Nina Shahnoor
Kuala Lumpur
Summary
With a solid foundation in Chemical Engineering and an MBA degree, I bring a dynamic and professional approach to my work. My unique combination of technical expertise and strategic business acumen allows me to tackle challenges from a holistic perspective. I have obtained certifications in PRINCE2, MSP, NLP, HALAL, GMP, HACCP, Cost Value Analysis, and Lean Six Sigma - Yellow Belt, showcasing my dedication to continuous improvement and excellence. Throughout my career, I have excelled in leading cross-functional teams and achieving outstanding results in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Executive
Schaeffler Malaysia
01.2022 - Current
- Company Overview: Supported business growth by assisting in marketing campaigns and coordinating events
- Full secretarial support to Country Manager (incl
- Travel arrangements), handle and take care of specific correspondence such as incoming emails, email addressed to the Country Manager
- Research potential vendors, prepare reports on purchases, including cost analysis and raised requisitions
- Manage recruitment agencies and training vendor relationships for quality and cost-effectiveness
- Handling the purchasing activities (sourcing, negotiation, purchasing and logistics) including creating GRN and SES
- Processing of order confirmation, monitoring of delivery dates and escalation measures if necessary
- Coordinate the entire internship recruitment process, including interviews and selection
- Organize career fairs to engage with and attract potential interns
- Facilitated training and onboarding for incoming office staff.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Partner with sales and business units to develop and execute the marketing roadmap for Malaysia, in alignment with SEA/ AP with focus on enhancing digital marketing and brand visibility, including web presence on distributor websites and social media platforms by managing and plan industry-related trade shows and events and provide post-event reporting
- Analyze and negotiate with L&D vendors for effective, high quality training at the best value
- Manage HRDF claims for eligible training
- Oversee the LMS System to support training needs
- Track training metrics and analyze feedback to improve L&D program
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner
- Supported business growth by assisting in marketing campaigns and coordinating events
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Performance Analyst
Selangor Dredging Berhad
01.2019 - 01.2022
- Monitored system performance, identified performance bottlenecks, and implemented performance tuning to improve system performance
- Developed and monitored key performance indicators (KPIs) to track financial performance and identify areas for improvement
- Monitored system performance and identified and resolved performance issues, resulting in a 50% improvement in overall system performance
- Optimized operational strategies through meticulous data analysis and identification of key performance indicators by conducting comprehensive gap analyses to identify areas of opportunity and drive continuous improvement efforts
- Aligned, cascade and tracked business priorities/KPIs across multiple owners/ levels to create a shared accountability that is vital to the company's success and profitability
- Translated corporate strategies into measurable business and operational goals that are communicated to department/employees
- Tracked and report on Key Business Indicators and identifying the contributing factors/drivers that are impending the delivery of these targets (make reference to past performance to drive growth and predictive outcomes)
- Reviewed data, indices (both financial and non-financial), interpret business performance and provide accurate and timely information to Senior Management in a format that provide insight and allows for effective, informed management decision making
- Monitor and report progress on core business activities with the objective of highlighting potential risks and deviations
Senior Analyst
Ministry of Education
01.2017 - 01.2019
- Company Overview: Delivery Unit
- Executed Education Blueprint as Officer In Charge (OIC) by working closely with officers in Ministry of Education
- Focusing in area related to budget optimization and equitable funding for schools by performing financial and business analysis
- Strategically develop action plans and problem-solve issues faced during planning and implementation phase through problem solving labs, workshops, or discussions
- Engage stakeholders at multiple levels to ensure smooth project delivery by getting buy-ins and additional inputs by establishing a strong network within MOE and external stakeholders to gather information and analysis
- Manage dashboard reporting and monitoring system for initiatives to be reported to the top management of Ministry of Education Malaysia by tracking and monitor delivery against action plans, milestones and Key Performance Indicator by conducting weekly analysis hence ensuring delivery of deliverable within specified time frames
- Achieves operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; resolving problems; completing audits; identifying trends; determining system improvements; implementing change
- Developed and implemented various financial derivative models in the quantitative analysis of school financial aids with substantial improvement in fund disbursement
- Created formal modeling of risk and return identifying potential challenges and risks proactively, which should be escalated and resolved promptly
- Lead and coordinate procurement in selecting and managing external relationships with vendors
- Serve as a key contact for all procurement request or inquiries
- Develop customer and supplier relationship management skills by creating communication plan
- Engage stakeholders at multiple levels to ensure smooth project delivery by getting buy-ins and additional inputs by establishing a strong network within MOE and external stakeholders to gather information and analysis resulting in a 70% improvement in data accuracy
Assistant Manager
NSGS Enterprise
01.2016 - 01.2017
- Enforced and enhanced the direction of planning, development and implementation of process and procedures related to supply chain management by ensuring compliance with business standards and industry regulations
- Collaborated with vendors to support internal department on customer's demand lead to higher customer satisfaction and good relationship with vendors
- Implemented and established long term strategic plans with manager to systematically to plan, budget and maintaining costs for a broad functional area in future
- Standardized training schedule and method resulted in easy maintenance of quality management checks at workplace
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
- Supported staff development and goal attainment by focusing on skill development and job satisfaction
- Submitted reports to senior management to aid in business decision-making and planning by creating organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities by applying customer feedback to develop process improvements and support long-term business needs
- Mentored 10-member sales team in applying effective sales techniques and delivering top-notch customer service
Assistant Operations Manager
Lucky Poultry Sdn Bhd
01.2010 - 01.2013
- Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels
- Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
- Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives
- Taught employees how to collaborate on daily job tasks and achieve sale targets
- Enforced quality assurance protocols to deliver ideal customer experiences
- Increased profit margin 50% by successfully negotiating development costs with overseas vendors and supplies
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries
- Worked directly with top management, to brainstorm, discuss strategy and mitigate quality and customer service issues
- Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Worked with support teams to resolve issues with product, service or accounting areas
- Supported regulatory compliance by overseeing all audits to verify protocol adherence
- Assisted Veterinarian in performing basic exams and tests
- Administered vaccination and medication for on regular, scheduled bases and documented any changes in condition
- Made visits to farms to attend to animal emergencies such as injury and disease
- Coordinated documentation of all treatment activities
- Collected body tissue, feces, blood, urine or other body fluids for examination and analysis
- Ordered supplies and conducted routine inventories of supplies and equipment
- Ensured public safety and upholding state and regional laws by working with local health departments, police and other law enforcement agencies
Education
Master of Business Administration - Finance
Durham University
01.2015
Bachelor of Chemical Engineering - undefined
University of Science Malaysia
01.2010
A Level - undefined
Perak Matriculation College
01.2005
Skills
- Strategic Planning
- Purchasing
- Project Management
- Data Analysis
- Cost Reduction
- Compensation and benefits
- Interpersonal communication
- Human resources management (HRM)
- Meticulous attention to detail
- Project planning
- Risk management
- Strategic planning
Languages
English
Proficient
C2
Hindi
Elementary
A2
Malay
Proficient
C2
Timeline
Executive
Schaeffler Malaysia
01.2022 - Current
Performance Analyst
Selangor Dredging Berhad
01.2019 - 01.2022
Senior Analyst
Ministry of Education
01.2017 - 01.2019
Assistant Manager
NSGS Enterprise
01.2016 - 01.2017
Assistant Operations Manager
Lucky Poultry Sdn Bhd
01.2010 - 01.2013
Bachelor of Chemical Engineering - undefined
University of Science Malaysia
A Level - undefined
Perak Matriculation College
Master of Business Administration - Finance
Durham University
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