Nazmi Azim Azmi
Kuala Lumpur
Summary
I possess very good leadership and management skills. I am a fast learner with great critical thinking skills as I enjoy solving problems and learning new things. Besides that, I am an independent individual who can work under pressure with minimum supervision. I am a cooperative team player and I am always ready to adapt with new environment and tackle new challenges.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Lead, Data Centre Operations Engineer
AIMS Data Centre SDN BHD
01.2023 - 11.2023
- Performed all daily operation tasks as a DCOPS Engineer, including the responsibilities below:
- Coordinated daily tasks and assigned duties to staff members in accordance with company policies.
- Prepared end-of-shift reports for management review and approval.
- Held team members accountable during shift by effectively coaching to improve performance.
- Monitored employee performance, providing feedback as needed for improvement.
Data Centre Operations Engineer
AIMS Data Centre SDN BHD
04.2020 - 12.2022
- Supported the company's products, such as colocation, cross connects, managed services, etc.
- Resolved escalated customer service inquiries related to technical issues promptly.
- Monitored system performance metrics such as disk space utilization, network utilization, and CPU load.
- Provided level 1 and level 2 smart hand/remote hand service to customers upon request.
- Collaborated with other departments to ensure the smooth operation of data centers across all sites.
APPRENTICE SYSTEM ENGINEER
E-Bumi Sdn Bhd
03.2016 - 06.2016
Education
BACHELOR OF ENGINEERING (HONS.) - ELECTRONICS MAJORING IN TELECOMMUNICATIONS
Multimedia University
01.2020
Skills
- Operations Monitoring
- Operations Management
- Problem-solving abilities
- Adaptability and flexibility
- Team leadership
- Effective communication
- Task prioritization
Certification
Japanese Language Proficiency Test (JLPT), N5 (Beginner), 06/01/19
Languages
Malay
Proficient
C2
English
Proficient
C2
Japanese
Elementary
A2
Timeline
Shift Lead, Data Centre Operations Engineer
AIMS Data Centre SDN BHD
01.2023 - 11.2023
Data Centre Operations Engineer
AIMS Data Centre SDN BHD
04.2020 - 12.2022
APPRENTICE SYSTEM ENGINEER
E-Bumi Sdn Bhd
03.2016 - 06.2016
Japanese Language Proficiency Test (JLPT), N5 (Beginner), 06/01/19
BACHELOR OF ENGINEERING (HONS.) - ELECTRONICS MAJORING IN TELECOMMUNICATIONS
Multimedia University
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