NG KAH KEI

• Respond to customer inquiries via multiple channels, ensuring a professional and timely service.
• Handle hotel bookings and manage all related documentation to support seamless sales operations.
• Coordinate with sales teams and others departments to ensure effective communication and workflow.
• Monitor & maintain booking & sales activities and ensure all documentations are well prepared in timely manner
• Maintain master control on sales status, reporting and filing systems
• Attending to ad-hoc tasks assigned by superior
• Support major sales events, including providing assistance outside standard working hours when required.

• Meeting and product presenting with client thru virtually or during sale visit
• Monitor and identify client need through efficient interaction with client
• Evaluate prospect requirement of client and determine qualified leads through efficient networking and cold calling
• Develop financial strategies and plans and recommend specific product to client
• Coordinate with other department for and maintain efficiency on all sales activity
• Providing bank services to walk-in customer or clients and to perform any ac-hoc task

• Cold calling
• Determining clients’ needs and financials abilities to propose solutions that suit them
• Coordinated appointments with prospective buyer to showcase properties and explained features, value and benefits of available properties.
• Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirement and related matters, ensuring a fair and honest dealing.
• Follow up with buyer and close the deals.

• Look for new client by cold calling
• Responsible to source and headhunt potential candidate for our job opening
• Responsible for creating and posting job advertisement on job portals such as Job street, Indeed, Job Stores, and etc
• Perform screening and short listing candidates
• Responsible and ensure providing high level of customer service and matching high quality candidates to our clients, act as bridge between our clients and candidates
• Provide career advice and consultancy for client and candidates