Lydia Koon
Product Manager
Petaling Jaya, Selangor
Summary
Diligent Product Manager offering 5+ years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch.
Overview
4
4
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Product Manager
Luckin Coffee Malaysia
02.2025 - Current
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.(total 10 new product launches since April 2025)
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
Assistant Manager | Coffee Strategist | Product Innovation
One Creators
08.2024 - 02.2025
- Led beverage innovation projects within the group
- Implemented operational efficiency systems, improving workflow by 80%.
- Developed cost-control strategies, reducing waste by 50% monthly.
- Worked with marketing teams to create product stories and promotional content, boosting engagement and product uptake.
- Key Marketing Achievements: Led Chinese New Year and Raya drinks campaigns for Gigi Coffee in 2025, boosting seasonal sales before departure.
Senior Beverage Innovation Executive
Dankoff Coffee Specialist
06.2023 - 08.2024
- Designed creative beverage menus and conducted mixology training, enhancing client offerings and event experiences.
- Developed stock inventory management systems, reducing shortages and overstock.
- Conducted tasting sessions for potential buyers, effectively showcasing product quality and increasing sales interest.
- Delivered comprehensive coffee training for colleagues and customers, enhancing brewing skills and product knowledge.
Senior Barista
VCR Cafe
04.2021 - 04.2022
- Served as shift leader, coordinating team members and resolving operational challenges.
- Delivered high-quality coffee and trained junior baristas in brewing techniques and menu knowledge.
Education
Diploma - Culinary Arts
UOW Malaysia
Shah Alam, Selangor, Malaysia01-2021
Skills
- Product design expertise
- Strategic product direction
- Data-informed strategy development
- Market research and analysis
- Strategic brand development
- Analytical problem-solving
Certification
SCA Barista Foundation, Intermediate & Professional
Timeline
Product Manager
Luckin Coffee Malaysia
02.2025 - Current
Assistant Manager | Coffee Strategist | Product Innovation
One Creators
08.2024 - 02.2025
Senior Beverage Innovation Executive
Dankoff Coffee Specialist
06.2023 - 08.2024
Senior Barista
VCR Cafe
04.2021 - 04.2022
Diploma - Culinary Arts
UOW Malaysia
Similar Profiles
JIA YI XUEJIA YI XUE
Barista at Luckin CoffeeBarista at Luckin Coffee
Ruxian WangRuxian Wang
Cashier at The Luckin coffeeCashier at The Luckin coffee
Haizhen LiHaizhen Li
Data Analyst (Supply Chain) at Luckin CoffeeData Analyst (Supply Chain) at Luckin Coffee
VYNEE NGVYNEE NG
Senior Manager, Digital Marketing, Group Branding at Eco World Development Group BerhadSenior Manager, Digital Marketing, Group Branding at Eco World Development Group Berhad
Thu Kheng NyeThu Kheng Nye
Restaurant Waiter at Daily Fish RestaurantRestaurant Waiter at Daily Fish Restaurant