MUHAMMED FIKRY ABDUL AZIZ
Information Technology
No 22 Kampung Pesisir Jalan Parit Mesjid 82000 Pontian Johor,Johor Bahru
Summary
Dedicated IT professional with a strong background in technical support and operations. Seeking to further my knowledge and expertise in information technology. Experienced in managing network systems, supporting users, and ensuring operational efficiency in a fast-paced environment. Knowledgeable Computer Operator effective at setting controls and running specific daily tasks.
Overview
3
3
Certifications
2
2
Languages
Work History
Computer Operator
UOB BANK BERHAD
9 2022 - Current
- Run batch job for production schedule encompassing such as FINANS, IBG, Remittance, Fitas, ICA and RBS as well as business Start of day and End of day according to the checklist
- Monitor on all computerized system and services ensuring the services is running by 24x7
- Execute synchronization between PROD and DR by performing backup and restore
- Perform Disaster Recovery plan by having the DR activities follow by schedule provided
- Monitor and assist the respective vendors by being on site and ensuring the maintenance are executed with schedule
- Run the operational script for UAT schedule encompassing such as batch run, program deployment and restart application
- Execute the adhoc request by user for PROD and UAT schedule encompassing such as backup and restoration
- Perform the weekly and monthly reboot for windows and unix server followed by schedule provided
- Generated reports covering details about data, system operation, and error monitoring.
- Ensured smooth workflow through effective coordination with other IT professionals on projects and tasks.
Senior Operator
BANK SIMPANAN NASIONAL (BSN)
09.2020 - 09.2022
- Assigned daily tasks for a team of three colleagues.
- Managed ATM operations, including opening and closing based on schedule.
- Conducted server maintenance tasks, including net backup checks.
- Ensured timely file transfers and job scheduling using TSO and Accsend systems.
- Conducted routine preventative maintenance on machinery, reducing unexpected breakdowns or malfunctions that could impact productivity levels negatively.
- Led a team of operators, delegating tasks effectively and fostering a collaborative work environment.
IT Technician
NETHERLANDS MARITIME INSTITUTE OF TECHNOLOGY
1 2020 - 6 2020
- Managed network cabling and installation in classrooms.
- Maintained printers, CCTV systems, and network installations.
- Installed Wi-Fi, LAN cables, and rack servers.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Maintained office PCs, and networks.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners .
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Education
Diploma and DKM 4 - Computer(SYSTEM) Technology
Advanced Technology Training Center (ADTEC) Melaka
07.2018 - 12.2019
Certificate and SKM 3 - Computers(SYSTEM) Technology
INSTITUT LATIHAN PERINDUSTRIAN (ILP) PASIR GUDANG
01.2017 - 06.2018
SIJIL PELAJARAN MALAYSIA (SPM) -
SMK DATO' ALI HAJI AHMAD
Pontian, JohorSkills
Data Entry
Customer Service
System monitoring
Data Management
Hardware and software installation
Technical Troubleshooting
User Support
Hardware installations
Network Management
Vehiclelicenses
- B2
- D
Supplementary
Will consider, Will consider, Yes, Need to resign
Personal Information
- Age: 28
- Date of Birth: 11/26/96
- Gender: Male
- Marital Status: Single
Timeline
Senior Operator
BANK SIMPANAN NASIONAL (BSN)
09.2020 - 09.2022
CCNA Routing and Switching: Routing and Switching Essentials
06-2020
CCNA Routing and Switching: Introduction to Networks
08-2019
CCNA Routing and Switching: Scaling Networks
08-2019
Diploma and DKM 4 - Computer(SYSTEM) Technology
Advanced Technology Training Center (ADTEC) Melaka
07.2018 - 12.2019
Certificate and SKM 3 - Computers(SYSTEM) Technology
INSTITUT LATIHAN PERINDUSTRIAN (ILP) PASIR GUDANG
01.2017 - 06.2018
Computer Operator
UOB BANK BERHAD
9 2022 - Current
IT Technician
NETHERLANDS MARITIME INSTITUTE OF TECHNOLOGY
1 2020 - 6 2020
SIJIL PELAJARAN MALAYSIA (SPM) -
SMK DATO' ALI HAJI AHMAD
Certification
CCNA Routing and Switching: Introduction to Networks
Accomplishments
- Supervised team of 3 staff members.