NIES YONG JIN
BUSINESS DEVELOPMENT MANAGER
SELANGOR
Summary
Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency, and customer satisfaction. Record of performance in meeting organizational objectives. Excellent interpersonal skills, ability to work well with others, in both supervisory and support staff roles.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Business Development Manager
TARGET MEDIA SDH BHD
04.2023 - Current
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Managed more than 10 team members and conducting regular follow-up meetings to ensure offerings met market demands and client expectations.
- Increased building base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
- Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
Head of Business Development
LOLOL DELIVERY SDN BHD
12.2020 - 12.2022
- Presented progress reports to executive leadership, sharing insights on performance metrics and growth indicators.
- Manage more than 25 full timer , 10 part timer within Klang Valley, Melaka, JB area.
- Successfully achieved more than 1,000 merchants recruit, 1,000 delivery orders per day.
- Aligned departmental objectives with company-wide goals, ensuring a cohesive approach towards growth.
- Strengthened client relationships through consistent communication and timely resolution of issues.
- Managed cross-functional teams to drive successful project completion and achieve organizational goals.
Business Development Manager
OYO Malaysia
11.2019 - 11.2020
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
- Established relationships with key decision-makers within customer's organization to promote growth and retention
- Applied strategic negotiation and sales closing skills to bring in 208 SRN(rooms) with 4 properties over 3 months
- Created reports and presentations detailing business development activities
- Researched and identified opportunities for account growth, account penetration and market expansion
- Negotiated, prepared and signed contracts with clients
- Compiled product, market and customer data to forecast accurate sales and profit projections
Region Manager (Malacca)
RUNNINGMAN DELIVERY SDN BHD
01.2018 - 10.2019
- Worked with internal team members to accomplish regulatory goals and achieve full compliance with all products
- Managed fees and applications, tracked delivery progress and handled all responses to regulatory inquiries
- Have a successful results from RM 3.8K - RM 80K per month revenues in malacca market
- Successful deal with more than 100 merchants in malacca market, 5K customer based
- Improved profitability by 200% by significantly reducing full-time employee (FTE) hours, maximizing efficiency of new software
- Set overall vision and provided team leadership
- Met with customers and prospective business partners to explore new markets, technology and innovation strategy
- Monitored social media and online sources for industry trends
- Worked with operation manager to resolve daily customer problems, improve operations and provide exceptional customer service
- Collaborated with senior management and business line management to identify and prioritize new concepts for development and launch
- Developed and maintained positive customer relations and coordinated with team members to ensure requests and questions were handled appropriately
Sales Representative
OFFIX BUSINESS CENTER SDN BHD
09.2017 - 12.2017
- Set up appointments with potential and current customers to discuss new products and services
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
- Developed and utilized sales reports, helping leadership make key decisions and outperform operational targets
- Networked at events and by phone to expand business profits and revenues
- Adapted sales techniques to specific clients and promoted products based on individualized client needs
- Managed approximately 30 incoming calls, emails and faxes per day from customers
Education
Bachelor of Business Administration (Hons) - Entrepreneurship
Universiti Tunku Abdul Rahman (UTAR)
09.2013 - 05.2017
Skills
Sale expertise
Product and service sales
Communication skills
Strategic planning
Business development and planning
Operations
Market forecasting
Self-motivated
Timeline
Business Development Manager
TARGET MEDIA SDH BHD
04.2023 - Current
Head of Business Development
LOLOL DELIVERY SDN BHD
12.2020 - 12.2022
Business Development Manager
OYO Malaysia
11.2019 - 11.2020
Region Manager (Malacca)
RUNNINGMAN DELIVERY SDN BHD
01.2018 - 10.2019
Sales Representative
OFFIX BUSINESS CENTER SDN BHD
09.2017 - 12.2017
Bachelor of Business Administration (Hons) - Entrepreneurship
Universiti Tunku Abdul Rahman (UTAR)
09.2013 - 05.2017
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