Mohd Shah Rizan Bin Mohd Zain

Market and promote personal, home and education financing

• Established long-term client relationships through consistent delivery of high-quality products and services
• Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals
• Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction
• Assisted customers in understanding loan terms and conditions to make informed decisions
• Examined customer loan applications for loan approvals and denials
• Collaborated with other departments to promptly process loan applications
• Advised clients on mortgage, education and personal loans

Guide and monitor students activities and community programme

• Strengthened community relations by organizing events that brought together diverse groups for dialogue and learning.
• Enhanced participant retention by developing engaging follow-up materials and activities.
• Promoted continuous learning within the organization by sharing best practices and lessons learned from various facilitation experiences.
• Identified areas in need of improvement and implemented solutions.

Personal financial advisors assess the financial needs of individuals and help them with decisions on investments (such as stocks and bonds), tax laws, estate planning and takaful. Advisors help clients plan for short- and long-term goals, such as budgeting for education expenses and saving for retirement through investments.

Promote and Market Ar Rahnu (pawn broking) product.

• Processed loan applications and monitored progress from start to finish.
• Approved loan applications based on customer creditworthiness and provided detailed financial advice.