications

Work History

Technician

EZ X-Press Supply (M) Sdn Bhd
01.2024 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Maintained compliance with regulatory standards and safety requirements.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Handle repair and warranty claim from customers
  • Installation car audio system
  • Troubleshooting car android player & audio system
  • Tested components and systems to evaluate performance and identify concerns.

Framer & Carpenter

Upskill Personnel Pty Ltd
2 2018 - 11.2022
  • Operate a variety of hand and power tools, including drills, and other tools as directed by management
  • Build up structure and make it ready for concrete
  • Clean and prepare construction sites as needed, including erecting scaffolding, removing and properly disposing of debris and waste materials, and digging trenches
  • Shovel materials to and from construction areas, including asphalt and dirt
  • Followed all safety procedures on the job site and report violations immediately to management
  • Maintain a safe and clean job site by handling materials and storing them properly, picking up and removing all tools and equipment when not in use, and securing the job site on a daily basis.
  • Followed safety protocols when using nail guns, saws, and grinders.
  • Cut, measured and shaped wood after inspecting blueprints, build areas and work orders.
  • Installed frames and secured to walls and support structures.
  • Mentored new team members on proper techniques, safety guidelines, and best practices within the field of framing construction.
  • Jorge Soares

Site Manager

MF Structure

+61434091443

Sales Executive

Agrobank
01.2015 - 12.2017
  • Executed loan origination process, including ordering credit reports, appraisals, and title reports.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Collaborated with marketing team to create impactful campaigns that generated new leads and increased brand awareness.
  • Created and implemented successful sales campaigns to drive leads and increase sales.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Mohd Fairus

Team Leader

AgroBank

+6010-8973379

Warehouse Assistant (Contract)

Lazada
11.2015 - 12.2015
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Analyzing customer orders and using prioritization skills to pick items as quick as possible
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Delivers supplies and equipment to departments by receiving and transferring items
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.

Personal Loan Executive

AMIKHA CONSULTANCY
07.2012 - 10.2015
  • Meet with applicants to obtain information for loan applications and to answer questions about the process
  • Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans
  • Executed loan origination process, including ordering credit reports, appraisals, and title reports
  • Explain to customers the different types of loans and credit options that are available, as well as the terms of those services
  • Provided expert financial advice on mortgage and both educational and personal loans
  • Prepared weekly reports on work accomplished within Claims Department
  • Participated in reviewing, preparing, processing and submitting recommendations on write-off of bad accounts to upper management


Personal Loan Executive

Alliance Bank
02.2011 - 06.2012
  • Analyze applicants' financial status, credit, and property evaluation to determine loan feasibility
  • Executed loan origination process, including ordering credit reports, appraisals, and title reports
  • Provided expert financial advice on mortgage and both educational and personal loans
  • Prepared weekly reports on work accomplished within Claims Department
  • Conducted regular meetings with team to discuss issues, concerns and updates.
  • Participated in reviewing, preparing, processing and submitting recommendations on write-off of bad accounts to upper management
  • Established long-term client relationships through consistent delivery of high-quality products and services.
  • Submit loan application.

Card Sales Executive

Public Bank
12.2009 - 01.2011
  • Responsible for showcasing credit card samples and catalogs to clients
  • Responsible for taking card orders from clients
  • Assists clients in resolving complaints about the credit cards or issues that may arise during card use
  • Demonstrates to the buyers how the credit card is used
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Every month meeting with HQ and sent the report
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.

Retail Executive

C-MOBILE SDN BHD (BLUE CUBE)
11.2008 - 11.2009
  • Responsible for the daily sales collection, cash handling
  • Inventory controlling both hand phone stocks, accessories, mobile line number registration and others effect belonging to the company
  • Manage front office to back office of the outlet operation
  • Mentored team members, fostering a positive work environment that encouraged professional growth.
  • Every morning briefing to all staff regarding the new product and meeting with HQ
  • Guide and Monitor the subordinate work performance
  • Conduct performance review and planning with subordinate on a regular basis
  • Addressed customer issues promptly, resolving complaints and maintaining high levels of customer retention.
  • Giving advice and guidance on the product
  • Weekly meeting at HQ.

Education

Malaysian Certificate of Education -

Sekolah Menengah TM
Alor Star, Kedah, Malaysia

Skills

Problem Solving

Certification

EWP SL, VL, Boom Lift, Skill Training Australia Group Pty Ltd, 05/01/21, Current

Languages

English
Intermediate
B1
Malay Language
Proficient
C2

Timeline

Technician

EZ X-Press Supply (M) Sdn Bhd
01.2024 - Current

Warehouse Assistant (Contract)

Lazada
11.2015 - 12.2015

Sales Executive

Agrobank
01.2015 - 12.2017

Personal Loan Executive

AMIKHA CONSULTANCY
07.2012 - 10.2015

Personal Loan Executive

Alliance Bank
02.2011 - 06.2012

Card Sales Executive

Public Bank
12.2009 - 01.2011

Retail Executive

C-MOBILE SDN BHD (BLUE CUBE)
11.2008 - 11.2009

Framer & Carpenter

Upskill Personnel Pty Ltd
2 2018 - 11.2022

Malaysian Certificate of Education -

Sekolah Menengah TM
EWP SL, VL, Boom Lift, Skill Training Australia Group Pty Ltd, 05/01/21, Current
Drug and Alcohol Awareness, Skill Training Australia Group Pty Ltd, 08/01/20, Current
WA Construction Induction White Card, WorkSafe Western Australia, 02/01/18, Current
Malaysian Drivers License, Jabatan Pengankutan Jalan Malaysia, 05/01/23, 05/01/25
Nor Farhan GhazaliTechnician