Summary
Overview
Work History
Education
Skills
Interests
MY HOBBIES
Timeline
Generic
Ng Shyh Jyef

Ng Shyh Jyef

SENIOR PROJECT MANAGER
Kuala Lumpur

Summary

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

16
16
years of professional experience
8
8
years of post-secondary education
3
3
Languages

Work History

Project Manager

Otter Seventy Group Sdn Bhd
05.2020 - Current
  • As a Project Manager at Otter Seventy Group, I led both operational and system-based projects to support the company's fulfilment services for major e-commerce platforms like Shopee, TikTok, and Lazada. I was responsible for optimizing warehouse operations, managing digital workflows, and ensuring the fulfilment system could scale with business growth and client requirements.
  • Key Responsibilities & Achievements:
  • Oversaw warehouse process improvements including inbound, outbound, inventory management, and returns handling.
  • Led cross-department projects to improve efficiency and reduce errors in fulfilment workflows.
  • Collaborated closely with third-party software developers to manage feature requests, system customization, and technical implementation.
  • Defined system requirements, translated operational needs into clear specifications, and ensured the customized software aligned with company goals.
  • Successfully launched several key system upgrades that reduced manual work and improved order accuracy.
  • Implemented real-time tracking, automated sync with marketplace platforms, and reporting dashboards.
  • Played a central role in scaling operations to handle 3x order volume with no added headcount.
  • Built strong working relationships with both internal teams and external vendors to deliver results on time and within scope.

Web Development Manager

Carnaby Studio Sdn Bhd
04.2012 - 08.2019
  • As the Web Development Manager, I led the planning, development, and execution of digital projects to support the company’s creative advertising initiatives. I managed a team of developers and collaborated closely with designers, marketers, and clients to deliver high-performing, visually compelling websites and digital campaigns. My role involved overseeing front-end and back-end development, optimizing user experiences, and ensuring technical feasibility and timely delivery of projects.
  • Key Responsibilities & Achievements:
  • Led the end-to-end development of websites, landing pages, and web-based applications for diverse advertising campaigns.
  • Managed a team of developers, assigning tasks, conducting code reviews, and ensuring adherence to best practices.
  • Translated creative concepts into functional digital solutions aligned with client objectives.
  • Implemented SEO strategies, page speed optimization, and responsive design principles to enhance usability and performance.
  • Streamlined the web development workflow, reducing turnaround time by 30% through automation and better project management.
  • Collaborated with cross-functional teams to integrate CMS, e-commerce platforms, and third-party tools.
  • Played a key role in winning and retaining high-value clients by delivering innovative and impactful web experiences.

Senior PHP Developer

Bronox Gateway Sdn Bhd
02.2011 - 02.2012
  • Date of employment : 1st Feb 2011 to present
  • Company name : Bronox Gateway Sdn.Bhd
  • Job title : Programmer
  • Responsibility : Website Developer
  • Developed an Online Forex trading system (http://www.fxprimus.com) under subscription module.
  • Developed an Online job finder website (http://www.hiringweare.com).
  • Developing a social network system. (http://www.ontag.com) (http://www.jomjuli.com), (http://www.getinfree.com).
  • Developed an online marketing website (http://www.hormaxplus.com).
  • Developed an multi-level-marketing website for user and admin (http://www.mcangel.net) .
  • Developed an Online Forex trading system (http://www.aimplatform.com/).
  • : Website designer
  • Creating a website template, changing the website style, using HTML, CSS, Javascript and Jquery.

Software Engineer

SirieSoft Sdn Bhd
10.2009 - 02.2011
  • Date of employment : 1st October 2009 to 1st February 2012
  • Company : SirieSoft Sdn.Bhd
  • Job title : Software Engineer
  • Responsibility : Software developer (Customer Management System)
  • Developed a CRM system for the Spa and Beauty Saloon Industry using C# programming. This system includes Loyalty Card and Membership System, Sales Agent Commission Setup, Billing, Appointment Management, Reporting and integration for SMS. Explaining and guiding the client through the actual practice of the system, and also provide maintenance periodically on the software.
  • : Software developer (Time Management System)
  • Developed a Time Management System, that is integrated with Fingerprint Access Identification System and UBS Payroll. This system serves as a check in/out record and also track the time of the time of the activity occurred.
  • : Software developer (Door Access System)
  • Developed a Door Access System using C# programming language to be integrated into a Taiwanese client's machine. The development includes setting parameters and upload to the machine for door control. Features include real time monitoring.
  • : Software developer (Client-server Time management system)
  • Another software for Time Management, this is a Client-Server System developed for a client who has a number of branches so that employees working time can be monitored from the Headquarters. Any transactions time when the employee clocks in or out is updated centrally at SirieSoft's server which can be accessed in real time by Managers.
  • : System Consultant
  • Consulting customer in providing a better structure of the system to suit the customer needs.
  • : Website designer
  • Changed the website of SirieSoft.com by using php. Work includes designing the layout, navigation bar, menu bar and flash
  • : System Supporter
  • Provide Telephone Support for Customers using teamviewer to solve problems offsite and provide on-site support for problems that cannot be solved through the telephone.

Education

Bachelor of Science - Computer Science

Coventry University
04.2001 - 01.2009

Skills

CSS

Interests

HOW AI CHANGE THE WORLD

CRYPTOCURRENCY

WEB3

MY HOBBIES

I enjoy playing the piano, which allows me to express creativity and stay mentally sharp. I’ve been practicing since young and continue to explore different genres, from classical to contemporary. I also actively play badminton, which helps me stay fit and sharpen my reflexes. It's a sport I enjoy both casually and competitively, as it teaches focus, discipline, and strategic thinking.

In my free time, I also enjoy exploring technology trends, especially those related to AI, e-commerce automation, and blockchain—often merging my personal interests with professional growth.

Timeline

Project Manager

Otter Seventy Group Sdn Bhd
05.2020 - Current

Web Development Manager

Carnaby Studio Sdn Bhd
04.2012 - 08.2019

Senior PHP Developer

Bronox Gateway Sdn Bhd
02.2011 - 02.2012

Software Engineer

SirieSoft Sdn Bhd
10.2009 - 02.2011

Bachelor of Science - Computer Science

Coventry University
04.2001 - 01.2009

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Ng Shyh JyefSENIOR PROJECT MANAGER